The Grand Hotel Eastbourne
Latest Reviews
We enjoyed a wonderful afternoon tea served by a friendly, attentive and efficient staff, thank you especially to Olivia who was superb :)
The food was presented beautifully and was delicious. The hotel was spotless and very comfortable.
The food was presented beautifully and was delicious. The hotel was spotless and very comfortable.
Source: tripadvisor.co.uk
This hotel never disappoints! I have been coming here annually with friends for 5 years and I swear every year it gets better. The food in the restaurant is incredible and the staff cannot do enough for you. The room are superb with spacious interiors and all the amenities needed.
I'll be continuing to return annually and recommend anyone coming to Eastbourne to stay here too!
I'll be continuing to return annually and recommend anyone coming to Eastbourne to stay here too!
Source: tripadvisor.co.uk
From the moment you arrive and your car is parked for you, you know you are going to be looked after very well. The staff are very attentive and hardworking. We enjoyed breakfasts and an evening meal in the Garden Restaurant where the food quality is excellent. We were really impressed with the facilities in the gym ,pool and spa, The hotel lives up to its 5 stars and we will return in June for another stay.
Source: tripadvisor.co.uk
Wonderful traditional hotel with warm welcoming staff, a comfortable bed and great breakfast.
The bar served a great gin and tonic and I loved the kippers for breakfast.
I felt looked after and quite spoilt
The bar served a great gin and tonic and I loved the kippers for breakfast.
I felt looked after and quite spoilt
Source: tripadvisor.co.uk
This hotel offers a wonderful experience. The staff are very friendly and attentive. The room was lovely and characterful. It was spacious, warm and comfortable. Breakfast was excellent. This is not a modern standard experience but rather one where the highest expectations of old fashioned high quality catering are fulfilled.
Source: tripadvisor.co.uk
Another excellent stay in this welcoming and extremely comfortable home from home. Our annual escape from the world.
Staff are so thoughtful and remember us from year to year. Rooms perfect in every way. Location and food excellent.
Staff are so thoughtful and remember us from year to year. Rooms perfect in every way. Location and food excellent.
Source: tripadvisor.co.uk
Stayed 1 night for business, good parking, staff very welcoming, food and drink was very nice. Nice clean room with all facilities in room available, bed was turned down at night, I would use again when visiting the area, good value for money.
Source: tripadvisor.co.uk
We had such a lovely stay at the Grand Eastbourne hotel. Lovely room facing the sea, attentive personnel, tasty food. There was also a band playing in the evening and the atmosphere was great, people dancing.
Source: expedia.co.uk
Overall the hotel was great and staff were very polite and courteous. Our room was clean and furnished the old way which depicted the age of the hotel.Value for money I would say is a bit on the expensive side but as it was a special occasion for my partner and we were only unfortunately there for a day I did not mind paying your rate.
Source: tripadvisor.co.uk
A totally enjoyable stay. Spotless and relaxing environment. Staff go out of their way to look after you and make you feel comfortable. We drifted from meal to meal with beach walks and spa visits in between and had an absolutely wonderful time.
Source: tripadvisor.co.uk
The service and cleanliness cannot be faulted and the location makes for a relaxing few days away. Normally the room we had been given has been fine although, as repeat customers, we have noticed that the rooms we have been given in successive years have been smaller and this year in particular the room layout was badly thought out.
Source: tripadvisor.co.uk
From the moment you arrive, you are treated like a queen (or king). The staff are friendly and very helpful. The way that the hotel was decorated for Christmas was homely and warm.
We used the pool a lot. It wasn’t huge but it didn’t need to be. Very relaxing. The treatments offered at the spa were varied.
The food was delicious.
I really cannot wait to go back again.
We used the pool a lot. It wasn’t huge but it didn’t need to be. Very relaxing. The treatments offered at the spa were varied.
The food was delicious.
I really cannot wait to go back again.
Source: tripadvisor.co.uk
An amazing hotel, really beautiful and service was impeccable.
Only disappointment was the lack of spa treatments available (even booking prior to arrival), so I would recommend booking any treatments as early as possible.
Only disappointment was the lack of spa treatments available (even booking prior to arrival), so I would recommend booking any treatments as early as possible.
