The Grand Hotel Eastbourne
Latest Reviews
All the staff were so welcoming and very helpful.
Room was nice and clean.
Room was nice and clean.
Source: google.com
5star prices without the 5star accommodation.
Stayed in a suite which was great space but drab and uninviting.
No in room fridge
Staff were courteous and polite and room service breakfast was appetising.
Stayed in a suite which was great space but drab and uninviting.
No in room fridge
Staff were courteous and polite and room service breakfast was appetising.
Source: tripadvisor.co.uk
Lovely high tea, great experience
Source: google.com
Always a treat to visit
Source: google.com
Perfect hotel stay!
Source: google.com
Real service
Source: google.com
Helpful staff, good breakfast, comfortable room. There just are not enough parking spaces on site so one has to park in the street with a hotel supplied permit which is slightly inconvenient though we were always to find a spot close by.
Source: expedia.co.uk
Fantastic afternoon with jazz and a bbq
Source: google.com
I have come to this hotel for more than 35 years. Luckily in essence it has hardly changed. Coming here is like coming to our second home. We splashed out on a large suite, about 1000 square feet with views on 3 sides and of course a sea view. The suite was light and airy. The decor is a bit dated now but the air and light made up for it. Even if you cannot afford a suite you should try and get a sea view room. The room was very clean and we had plenty of towels and toiletries but the turndown service we requested didn't happen on a couple of nights of our week long stay. We found the breakfasts very good quality and with plenty of choice and the system of being served with continental items works really well. We paid for dinner too and again there was a good choice and the quality was excellent although they also do a vegan menu and we tried a couple of dishes which were good but of a lesser quality. We ate in Mirabelle a couple of times and the food there is more fine dining and slightly more sophisticated plus it has a much more comprehensive wine list. We swam in the indoor pool a number of times which is nice although on occasion it was rather busy despite the Covid restrictions which mean you have to book. There was live music in the lounge on a couple of nights with dancing. The staff at the hotel are in general amazing and can't do enough to serve you. This hotel is probably unique outside of London - a true 5 star seaside hotel left. The only issue is that the rooms could do with upgrading as the decor is a little bit tired but everything else great.
Source: tripadvisor.co.uk
Thank you for a wonderful stay. We came for a night with our 3 kids and had a wonderful large suite. The service and attention was fantastic, we felt looked after and special for our stay. Exceedingly comfortable beds! Due to covid booking is required for indoor pool use, breakfast and other meals. We booked very last minute, so did not get an opportunity to experience dinner, but breakfast was fantastic!
Source: tripadvisor.co.uk
This is the place to stay if you want a big suite. Our "Signature Suite" consisted of two huge rooms each of which would be called a suite in many hotels. Admittedly the bathroom was rather small, though it did have two basins. Some hotels won't allow adult children to stay in the same suite as their parents, however much room there is, but The Grand Hotel is happy to allow this, though it may not be offered if you book online.
The hotel is a little down at heel in places. There is no air conditioning, which has been a problem in hot spells when we've stayed in the past. It wasn't hot weather this time, so we didn't get to try out how much help the large modern fan in our suite is in such conditions. The hotel is indeed very grand and a joy to stay in.
Breakfast wasn't quite as good as in pre-covid days, but was still very good. The buffet is smaller with staff fetching anything people require. This works very well, but they've had to reduce the choice to make it practical. The hotel was very busy, but there were enough staff to handle the situation, though one has to book one's breakfast slot in advance. The 9am slot seems to fill up quickly.
A small decanter of sherry and a bowl of fresh fruit in our suite were very welcome, but these were not replenished. I've never understood why some hotels treat people who stay one day better than people who stay for several days!
The hotel is a little down at heel in places. There is no air conditioning, which has been a problem in hot spells when we've stayed in the past. It wasn't hot weather this time, so we didn't get to try out how much help the large modern fan in our suite is in such conditions. The hotel is indeed very grand and a joy to stay in.
Breakfast wasn't quite as good as in pre-covid days, but was still very good. The buffet is smaller with staff fetching anything people require. This works very well, but they've had to reduce the choice to make it practical. The hotel was very busy, but there were enough staff to handle the situation, though one has to book one's breakfast slot in advance. The 9am slot seems to fill up quickly.
A small decanter of sherry and a bowl of fresh fruit in our suite were very welcome, but these were not replenished. I've never understood why some hotels treat people who stay one day better than people who stay for several days!
Source: tripadvisor.co.uk
Great place to stay for a few days, take some smart clothes though.
Source: google.com
Very nice afternoon tea, beautiful food and lovely surroundings x
Source: google.com
Stayed with my daughter and grandchildren last week. We enjoyed our stay very much. There were many good things about this hotel and I only have a couple of negative points. The good points are as follows: excellent service couldn’t fault every member of staff, especially the door men and the lady who brings room service; breakfast excellent; heated outdoor pool is an absolute god send when the weather is dull; indoor pool nice too; milk and cookies for the children at night - they loved that!; housekeeping was excellent especially how they kept the tea/coffee topped up and the bathroom toiletries; bathrooms have good showers and baths;
Negative points; we stayed in rooms 140 and 141. Both face the back or side of the hotel. Room 141 was very small, both rooms need updating we felt; my daughter was given a spa voucher for her recent birthday, she went to book when we arrived but was told there was no availability. After some discussion she did eventually get an appointment for a facial. Could the hotel keep some appointments open for arriving guests? It was the same for the indoor pool, we were told at first that there was no availability but eventually got a 1 hour slot.
