The Grand Hotel Eastbourne
Latest Reviews
A short break with my wife and father-in-law Roy who is 86 and increasingly frail. The staff were extremely helpful in providing a wheelchair for use in the hotel and providing details of local Mobility branch who provided and delivered a wheelchair for a nominal amount for use outside the hotel. Great service all round and great dining in both restaurants. The health club was the highlight for me and the Missus in particular the pre-breakfast swims in outside swimming pool. for use outside the hotel
Source: expedia.co.uk
Fantastic service, our room was a bit tired, but overall a great experience.
Source: expedia.co.uk
Wonderful food, A relaxing atmosphere, Restful & comfortable room, the beds were super soft. Maid service tending to your room needs bringing extra bottled water for example as it was so warm. The Breakfast selection was vast & extremely tasty.
Source: tripadvisor.co.uk
Found hotel to be as expected, in almost all respects. I would have liked to see the Day Lounge Menu extended beyond 6.00pm. This did not affect our visit, and I can understand the reasoning behind the practice.
Source: tripadvisor.co.uk
My elderly mum and I had a lovely relaxing 5 nights at The Grand. The staff are all lovely and the ambiance was luxurious but peaceful. The hot tub, steam room and sauna was a pleasure. The food was heavenly and the cocktails were especially good.
Source: tripadvisor.co.uk
My favourite hotel anywhere for the past 50 years.
Always great staff and very friendly. Old world charm works for me every time.
Always great staff and very friendly. Old world charm works for me every time.
Source: expedia.co.uk
From the moment we drove into the forecourt we were treated with great respect. All the staff were courteous and very helpful.The building and the position of the hotel are wonderful but I always feel the staff make this hotel different. We went on to stay at a hotel in Dorset - beautiful views but it was 'soul less' because of the attitude of the staff.
Source: tripadvisor.co.uk
Our room was excellent. All staff very helpful and always greeted with a good morning etc. No shortage of activity or leisure time and more than adequate shopping. Just step outside and enjoy the sea air and views. The town is spotless, no litter, no youths running amok, peace and pleasure.
Source: tripadvisor.co.uk
Our daughter offered us a night at The Grand as an Anniversary present.
The complete stay was exceptional.
We enjoyed our stay at the Grand and will return .
We will also recommend to our friends and family.
The complete stay was exceptional.
We enjoyed our stay at the Grand and will return .
We will also recommend to our friends and family.
Source: tripadvisor.co.uk
I must say the people working here are top drawer, real old school good manners and nothing seemed too much.
The hotel is beautiful in an old world type of way and was also very large and obviously grand, (its in the name)
Breakfast which was part of the price was also very good and a credit to the hotel.
The hotel is beautiful in an old world type of way and was also very large and obviously grand, (its in the name)
Breakfast which was part of the price was also very good and a credit to the hotel.
Source: tripadvisor.co.uk
This is a delightful, friendly and welcoming hotel, which lives up to its title. The refurbished rooms on the front are by far superior depending upon budget. With Molton Brown toiletries in the bathroom, a spa and pool and an excellent on site restaurant, it represents excellent value for money for a hotel of this calibre with superb facilities to match.
Source: tripadvisor.co.uk
This was our third stay at the Grand Hotel. As usual, it was a lovely experience. The staff are friendly and professional. The rooms are comfortable and the food was excellent. You can’t beat it for an indulgent weekend away.
Source: tripadvisor.co.uk
This is our second visit here, whilst this is not the cheapest hotel this is the most amazing hotel when it comes to staff & how much you feel welcomed, we love our stays here, wish we could afford more nights.
Source: tripadvisor.co.uk
An overnight stay, our friends stay here on a regular basis and persuaded us to join them. Wonderful welcome by the doorman guiding us to a parking space and taking our luggage.
Reception smooth and welcoming, we were fortunate to experience a suite on the second floor overlooking the sea. The room, as you would expect was clean and tidy with all the little extras including a coffee machine. Furniture old school but not the bed which had a fantastic mattress and crisp cotton bed linen which gave us a brilliant nights sleep.
After dinner at a local restaurant we came back and enjoyed the music from a band in the lounge area till late in the evening.
Breakfast, we were spoilt for choice, starting with fresh fruit I had the haddock with poached, delicious.
Staff immaculately dressed and nothing was too much trouble, we thoroughly enjoyed our stay here.
Reception smooth and welcoming, we were fortunate to experience a suite on the second floor overlooking the sea. The room, as you would expect was clean and tidy with all the little extras including a coffee machine. Furniture old school but not the bed which had a fantastic mattress and crisp cotton bed linen which gave us a brilliant nights sleep.
After dinner at a local restaurant we came back and enjoyed the music from a band in the lounge area till late in the evening.
