The Grand Hotel Eastbourne
Latest Reviews
ample parking; very courteous staff; sitting area outside; lots of seating indoors in various lounges; fabulous ambience in the breakfast room; grand rooms throughout the ground floor with high ceilings and reminiscent of bygone years.
Source: tripadvisor.co.uk
Absolutely loved how grand this hotel was and the location is amazing The staff were very attentive (parking the car for us, recommending restaurants, etc). We had a base level "deluxe room" facing the rear of the hotel. The room was huge with a massive comfortable bed. It had obviously been recently refurbished. Breakfast in the morning was fantastic (with a few people drinking bottles of champagne at 9am!). The swimming pools (indoor and outdoor) are great and there is also a steam room and sauna plus a gym.
This is possibly the nicest hotel I have ever stayed in and, for the price we paid, was an absolute steal. I can't wait to return!
This is possibly the nicest hotel I have ever stayed in and, for the price we paid, was an absolute steal. I can't wait to return!
Source: tripadvisor.co.uk
The Grand Hotel is grand.
Impressive, large very interesting architecture and welcoming.
Staff met us at door took car parked it. luggage to room. Very impressive. Check in friendly and efficient.
Restaurant large, good menu but very poor and limited red wine list. good service and seating.
Afternoon tea delicious but expensive.
Rooms very disappointing. We had a suite, not cheap but was really just a large bedroom with no air con, suspect plumbing and old furniture. Go for a cheaper room..
Corridors need a face lift.
Staff very attentive, management always running and preoccupied.
Breakfast self service and/or by menu and served. Both very good.
Hotel overpriced but comfortable.
Eastbourne busy and lots of restaurants, shopping and things to do for families.
Impressive, large very interesting architecture and welcoming.
Staff met us at door took car parked it. luggage to room. Very impressive. Check in friendly and efficient.
Restaurant large, good menu but very poor and limited red wine list. good service and seating.
Afternoon tea delicious but expensive.
Rooms very disappointing. We had a suite, not cheap but was really just a large bedroom with no air con, suspect plumbing and old furniture. Go for a cheaper room..
Corridors need a face lift.
Staff very attentive, management always running and preoccupied.
Breakfast self service and/or by menu and served. Both very good.
Hotel overpriced but comfortable.
Eastbourne busy and lots of restaurants, shopping and things to do for families.
Source: tripadvisor.co.uk
Took advantage of the 3 nights for price of 2 offer and upgraded room type with the saving . Had a lovely sea view j suite with comfortable seating area .
The hotel staff are lovely really friendly and made us feel very comfortable .
The outside heated swimming pool is a lovely treat but the inside spa faculties and pool are dated and need a full upgrade to meet today's standards . It's a shame As spa treatment products and staff were really top class .
Would stay again and would recommend .
The hotel staff are lovely really friendly and made us feel very comfortable .
The outside heated swimming pool is a lovely treat but the inside spa faculties and pool are dated and need a full upgrade to meet today's standards . It's a shame As spa treatment products and staff were really top class .
Would stay again and would recommend .
Source: tripadvisor.co.uk
We so enjoyed this fabulous place. This is a step into charming restrained elegance that really makes you realise what luxury can be. Our room faced the sea and was a delight if not huge. Drinks in the lounge was delightful and breakfast went on and on and on. Wonderful!
Source: tripadvisor.co.uk
Stayed one night in July to attend our niece's wedding. We had pre-booked and paid for a parking space and as soon as we drove in we were escorted to our reserved parking space with no problem. Indeed, the majority of the wedding guests who hadn't paid for reserved parking all managed to park at the hotel with staff in attendance in the car park to make sure no-one was blocked in or moving cars if necessary. Very well organised! So, being our first visit to this Hotel we were very impressed.
Our check in was very quick and efficient and all the staff were very friendly and attentive. We only had one night here and was attending the wedding all day so did not use much of the facilities of the Hotel so cannot comment on those.
Our room was clean and comfortable.
The wedding went off well and the food provided by the Hotel was fantastic - well done to all involved.
Breakfast the next morning was very good and we left feeling very contented.
We will be returning again because we have an afternoon tea voucher to redeem and are looking forward to booking this up.
Once again, well done to everyone at the Hotel for making the wedding weekend most memorable - you can be proud of yourselves,
Our check in was very quick and efficient and all the staff were very friendly and attentive. We only had one night here and was attending the wedding all day so did not use much of the facilities of the Hotel so cannot comment on those.
Our room was clean and comfortable.
The wedding went off well and the food provided by the Hotel was fantastic - well done to all involved.
Breakfast the next morning was very good and we left feeling very contented.
We will be returning again because we have an afternoon tea voucher to redeem and are looking forward to booking this up.
