The Grand Hotel Eastbourne
Latest Reviews
Good value as we utilised their 30 pct off promotion. Would definitely recommend if you can get the same offer as with no competition- it is the only 5 star in Eastbourne- full price is quite expensive.
Source: tripadvisor.co.uk
Absolutely amazing place. Nothing is too much, staff is great, food amazing and cleaning top rate. Since we step in everything was great. Any request was done quickly and efficiently. We couldn’t ask for more.
Source: tripadvisor.co.uk
The hotel has always been very comfortable and welcoming to our familyover the years on many occasions and it was impressive how the staff managed to maintain this, plus the sense of luxury, despite the current restrictions.
Source: tripadvisor.co.uk
My stay at The Grand Hotel was absolutely brilliant. I enjoyed every minute. Very friendly and helpful staff and very luxurious surroundings. I can't wait to go back.
Source: google.com
A perfect place for solo travellers- welcoming, friendly with unobtrusive and relaxed Covid measures in place. Excellent choice of food and drink with portion sizes perfectly balanced. There is always a very relaxed atmosphere.
Source: tripadvisor.co.uk
Both my husband and I had a lovely time celebrating our 30th Wedding Anniversary at the Grand. The staff were welcoming and very accommodating. The only slight disappointment was the Spa experience my husband had - I would't bother with the Reflexology. I would definitely come back.
Source: tripadvisor.co.uk
Lovely afternoon tea, excellent service.
Source: google.com
From the friendly welcome at reception to the service at our table, all made this a special afternoon tea for my friend's 80th birthday. The catering staff even gave my diabetic friend low-sugar options on her own cake stand, together with a little cake and a 'Happy Birthday' sign. We will happily return again.
Source: google.com
A lovely period hotel with friendly helpful staff, good food and bar service, particularly enjoyed Mirabelle restaurant. Stay was spoilt a bit by a failure to have the room ready with feather free bedding as requested due to a SEVERE allergy. Could be life threatening so not pleased but it was rectified speedily.Jacuzzi bath in our suite did not work throughout our stay.
Source: tripadvisor.co.uk
We have been visiting this hotel for years. It is expensive but worth it. The location is great, as is the Health Club. Service in the restaurant can be slow, but the food is good and the staff were helpful in accommodating my son’s special dietary requirements. We will certainly visit again.
Source: tripadvisor.co.uk
From arrival to departure, the staff were terrific. Breakfasts were great too, the first morning was a little shambolic but i think there were problems with new staff. Second morning was very much improved. But this dis not detract from our stay, which was great. Room was large and airy. Birds were noisy and we had bin lorries collecting bottles early one morning! But honestly it is a lovely hotel and the staff were terrific.
Source: tripadvisor.co.uk
Great old fashioned hotel, located right on Eastbourne seafront . Nice that we asked for rooms together and got adjoining doors.The weather wasn’t great but we managed to check out the outside pool which was a nice bonus and very warm .
Source: tripadvisor.co.uk
The whole experience was very enjoyable and the staff pleasant and helpful. The hotel location was very close to all amenities with ample parking on site.
The food at the restaurant was exceptional, though the wine list could have been more extensive.
The food at the restaurant was exceptional, though the wine list could have been more extensive.
Source: tripadvisor.co.uk
I only spent one night but it was great. Service, staff and facilities fantastic. I’d really recommend it.
Carpets in corridors could be updated, but overall excellent hotel. Will def go back.
Carpets in corridors could be updated, but overall excellent hotel. Will def go back.
Source: expedia.co.uk
A very nice stay with superb food and service in a quality hotel. The food was the best I have experienced in the UK and the staff are extremely sharp in catering to your every need. Expensive but very enjoyable!
Source: tripadvisor.co.uk
Beautiful hotel stepping back in time. Rooms refurbished. Restaurant delightful. Outdoor pool very warm and inviting. All staff respectful, polite but treat guests as friends. Recommend sea view room.
Source: tripadvisor.co.uk
Lovely old hotel. First floor sea view rooms, some have large balconies with table/chairs to enjoy the gorgeous view in private. All Covid measures in place. Exemplary service from all staff. Large en-suite rooms. Most comfortable hotel bed EVER! Great breakfast, cooked to order plus continental, order whatever you like. All staff wearing masks and gloves.
Downside - no music or any kind of entertainment in the evenings, a lot of guests are over 70 so maybe that’s why, they’re all heading up to bed after dinner so the bar is pretty empty 😂🥂
Downside - no music or any kind of entertainment in the evenings, a lot of guests are over 70 so maybe that’s why, they’re all heading up to bed after dinner so the bar is pretty empty 😂🥂
Source: tripadvisor.co.uk
Very traditional hotel which would benefit from significant investment and upgrades to the exterior and much of the interior.
Extremely pleasant staff.
The refurbished bedrooms are nice.
Internal pool is small and gloomy.
Dining is a long way short of "5 star" quality.
All in all, overpriced for the quality and facilities provided.
Extremely pleasant staff.
The refurbished bedrooms are nice.
Internal pool is small and gloomy.
Dining is a long way short of "5 star" quality.
All in all, overpriced for the quality and facilities provided.
Source: tripadvisor.co.uk
Excellent stay again at the wonderful hotel. Usual perfect yet homely service. Great food a safe Covid compliant service made for safe feeling. Two pools, tables now also outside on lawn for terrace service. If you like modern hard edge hotels this is not for you but if you want old style service and comfortable surroundings do not hesitate to book.
Source: tripadvisor.co.uk
The Grand Hotel food, wine and service were excellent. The hotel however, is more like a grand old dame whose gest years are passed her. The hotel furniture in the guest rooms and lounge areas need updating. The bathroom equipment could also be updated.
Source: tripadvisor.co.uk
Decided not to go abroad this year - 1st time away from home for 18 months - was not disappointed - excellent standards and wonderful service - could not have wished for better - even the weather obliged.
Source: tripadvisor.co.uk
We are very confident of a wonderful welcome when we arrive. All the staff are so helpful and willing to help from the moment our car is parked for us to our cases sent to our rooms. We can then relax and begin our holiday.
Source: tripadvisor.co.uk
We chose the Grand for this trip as we have visited three times previously and knew we would feel safe and cosseted there. We were not disappointed. From our earliest contact with the hotel regarding our visit we felt that nothing we asked for would be too much trouble. The staff were exceptional. Our room was an executive sea view room and was very roomy and comfortable, with, of course, a beautiful sea view. The bed and pillows were perfect and we slept really well. The food was wonderful. Breakfast was amazing - a very wide choice of dishes, well-laden plates and everything was of really good quality and tasted delicious. Dinner was exquisite. We used the outdoor pool which was beautifully warm and really enjoyable. The Covid restrictions were well-observed but not intrusive. My only (very minor) gripe was that there were no slippers available, but we were provided with white flip flops instead and a nice apology. The bathrobes, towels and bed linen were all luxurious. Yes, it does cost a lot, but it is all well worth it.
Source: tripadvisor.co.uk
Grand hotel in amazing location very central and across from the beach. Staff were friendly. The restaurant was excellent. I really enjoyed my stay and I would return. The spa was nice but a bit tired, especially in the changing room and bathroom. But that does not affect my high view of this beautiful and classy hotel
Source: tripadvisor.co.uk
The 2 nights that we stayed were a lovely break from our busy lives. The room was amazing the food was cooked to perfection and the service from all staff was 2nd to none. It’s a 5 star rating for a reason. You get the best at this hotel.
Source: tripadvisor.co.uk