We did not eat in either of the restaurants so cannot comment on those but we did have a meal in our room one night. All was excellent. It's expensive but worth it for the service you receive.
Overall we thoroughly enjoyed our stay. We would normally have gone abroad but would definitely consider going back in the future.
Negative points; we stayed in rooms 140 and 141. Both face the back or side of the hotel. Room 141 was very small, both rooms need updating we felt; my daughter was given a spa voucher for her recent birthday, she went to book when we arrived but was told there was no availability. After some discussion she did eventually get an appointment for a facial. Could the hotel keep some appointments open for arriving guests? It was the same for the indoor pool, we were told at first that there was no availability but eventually got a 1 hour slot.
We did not eat in either of the restaurants so cannot comment on those but we did have a meal in our room one night. All was excellent. It's expensive but worth it for the service you receive.
Overall we thoroughly enjoyed our stay. We would normally have gone abroad but would definitely consider going back in the future.
Source: tripadvisor.co.uk
Sunday lunch in the Garden Room.....We had the lamb and the monkfish. Both superb - had not realised that his place had a Michelin star when we visited but by my reckoning they deserve it! Excellent. Service good too. Compliments to chef!
Source: tripadvisor.co.uk
My mum and I loved it.
Source: google.com
The service is excellent. Very close to the sea and a nice comfortable stay. The food was good too
Source: google.com
We stayed for three nights. Bedroom was very clean and spacious with two comfortable armchairs. The Ensuite was compact with no real room for personal items. The staff are very friendly and the service was the best element of this hotel. Food - breakfasts were excellent, we tried four different menu options. Dinners were very good overall, but having prebooked a dinner, B&B package, starters are really limited to two as the Grand fishcake appears every meal. Chef obviously likes peashoots as a garnish. Only negative was two below expectations sweets on the last night. Do check your final bill..........we found two very small erroneous items.
Source: tripadvisor.co.uk
Dated slightly but still Grand.
We last stayed about 15 years ago and we’re a bit apprehensive as to our return having heard mixed reports but we were not disappointed. Friendly staff, nice rooms and overall a very good stay.
It does look a little tatty in places but not enough to detract from our stay. We will be back
We last stayed about 15 years ago and we’re a bit apprehensive as to our return having heard mixed reports but we were not disappointed. Friendly staff, nice rooms and overall a very good stay.
It does look a little tatty in places but not enough to detract from our stay. We will be back
Source: tripadvisor.co.uk
Excellent service cream tea and sandwiches and champagne. Lovely afternoon tea voucher
Source: google.com
Five stars for a 5 star hotel
Source: google.com
Had a fab dinner in Garden Restaurant, truly is a great place to indulge and treat yourself and your loved ones
Source: google.com
The rooms were beautiful, ambience great. It was not pet friendly at all. The food supplied was not suitable for my dog, freshly roasted chicken and vegetables were fridge cold, the pet bed was unusable, had a hole and no filling. There is no where you could take your dog other take her for walks outside. My dog was only 6 kg and not allowed anywhere other than the rooms. My dog has been itching a lot in the rooms. I discovered fleas on her soon after. On the plus side they provided the tiniest fridge in the room to keep her homemade food . Do take your dog food with you.
Food in general was good, Breakfast was excellent too. Room service was good too. Staff were polite and good.
Food in general was good, Breakfast was excellent too. Room service was good too. Staff were polite and good.
Source: google.com
What an amazing afternoon at The Grand. My wife and I were celebrating our wedding anniversary and the hotel staff made our experience so wonderful. Highly recommend the Spa and Afternoon Tea if you're looking for a special treat or just a relaxing experience. Thank you so much!
Source: google.com
The last time I visited this hotel I was only a tiny baby but had heard such wonderful things about The Grand I had to visit when in Eastbourne, so 40 years later I was back visiting for dinner and what an experience it was.
From walking through the front of the hotel to leaving after a beautiful three course meal the evening was joyous. The food was served elegantly and cooked to perfection, the staff attentive but professional, the ambience like we had gone back in time to the most flamboyant and opulent years in history.
The hotel clearly pride themselves on the whole experience and not just the meal with the beautiful music, silver service, even the lighting and layout of the restaurant and it shows.
I would love to return here and hope to do so again, not leaving it 40 years this time!
From walking through the front of the hotel to leaving after a beautiful three course meal the evening was joyous. The food was served elegantly and cooked to perfection, the staff attentive but professional, the ambience like we had gone back in time to the most flamboyant and opulent years in history.
The hotel clearly pride themselves on the whole experience and not just the meal with the beautiful music, silver service, even the lighting and layout of the restaurant and it shows.
I would love to return here and hope to do so again, not leaving it 40 years this time!
Source: tripadvisor.co.uk