Once again, well done to everyone at the Hotel for making the wedding weekend most memorable - you can be proud of yourselves,
Source: tripadvisor.co.uk
I took 5 friends here for a celebration. Online it is offered as a mini pamper day. The hotel looks amazing from the outside and as you walk in, but as you squeeze into a small elevator and the ceilings get lower, you find the health spa. Staff were very friendly and helpful, however nothing could take away the less than 5* facilities. We didn't have our light lunch in the restaurant or anything special but near the health spa welcome desk (better than the alternative option of in the stuffy pool area). It was a lovely day and one friend wanted to go outside to have a smoke. This is when we found the gorgeous setting of the outside pool, live music and sun loungers. We set up camp. Then were told, that our spa day didn't include the outside pool. Thankfully, they allowed it for today as the weather was nice and the place was quiet. Unfortunately, it had just put a dampener on our last hour there. I was just expecting something.. more grand. The day was £55 each which we know isn't expensive. But I've certainly been to better spa days for less money.
Source: tripadvisor.co.uk
Decided to visit the Grand for my birthday, stayed 2 nights in an Executive Sea View room, from start to finish, the staff could not have been more attentive. Greeted on arrival by a concierge who offered to unload the luggage and park the car in our reserved space. Dinned in the Mirabelle on both nights, both the Table D'Hote and A La Carte menus offered a wide range of starters, main courses and deserts, knowledgeable manager assisted with wine list (sommelier was on holiday). Nice touch with the deserts, each has a recommended dessert wine, which did not disappoint.
Source: tripadvisor.co.uk
We had afternoon tea for two and champagne. The setting was grand enough, but atmospheric temperature regulation was 'less than perfect'. The service we received was 'good' but I fancy it was Not - for the people sitting at the next table (...if it had been me, frankly I would have had a discreet but frank word with the Maitre-D' ).
The food was nice enough and pretty much what you'd expect (although I do have to say the scones weren't a match for the 'fantastic ones' we once had at the Woolsey).
Background music and volume was first class.
The food was nice enough and pretty much what you'd expect (although I do have to say the scones weren't a match for the 'fantastic ones' we once had at the Woolsey).
Background music and volume was first class.
Source: tripadvisor.co.uk
We were unlucky and had a dodgy room.. it was a little unclean, quite dated and damaged in places (maintenance was very poor). The bathroom was horrible. We were moved to another room when I complained and it was a lot better to be fair (less damage and poor maintenance etc).
It's not cheap to stay here so I was not impressed with the quality of the room for the money you pay. The rooms are very dated and they are not that well kept.
The hotel itself is lovely and very grand.. great look from the outside, good location, big grand hallways, nice bar, pool and lobby area etc....
I was a little disappointed with our stay but it was not awful. My disappointment is partly due to the cost and 'value' of our experienced.
The pool is lovely.
Breakfast was lovely and in a very nice setting. Highly recommend. Huge room with very high ceiling and lots of space. Great quality food and service. Enjoyed this.
Hopefully we were just unlucky with the room - because other than this, it was a great place to stay.
I can't rate this higher than Average because of our experience but hopefully you have better luck..
It's not cheap to stay here so I was not impressed with the quality of the room for the money you pay. The rooms are very dated and they are not that well kept.
The hotel itself is lovely and very grand.. great look from the outside, good location, big grand hallways, nice bar, pool and lobby area etc....
I was a little disappointed with our stay but it was not awful. My disappointment is partly due to the cost and 'value' of our experienced.
The pool is lovely.
Breakfast was lovely and in a very nice setting. Highly recommend. Huge room with very high ceiling and lots of space. Great quality food and service. Enjoyed this.
Hopefully we were just unlucky with the room - because other than this, it was a great place to stay.
I can't rate this higher than Average because of our experience but hopefully you have better luck..
Source: tripadvisor.co.uk
Booked afternoon tea for our anniversary and was expecting great things from this 5 star hotel....travelled 30 miles to come here.
We waited quite a while to be served and a further wait for the tea etc to be brought to us.
When we needed a tea refill, there was nobody about and I had to go and search for somebody to help, I eventually got a waitress who brought us tea and promptly removed my cup and the sugar....I had to call her back!
Nobody came up and asked if 'everything was OK'
Any waitresses that were around were indifferent and oblivious to our needs.
Hey, this is a 5 star hotel! with prices to match.
Would I return? No!
We waited quite a while to be served and a further wait for the tea etc to be brought to us.
When we needed a tea refill, there was nobody about and I had to go and search for somebody to help, I eventually got a waitress who brought us tea and promptly removed my cup and the sugar....I had to call her back!
Nobody came up and asked if 'everything was OK'
Any waitresses that were around were indifferent and oblivious to our needs.
Hey, this is a 5 star hotel! with prices to match.
Would I return? No!
Source: tripadvisor.co.uk
I spend there weekend for birthday off my partner...We had room with sea vue ...Room was nice and quit big .The vue was great .This hotel is in really good location ,near beach ...near restaurants.We was happy ...They have swimming pool inside and outside...really gourges breckfast .
