The Grand Hotel Eastbourne
Latest Reviews
We thoroughly enjoyed our visit. A bit of old world charm ( we felt like we were in Downton Abbey!), underpinned by modern standards.Excellent customer service, great food and wonderful Christmas decorations. We would highly recommend this hotel for some self pampering on a quiet weekend away. We will definitely be back.
Source: tripadvisor.co.uk
Everyone from the Reception staff, waiters etc provided first class customer service that made our stay very enjoyable. The staff took time to talk to you and made sure that everything was perfect. Nothing was too much trouble for them.
Source: tripadvisor.co.uk
It is very rare today to find such a grandiose hotel which is able to produce not only outstanding service but also food of such high quality. The staff are obviously very well trained and always prepared to help you with all your needs.
Source: tripadvisor.co.uk
Very rarely have I stayed in a hotel where all of the staff were as helpful and genuinely friendly. The building itself is in pristine condition - again, hotels of this nature are often a little run-down, but not here. It's a step back in time to a more genteel era, but without any of the snootiness that sometimes comes with similar hotels - there's some magic in this place!
Source: tripadvisor.co.uk
We visited the Grand Hotel for a work event and I have to say that it was exceptional. The hotel itself is amazing and has really been looked after whilst the staff couldn’t do enough to make our stay pleasant. We liked it so much that we have booked to go back again next year.
Source: tripadvisor.co.uk
I can recommend this hotel for special occasions , it is a 5 Star in every description . From the moment that you arrive and are greeted at the door , nothing is too much trouble for the staff . Food is excellent .Treat yourself to be pampered and enjoy .
Source: tripadvisor.co.uk
We stayed in one of the older rooms and although still nice it had very old windows and because that evening it was very windy we had very little sleep. The room service burger was burned on one side too but this may be because of the xmas party going on which may have limited staff. Of the 6 times we have stayed this was the first time we experienced this...and were still charged full price.
Source: tripadvisor.co.uk
Always a pleasure to be back to a warm welcome. The hotel needs the bustle of a fuller 'house'!The dinner arrangement with the first night in the Garden room and thereafter at the moving to the 'Mirabelle' was understandable but we didn't transfer.
Source: tripadvisor.co.uk
I was looking for a special hotel to spend a few quality days with my daughter to recharge our batteries. We have had a particularly traumatic couple of years and needed to escape and be spoilt - The Grand was everything and more for us - Rested and energised, we were ready to return home.Thank you everyone for being wonderful
Source: tripadvisor.co.uk
Celebration for my wife's birthday it certainly was special to stay at the Grand for 2 nights. The hotel dates back to the 19th century and has been sympathetically restored. You really get a sense of its heyday when an orchestra and society's elite were to be found here. The staff really are 5 star everyone greets you warmly and they understand service excellence. A cocktail in the bar then being escorted to the restaurant by maitre d Benjamin to enjoy a fine dinner was wonderful. A spacious comfortable room, excellent service and a sense of theatre about the place made for a most enjoyable stay.
Source: tripadvisor.co.uk
What a beautiful Hotel, everyone was so friendly you felt like you were the only guests staying there. We just had bar food in the evening as we had already eaten elsewhere and in the morning we had a delicious breakfast . Our room was lovely very big the bed was so comfortable with lovely big fluffy pillows. My husband took advantage of the pool . The parking was good in fact the concierge parked our car for us. I think we stayed at the right time as the hotel had been decorated for Christmas it was so beautiful
Source: tripadvisor.co.uk
I treated myself for my birthday and took my sister to Eastbourne for a night. We had afternoon tea which would have been enough food until morning but we were greedy and went out for dinner later on. A mistake! What a treat. From being greeted by the concierge and having our cases taken off us so we could see the town until our room was ready to the little pots of honey brought to me in the night because of my indigestion - the service was excellent. The hotel is grand in the old, days-gone-by sense but the rooms are updated and extremely comfortable. I have never, ever been anywhere with such excellent pillows. I would return just for them. The afternoon tea was delicious; the breakfast in the vast restaurant was also delicious. There is a delightful indoor pool which I didn't manage to visit. Next time, definitely. There are good offers if travelling there on a Sunday which makes such a comfortable night of very good value. If you want a special night or two away in a delightful seaside town, I do recommend The Grand.
