The Grand Hotel Eastbourne
Latest Reviews
Enjoyable but difficult to understand how this hotel has 5 stars. Good: very pleasant staff, ideal location, lots of history. Bad: outdated rooms/bathrooms/health facility; stained upholstery in common areas; worn out carpets; no modern amenities (no AC, refrigerators, or USB outlets); while staff is pleasant, service and food quality are wildly inconsistent. Feels like it is relying heavily on its history and not investing much in its future.
Source: google.com
Great stay, very welcoming, super rooms, great experience overall, but when we used the steam room the stains on the seating is so bad it looks like someones butt exploded. I almost threw up. Please fix this. Also the hotel is a huge maze, please improve the directions signage.
Source: google.com
Went for a girlie spa weekend and it exceeded all expectations! We had a massage which we all 5 ladies came out with a wide smile!! Half an hour in the jacuzzi and swimming pool. Highly highly recommended!! Getting glammed to hit Embassy nightclub!
Source: google.com
We had a really lovely stay here for my boyfriend’s birthday. Although we would have been dissapointed with the initial room, we were moved to a larger, more luxury suite as the internet didn’t work in the first one.
The food in the Mirabelle was incredible, very high quality of service and the spa was lovely too. Would absolutely recommend to anyone wanting a 5* hotel experience!
The food in the Mirabelle was incredible, very high quality of service and the spa was lovely too. Would absolutely recommend to anyone wanting a 5* hotel experience!
Source: google.com
Fantastic service, food and ambience. Expensive - yes, but we're of the age where we really appreciate good food we would find hard to create at home. e.g. my pud was a celebration of apple: apple ice cream, apple cake, apple shard, apple biscuit etc. Utterly amazing and very delicious! It's our 'special occasion' place that we save up 'specially for.
Source: google.com
Gorgeous old fashioned place to stay. Lovely conceiege staff, so friendly and attentive. Parking is ideal.
The view was just amazing. I think it needs modernising but will it lose the effect it has of aunthenticness. I don't know.
I Would not visit in the summer as during February the room was extremely warm with radiators off and windows open. So perfect on a cold evening.
The view was just amazing. I think it needs modernising but will it lose the effect it has of aunthenticness. I don't know.
I Would not visit in the summer as during February the room was extremely warm with radiators off and windows open. So perfect on a cold evening.
Source: google.com
Go in with right expectations and you won't be disappointed. It's Monday lunchtime and there are groups of men in fine tailored suits and a hint of pomp. Gins have already been ordered by the vast majority of the diners and the first groups are being invited through to dine.
It's a grand building with a decent lounge menu, decent internet and comparative peace and quiet. Club Sandwich was a nice variation on a theme with flatbread keeping the scale of the snack down.
Don't expect the modern but you won't be disappointed by what is essentially a hotel stuck in a glamorous past
It's a grand building with a decent lounge menu, decent internet and comparative peace and quiet. Club Sandwich was a nice variation on a theme with flatbread keeping the scale of the snack down.
Don't expect the modern but you won't be disappointed by what is essentially a hotel stuck in a glamorous past
Source: google.com
What can we say that hasn't been said before?
Wonderfully traditional first class hotel that lives up to its name.
Supremely spacious, historic and majestic inside and out.
First class staff, service, food and room.
Wonderfully traditional first class hotel that lives up to its name.
Supremely spacious, historic and majestic inside and out.
First class staff, service, food and room.
Source: google.com
Lovely hotel, service is great.
Note that when busy you need to book and pay for a car park space.
Rooms a little tired, but very clean.
Would recommend and would stay again.
Note that when busy you need to book and pay for a car park space.
Rooms a little tired, but very clean.
Would recommend and would stay again.
Source: google.com
Good clean site.disabled facilities first class. Train line at the rear of the site a bit noisy but not as noisy as it must be for the folks living next to it. Train traffic stops late evening and starts again just after 5am. Would use again.
Source: google.com
Birthday lunch for my wife so needed a special venue. The staff were very friendly, a pleasure tto talk with & very efficient with nothing being too much trouble! Great place to eat for a special meal!
Source: google.com
Only went for a wake to a funeral that we had been to but managed to park in the grounds carpark. Friendly staff. Beautiful decor and very nice food. Not sure about prices for rooms but very impressive.
Source: google.com
Fantastic service and rooms but Wi-Fi not working in the room and even worse they had run out of Aperol at the bar! Didn't expect a king size double bed to be 2 single beds pushed together either...but service is very good and has gym and pools
Source: google.com
A very gracious hotel with friendly staff for whom nothing is too much trouble. Lovely comfortable beds and dancing to a live dance band on Friday evening. Brilliant!
Source: google.com
A very grand hotel indeed the British Empire at it's best... Top class service and delightful food we enjoyed our birthday party very much..where else do you see such immaculate loos?👍🏻
Source: google.com
Well it’s a Grand hotel. Name says a lot, grand atmosphere, had an issue with a room but manager was helpful and promised to make our next stay on a high level ) anyway made us feel better ) see you soon )
Source: google.com
Just as relaxing as last year. If you like something special and being waited on choose The Grand. The staff can't do enough for you. Very good facilities.
Source: google.com
Enjoyed coffee with friends this morning but people were complaining about the lack of shortbread biscuits. Would have preferred them to the chocolate ones. Very good service
Source: google.com
The bed sunk in the middle which made for a restless night. I judge anywhere first by the quality of sleep so regardless of the beauty of the hotel I have given the grand 3 stars due to the bed. We did report this on checking out.
Source: google.com
A classic hotel, on the inside looks very much like the one in Home Alone2:Lost in New York. I was wandering around foyer in a hope to meet Donald Trump, to ask him how to get to the lobby. But he was nowhere to be found, maybe he's busy these days, perhaps working in another hotel.
Nespresso machine in a room seemed like a nice touch too. Though 3 capsules are never enough.
Nespresso machine in a room seemed like a nice touch too. Though 3 capsules are never enough.
Source: google.com
Fantastic experience, wonderful food and service, all staff so friendly, we celebrated our 50th wedding anniversary there it was like being in another world, cannot wait to go again.
Source: google.com
This Hotel is very grand,in every way the atmosphere was very pleasant the price of the rooms very reasonable very nice decorated rooms but no fridge in room,the staff very pleasant, but you could very easily get lost in the hotel bieng on a large scale the staff also got lost.l had one issue regarding the food which l had in my room the fresh orange juice which l had with dinner was off.giving me an upset stomach 🤔🙂
Source: google.com
Great hotel very friendly for kids, good pools, good food, good views.
Source: google.com
Such a lovely place to stay.Restaurant service provided on high standard with fantastic food. Room briliant ...All together definitly 5*
Source: google.com
Great place to visit and stay i felt i was being treated like a king great spa and pool the staff are amazing very polite and helpful ten star service great room and i would recommend a stay here to everyone the price was good Many thanks mark kingdon
Source: google.com