Breakfast, we were spoilt for choice, starting with fresh fruit I had the haddock with poached, delicious.
Staff immaculately dressed and nothing was too much trouble, we thoroughly enjoyed our stay here.
Source: tripadvisor.co.uk
A beautiful hotel with the most helpful of staff . This really deserves it's name of 'Grand'. ou really get a feeling of being spoilt here but the staff really make you feel at home and go out their way to make your stay perfect.
Source: tripadvisor.co.uk
The Grand is a great location for the free seaside Airshow in Eastbourne - most sights were 0.4 miles away! I accept parking on such a busy weekend can be challenging but we found a space on the road to the side of the hotel so lucky us! The staff are friendly, polite, professional and helpful- sometime super busy but always with a smile. The bar is table service and very extensively stocked! I ordered room service Saturday night which was delivered within 30 (Tomato Tagliatelle & Garlic Bread) and was lovely and hot on arrival - they even gave us cold bottle water which was a nice touch. Breakfast on both days was great, the staff even gave us three different milk alternatives for our morning coffee so that we could try them - an example of going beyond, excellent service thank you. I used the gym Saturday morning for my 5k, it had all the facilities of a modern gym, unfortunately ran out of time for the pool but it looked lovely! This was our second stay here.. highly recommend.
Source: tripadvisor.co.uk
It's a lovely old hotel , some of the rooms have been revamped to a great standard. Some areas are very tired The service is 5 star all the staff are friendly and polite
The set evening meal is definitely not 5 star standard a bad mistake maybe we should of had the more expensive one,or tried their exclusive restaurant
We found that they were very sparing with the shower gel bath soak shampoo etc although they did give us some more when asked, l think the blame was the night service in the room
it was our second time back at the hotel . Don't let this review put you off as l am really comparing it to other 5 star hotels
The set evening meal is definitely not 5 star standard a bad mistake maybe we should of had the more expensive one,or tried their exclusive restaurant
We found that they were very sparing with the shower gel bath soak shampoo etc although they did give us some more when asked, l think the blame was the night service in the room
it was our second time back at the hotel . Don't let this review put you off as l am really comparing it to other 5 star hotels
Source: tripadvisor.co.uk
My. Wife was Housekeeping manager for 5 star Mariot in London. Housekeeping 5star. Apart from the time staffs uniforms. Entertainment poor. Hidden gratuities a supprise on checkout. Overall staff excellent. Members of Spa club a bit sniffy. When we went for early 7.30 swimm. Considering spent £1600 for 5 night stay, when enquired to extend for one night, no discount offered.
Source: tripadvisor.co.uk
A beautiful period hotel right next to the promenade and a short walk to town centre, the staff are fantastic and nothing is too much trouble. The health club and spa facilities are excellent at can't wait to return to this wonderful hotel.
Source: tripadvisor.co.uk
Anyone who visits The Grand will know what a wonderful, relaxing experience it is. Staff, food, ambience, everything is exemplary.
Worth the cost to be made to feel like the most valued and appreciated guest they have ever met! The Air Show is a fantastic experience and so enjoyable.
Worth the cost to be made to feel like the most valued and appreciated guest they have ever met! The Air Show is a fantastic experience and so enjoyable.
Source: tripadvisor.co.uk
We were given a warm welcome on arrival at the hotel with our luggage and car taken care of. The check in processes was swift, The food and service was excellent. We have no hesitation in recommending the Grand and hope to return in the near future.
Source: tripadvisor.co.uk
Excellent location, comfortable stay, children were very happy. Breakfast and food in general was good. The SPA treatments were already booked and the indoor swimming pool was very busy. other than the over-crowdedness, it was an enjoyable stay.
Source: tripadvisor.co.uk
It was amazing that we had indoor and outdoor pools and sauna!
Source: expedia.co.uk
We had a lovely stay at the at the Grand hotel, Eastbourne. The hotel itself is extremely grand with the interior decoration and period features. We booked a parking space and the service we received upon arriving at the hotel was amazing and made us feel very special, from the porter service to the restaurant staff, everyone treated us like we were VIP’s. The hotel was in a fantastic location to go and see Eastbourne with direct access to the beach across the road. The spa facilities were really nice but I felt there needed to be more lounger areas for customers to relax by the pool. Our room was comfortable and clean but hot and noisy from seagulls overnight/early morning. The second night was slightly cooler so we shut the windows and kept the fan on for a better night sleep.
Source: tripadvisor.co.uk
A very luxurious 5 star hotel well positioned in Eastbourne. Ambiance is amazing and service up with the best. However room very basic for a 5 star and WiFi bad. Food traditional English but nothing to rave about. Overall worth a visit
Source: tripadvisor.co.uk
