The Grove Experience

5/5 based on 301 reviews
Latest Reviews
I visited The Grove Experience for the first time last week and was offered refreshments on arrival. I had booked Emma to cut my hair and she put me immediately at ease, taking the time to discuss my hair. Emma is professional, friendly and lovely to chat to.<br>It is a treat to relax back into a comfortable basin on a massage chair!<br>Emma explained what products she was using from start to finish and I am absolutely delighted with my hair cut.<br>The Grove Experience is definitely a great experience! Thank you Emma.
google.com
Source: google.com
A huge thanks to Taylor who did an amazing cut from long to short on me yesterday. She listened to exactly what I wanted, gave some useful suggestions and pulled it off beautifully.

The salon is lovely and the massage chairs you sit in whilst your hair is washed are such a great touch!

A special shout out to Daisy who is absolutely gorgeous <3.
trustpilot.com
Source: trustpilot.com
Me and my daughter we went here for a very first time today. Absolutely thrilled with the service. Especially Gary who did my hair cut,he’s exceptionally talented. He was very calm, patient through out and he had exceeded my expectations . A big thanks to Kiki she was also amazing at my daughter’s hair. We both left with a big fat smile on our face. Thank you Gary and Kiki you’re stars. X
trustpilot.com
Source: trustpilot.com
When I moved to Eastbourne I wasn't confident about finding someone to cut my hair the way I like it but Emma cuts it perfectly. My hair (cut and colour) always gets compliments by friends and colleagues! Grove Experience is also a great find for me because the salon uses top quality and animal cruelty free products which is unique and very important to me. I absolutely love the candlelit hair washing area and massage chairs. Each visit is such a pleasure.
trustpilot.com
Source: trustpilot.com
No honestly, I had been looking for a new hairdresser for years, feeling overwhelmed with annoyance every time I came out of a salon. The cuts were either skin head (not suited to my age or face) or the hair stuck up – but - just in odd places and worse it just wouldn’t lay down. It didn’t matter whether I was paying £5 in Goa or £70 in Brighton the cuts were all “Ghastly!!” Then there was my wet back, it didn’t matter how many times I asked them to blow dry my sweater before I left the salon because water had poured down my neck during the wash session, they just didn’t get it.

What a relief to find the Grove Experience and Gary, comfortable flat beds in the lather room and a dry back. A comfortable chair to sit in whilst it was being cut. A hairdresser who knew what to do to save the day (oh it was bad) and send me out feeling that it looked fab. (It did) Suggestions on what tools and products to buy, a demonstration on how to keep it looking good myself. And it worked - so I’ll be seeing you again soon Gary.
Thank you.
trustpilot.com
Source: trustpilot.com
Visited The Grove Experience today for the first time, what an experience, like no other salon I have been to before, I was made very welcome as soon as I walked in the door. Taylor was lovely, made me feel very special and gave me a great haircut, can't wait til my next appointment. Thank you Taylor.
trustpilot.com
Source: trustpilot.com
This was my first time at The Grove Experience - excellent service.
Very attentive, great lather lounge, amazing haircut - looking forward to my next appointment.
trustpilot.com
Source: trustpilot.com
I really needed a haircut so I rang at 4 pm and managed to get an appointment for 5 pm the same day. I had my haircut by Taylor. The salon is very welcoming on arrival, Taylor talked to me about what I wanted doing with my hair. The chairs where you get your hair washed are fabulous, very comfortable with a relaxing massage.
I had a lovely cut and blow dry with a lemon and ginger tea which came with biscuits and a mini pack of love hearts.
All for £31.00. Taylor is a good hairdresser and made me feel at ease.
I was given a loyalty pack which will save me money in the future on more appointments and a lovely pink pen.
Definitely going back again.
trustpilot.com
Source: trustpilot.com
Was great at the Grove. Aimee cut my hair and did a wonderful job. Weeks later and hair just falls into place. Comfortable massage chairs and a decent coffee, lovely.
google.com
Source: google.com
I had my hair cut into a completely different style by Caitlin a trainee. She did a fabulous job! It was a very enjoyable experience and her trainer was great too. I would definitely recommend this salon its so friendly and welcoming. Thank you for looking after me so well.
trustpilot.com
Source: trustpilot.com
Absolutely love coming to the Grove Experience to have my hair done.
The atmosphere is so welcoming, hot drinks delicious and the hair wash is amazingly relaxing!
I always leave loving my haircut and fully trust my hairdresser when I ask for a restyle.
trustpilot.com
Source: trustpilot.com
Fabulous place. Customers are thoroughly looked after and staff take their time to make sure you get exactly what you want. Very relaxed, friendly and professional.
trustpilot.com
Source: trustpilot.com
My second visit today. Up till now a perfectly competent person has come to my home to cut my hair but oh things had got rather stale. I chose Grove cos it's so near me and I'm very glad I did. Friendly intelligent staff who do all they can for you from the moment you walk in until you leave. Your hair is not just washed.... you get to recline in an amazing MASSAGE chair while it's done and a head massage is part of it. My stylist is a lovely lady who does what all older ladies want - makes the most of what I have growing on my head! Everyone there clearly works as a team and the atmosphere is relaxed, happy and professional. I'm so impressed. Thank you �
trustpilot.com
Source: trustpilot.com
Amazing experience today with Mia cannot remember the last time I left a hairdressers & was so happy with the haircut I'd received. Highly recommend this salon.
google.com
Source: google.com
Amazing experience with Remy today at The Grove Experience. Lovely welcoming salon, staff that are extremely knowledgable, talented and friendly, excellent loyalty benefits and most inportantly, I love my new haircut! Reclining massage chairs whilst having your hair washed and refreshments offered to you. Couldn't ask for more.
google.com
Source: google.com
Highly recommend Remy, she always does my hair perfectly and I am confident she always will. She's lovely to chat to, knowledgable about products and is great with cut and colour. Shes recently did baliage on me and it's perfect. She knew exactly how much bleach my hair could take just from looking at it.
google.com
Source: google.com
I enjoyed every part of my time at The Grove Experience! The staff there are friendly and accommodating and have given me a fab hair cut and colour. Highly recommended!
trustpilot.com
Source: trustpilot.com
After having SO many people recommend this salon to me I was eager to try it out and see if it was as good as I'd heard. So today was my first time at the salon and I was extremely impressed. It really is an 'experience' and I couldn't have been happier with my colour and cut, along with the great service and great ambience. Can't wait to return
google.com
Source: google.com
I am so pleased I found this salon. I moved to Eastbourne last year and have been searching for a great hairdresser. I've had a couple of OK cuts until I visited Gary at at The Grove Experience and had a fabulous cut. I felt welcome and at ease in the salon, was treated to a lovely massage chair while I had my hair washed, and Gary was charming and clearly incredibly talented and experienced. I won't be going anywhere else.
google.com
Source: google.com
So pleased with my hair. My designer was Mia who was really friendly, informative and filled me with confidence in how she was going to cut and style my hair. I was not disappointed! Had some lovely comments from friends and family on how good it looks. Everything from the list of refreshments to the relaxing hair wash made it a lovely experience. Thank you from Jenny
google.com
Source: google.com
After 7 years of being a (very dyed) red head, I spent months of endless attempts and strand tests to try and go violet. My hair was in an awful state and very resistant to colour. I had previously been promised the earth by several hairdressers, before the strand test results arrived, only to be told "You should stay red". I went to The Grove Experience after a couple of recommendations from friends. I was not disappointed.<br><br>Kiki worked on my strand tests to achieve the colour I had been after for so long. I had to have my hair bleached initially, in order for a semi permanent colour to go over the top. Again, something that other hairdressers stated would not be possible in the same day. I was very apprehensive about this, as I was concerned that the overall colour might be patchy or 'orange' in parts as I have dark brown roots and very dry copper ends. Kiki put me at ease about this and spent her time on my hair to achieve a very natural 'bleached' colour foils with a burgundy surround, before placing the violet over the top. She was very helpful with how to achieve the result I wanted. My hair is now in much better condition than before and after 5 hours of colouring, I was not charged anymore than a normal 'full head' of colour.<br><br>Remy blow-dried my hair and did a fantastic job of making it curly and shiny, before explaining the products she had used. All of the staff were incredibly friendly and the atmosphere is lovely - not to mention those massage chairs and head massages! They even nipped out to get me lunch. Fab place with lovely people. Thank you for making me love my hair again! Next appointment already booked.
google.com
Source: google.com
After 7 years of being a (very dyed) red head, I spent months of endless attempts and strand tests to try and go violet. My hair was in an awful state and very resistant to colour. I had previously been promised the earth by several hairdressers, before the strand test results arrived, only to be told "You should stay red". I went to The Grove Experience after a couple of recommendations from friends. I was not disappointed.