Source: tripadvisor.co.uk
Friendly service on our arrival. reception staff professional and friendly. Escorted to our room by member of staff who made us feel very welcome. Mirabelle restaurant served excellent meal and wine as always. Excellent band played for us to dance to
Source: tripadvisor.co.uk
The staff are lovely in this grand hotel that needs alot of love . The breakfast made it feel like 1970 tired choices , cheap bread , powdered eggs , really awful & not 5 star . The showers in the spa contain cracked dispensers & the whole hotel needs refurnishing . But the beds are lovely , location is good . Next time I would bring my own food or eat out
Source: tripadvisor.co.uk
Reception and door staff very friendly and efficient. Deluxe Room (146) was larger than expected, but bathroom was dated, with chipped/worn floor tiles. Decor (e.g. carpets) in some public areas needed attention. Room was at back of hotel, with lovely view of South Downs. Staff were very dog-friendly and he loved his big goody bag. He liked the bed they provided too. Shame dogs are not allowed in public areas. Most dog-friendly hotels (e.g. Hydro in Eastbourne) allow dogs in designated areas where drinks and some food can be served.
Our package included dinner in The Mirabelle (see separate review). Food was good, but evening was let down by very poor service in Restaurant and Lounges: disappointing.
New Year's Day brunch included large and varied buffet. However, some food had gone cold.
Could have been so much better.
Our package included dinner in The Mirabelle (see separate review). Food was good, but evening was let down by very poor service in Restaurant and Lounges: disappointing.
New Year's Day brunch included large and varied buffet. However, some food had gone cold.
Could have been so much better.
Source: tripadvisor.co.uk
After a strenuous family Christmas, this hotel is certainly the place to relax and the walks locally are incomparable. On the occasions we have visited this hotel, we have immediately noticed the peace and quiet which is one o the reasons we return.
Source: tripadvisor.co.uk
Our stay was wonderful, as always. The staff are so friendly and go out of their way to be welcoming and make your stay comfortable. Everyone from the reception staff to the Spa staff are professional and lovely. Excellent value for money.
Source: expedia.co.uk
Great stay even got a lovely bag of goodies for my gorgeous dog who stayed with us ... that was a lovely touch
The staff were very friendly and attentive
Hallway to room was unfinished and signs to room on floor ...
for the price slightly shoddy arrival to room
Otherwise everything else ok 👍
The staff were very friendly and attentive
Hallway to room was unfinished and signs to room on floor ...
for the price slightly shoddy arrival to room
Otherwise everything else ok 👍
Source: tripadvisor.co.uk
From arrival to departure we were made to feel very special, the food and the entertainment were fantastic and we had a very enjoyable time. we would recommend this to anyone else who would like to see the New Year in style.
Source: tripadvisor.co.uk
Excellent except the vegetarian dishes this year sometimes below standard of previous years.
The parking spaces were scarce but the door staff immediately found one for us.
The live music in the lounge (Shelley van Loen Palm Quartet has performed for the queen.
The parking spaces were scarce but the door staff immediately found one for us.
The live music in the lounge (Shelley van Loen Palm Quartet has performed for the queen.
Source: tripadvisor.co.uk
Great hotel and service from start to finish of our stay, started right from when we drove in and someone came out immediately to find us a parking space. We were there for the New Year's eve dinner dance which we thoroughly enjoyed. Food, music and service all excellent. Hope to return in future.
Source: tripadvisor.co.uk
You get what you play for and this we did. This is unusual these days and we were well satisfied.
One moan. To be offered a second glass of champagne before going into dinner on New Years Eve would not have come amiss
One moan. To be offered a second glass of champagne before going into dinner on New Years Eve would not have come amiss
Source: tripadvisor.co.uk
We enjoyed our stay all staff we very attentive our room was serviced very well the only downer was the room was a lot smaller this year than we usual have. the food was great although the evening meal on the 30th December was served very fast 3 courses within 1 hour we had to insist the desert served alot later. also a mixup in wine order resolved in the end, but on the whole a great stay
Source: tripadvisor.co.uk
The staff were so kind and helpful when we visited last week with my two disabled sisters (both in wheelchairs). We enjoyed a light lunch together in a very peaceful bar/lounge area. Access was very easy and facilities excellent. We all enjoyed our food. Proper leaf tea in a silver teapot was great.
Source: google.com