Source: tripadvisor.co.uk
We had a really nice stay. Easy to park. Great location. No rushing around, nothing too much bother, comfortable rooms, friendly helpful staff and actually a reasonable price for a top class hotel. It was like stepping back in time to how service should be.
Source: tripadvisor.co.uk
What can I say about this amazing place that hasn't already been said? It's beautiful, impeccably clean with beds that are the most comfortable I have ever slept in. It has that smell of aged culture you can only get from years and years of, well, culture.
The breakfast was wonderful and the overall feeling was one of luxury and old money. Even relaxing in big chairs in front of the fireplace on the entrance floor was an experience to remember.
You simply have to put this place on your bucket list.
The breakfast was wonderful and the overall feeling was one of luxury and old money. Even relaxing in big chairs in front of the fireplace on the entrance floor was an experience to remember.
You simply have to put this place on your bucket list.
Source: tripadvisor.co.uk
Always enjoy staying at the grand anytime during the year. This weekend was my sons Christmas party, for friends and family. He treats all of us to this lovely weekend (about 20 guests) where we all catch up on each other and enjoy the weekend. A big thank you John as usual a much appreciated weekend and an enjoyable one.
Source: tripadvisor.co.uk
We needed an overnight stay for 110 people with a Sit down dinner and dance facility. The Grand was the perfect venue for our needs The Staff were amazing, the rooms were superb and the food was the best we'd had at any of our prior functions. There are loads of facilities for staff to enjoy their
Source: tripadvisor.co.uk
The ambiance, service and location are perfect. What more can I say?!..................................................................................................................................................................................................................................................................................................................."Reviews must be at least 200 characters" is a ridiculous demand from this site and will deter me from giving reviews in the future.....................................................................................................................
Source: tripadvisor.co.uk
Amazing stay at the grand hotel bed comfortable -service great -clean -christmas tree amazing too -welcome stay-cocktail bar relaxing -didn't use the spa or pool but next time will treat ourselves -breakfast tasty
Source: tripadvisor.co.uk
I recently visited a friend who was staying at the Grand, Eastbourne for a week and spent one night there as eating in the dining room.
I was more than pleasantly suprised and wondered why I had not discovered this gem before!
Wonderful service and attention to the little touches that makes a visit memorable.
The food was excellent with much choice and I enjoyed the the quiet , unobtrusive service with attention to detail.
My only comment is why I have not done this before! I live in Brighton where there is also a Grand Hotel , but the one in Eastbourne is head and shoulders a better experience.
I was more than pleasantly suprised and wondered why I had not discovered this gem before!
Wonderful service and attention to the little touches that makes a visit memorable.
The food was excellent with much choice and I enjoyed the the quiet , unobtrusive service with attention to detail.
My only comment is why I have not done this before! I live in Brighton where there is also a Grand Hotel , but the one in Eastbourne is head and shoulders a better experience.
Source: tripadvisor.co.uk
5 stars for your hotel is much to little, best in town, excellent servise and unmatched politness of the service.great location for great events. highly recommendet and other 5 Star hotels have to come to learn from you.
Source: tripadvisor.co.uk
Excellent Hotel , wonderful weekend at a true 5 Star Hotel. Brilliant Restaurant and the accommodation was superb. We would recommend this Hotel and state confidently it must be the best Hotel on the South Coast
Source: tripadvisor.co.uk
We had our wedding reception at the hotel. The wedding planner was excellent. We had afternoon tea for our guests, everything was organised and run perfectly. Our stay overnight in a sea view room was very comfortable.
Source: tripadvisor.co.uk
A superbly-organised weekend of events with the Grand's usual high standards. We have signed up for the same event in 2019, as did several other guests. The New Years's Eve celebrations are also to be recommended.
Source: tripadvisor.co.uk
superb in every way staff courteous always spoke to no matter where you were in the hotel nothing was too much trouble very friendly and helpful at all timesswimming pool water was the warmest that I can remember
Source: tripadvisor.co.uk
If you are a fan of the Pasadena Roof Orchestra then this weekend is a must but for the band and the dancing couple alone. The hotel is glamorous but the weekend was poorly managed. The Mirabel restaurant menu looked to be good value if you wanted lunch in the hotel, but a catered weekend for around 120 seemed beyond the chef team. The sheer numbers seemed to overwhelm the breakfast team as well. This is the fourth year of the event, but going slightly downhill for the price. The location is superb and you could not fault the arrival team.
Source: tripadvisor.co.uk