Kiki worked on my strand tests to achieve the colour I had been after for so long. I had to have my hair bleached initially, in order for a semi permanent colour to go over the top. Again, something that other hairdressers stated would not be possible in the same day. I was very apprehensive about this, as I was concerned that the overall colour might be patchy or 'orange' in parts as I have dark brown roots and very dry copper ends. Kiki put me at ease about this and spent her time on my hair to achieve a very natural 'bleached' colour foils with a burgundy surround, before placing the violet over the top. She was very helpful with how to achieve the result I wanted. My hair is now in much better condition than before and after 5 hours of colouring, I was not charged anymore than a normal 'full head' of colour.

Remy blow-dried my hair and did a fantastic job of making it curly and shiny, before explaining the products she had used. All of the staff were incredibly friendly and the atmosphere is lovely - not to mention those massage chairs and head massages! They even nipped out to get me lunch. Fab place with lovely people. Thank you for making me love my hair again! Next appointment already booked.
trustpilot.com
Source: trustpilot.com
I often recommend The Grove Experience to others for the way Erin cuts my 12 year old daughter's hair - she is lovely, giving Anna a really special pixie cut each time, and chatting away to her about school and friends and life. This time, it was me receiving the star treatment. First, Gary patiently took me through the options for dealing with my greying and over-dyed hair, and then - once I was fully informed and reassured - he made sure I left the salon with a new spring in my step and beautiful natural looking colour At every step, the whole team was warm and kind and attentive - thank you all!
trustpilot.com
Source: trustpilot.com
I had used The Grove Experience for a long time and was ALWAYS pleased with my hair, done by Erin and found everyone very friendly and the experience very relaxing and enjoyable.
But after moving home and for the convenience I decided to try 2 local hairdressers. I was very upset as the colour and cut did not look right on both occasions so much so that I tried to trim the front myself.
I rang the grove experience and explained what had happened they kindly quickly fitted me in for a colour with Sally and a cut with Erin AMAZING it feels great again and my husband agreed colour and cut look much better and natural !
THANK YOU SALLY, ERIN and all the team !
trustpilot.com
Source: trustpilot.com
Got served by Remy. Exceptional service, excellent precision work. She was 100% focused on the job and making sure she's not just "cutting away"; pretty meticulous work, I have to say. The place is very well equipped, even has the Revita hair shampoo I'm using at home, one of the most pricey ones in the market, and it's open on Sundays. I'm a regular already. Thanks Remy.
google.com
Source: google.com
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