Source: tripadvisor.co.uk
This was lovely! It was so good to be treated with respect and a courteous approach by all members of staff!
The food and service was wonderful!
We had a marvelous time and look forward to returning.
The only criticism was the bed size, would have loved at least a king size bed!
Either that, or we will loose weight before the next visit!
Either way, it was still one of the best hotels we have stayed in!
Thank you!
The food and service was wonderful!
We had a marvelous time and look forward to returning.
The only criticism was the bed size, would have loved at least a king size bed!
Either that, or we will loose weight before the next visit!
Either way, it was still one of the best hotels we have stayed in!
Thank you!
Source: tripadvisor.co.uk
We stayed one night in a double room. All the staff were extremely helpful and accommodated my food intolerances easily. It was very clean but in need of maintenance in areas. But this did not take away from the grandeur of the place.
Source: expedia.co.uk
This is supposed to be a five star hotel. I would not call it that by American standards but it was a lovely place to stay. The decor is supposed to be reminesence of the late 1800s early 1900s and the dining room and foyer do come across that way. Thought he flies need to be removed from a lot of the drapes and light fixtures. My husband and I just got a standard room on the backside. The bathroom was updated and the room clean, there is no central air in the hotel so at nights it did get a bit warm but it was pleasant. The "spa" seemed fine but the changing areas need more cleaning and an update it was a little gross to step on the floor barefoot and onto the wet carpets. The workout facility was ok but needed new flooring. Got a facial from BeBe and she was awesome , but got a back massage from someone else and was not good. The service in the Garden was good. The food was ok but seemed like it had sat under a heat lamp for awhile but the table service was great. The outdoor pool was clean and nice though a little too cold for me to swim in. The service out on the terrace was horrific. We waited a half hour to get noticed and saw some people leave bc they waited too long. The service was just disorganized and slow, the management were very apologetic but we canceled our reservations to eat I the hotel after that. Overall a good experience and we would stay their again, but we definitely know what we will be getting into if we go again.
Source: tripadvisor.co.uk
I can't begin to express how much I enjoyed my recent stay at the Grand. Staff were always hospitable, polite, but, most importantly, caring. My card key had a problem, and the lady at reception was so keen to help me, just because she wanted our stay to be the very best; there was no sense of duty or majority. Antiquated, possibly, but staff were always hospitable, friendly, polite, and delightful. I can't wait to go back again! My favourite place in the UK!
Source: tripadvisor.co.uk
We recently stayed at the Grand Hotel, to celebrate my birthday. This is a lovely hotel with great service. We had a recently refurbished room which was great. We were very happy with the Garden Restaurant and it is a rare find to find such a lovely comfortable lounge with live music at the weekend. We enjoyed dancing to the music and again it is rare to find such a gem. It made a nice change to hear standards being sung and played and the setting is perfect. We will certainly return. All in all, we couldn't fault the hotel.
Source: tripadvisor.co.uk
booked a one night stay, as stayed here previously and loved the old world charm of this grand old lady. we were not disappointed and used the outdoor pool in the afternoon. paying a bit extra at this lovely hotel is well worth it. Go on treat yourself
Source: tripadvisor.co.uk
Stayed at this Hotel last weekend for a familiy wedding held in the hotel. Extremely efficient and friendly/polite staff from the moment I got into the car park until I left the following day. The family room I had booked was very spacious and comfortable. Food provided for the wedding was 1st class as was the breakfast the following day.
My Grand Daughter was made to feel very special as were we all
My Grand Daughter was made to feel very special as were we all
Source: tripadvisor.co.uk
A beautiful 5* Hotel on the coast of Eastbourne. A lovely interior with chandlers, high ceilings. Very large spacious rooms. Did not see any rooms as only had Afternoon Tea there. An experience to have.
Source: tripadvisor.co.uk
We have stayed here 21 times. I think that speaks for itself. A lovely building with old world charm and elegance. The staff are very accommodating and very helpful. The concierge team are second to none. An excellent location with super views over the sea if you choose and pay for a sea view room. We regularly stay in the Debussy suite which is very well appointed and comfortable, just planning our next visit
Source: tripadvisor.co.uk
Great hotel with well trained, friendly and polite staff. We enjoyed the outdoor pool as we visited on a very hot few days. Unfortunately the noisy seagulls kept us awake at night - earplugs next time!
Source: tripadvisor.co.uk
A most enjoyable weekend with my mum. Staff made us feel very welcome. Nice quiet room and walk in shower made it very easyl for my mum.
Source: expedia.co.uk
Had a lovely weekend with my mum. The staff make you feel very special. Delicious brakfast with lots choice. Quiet comforatble bedroom. Enjoyed the band and dancing on Saturday evening.The heated outdoor pool is fabulous.
Source: tripadvisor.co.uk
we went with our dog to the hotel for 3 days . All the staff at the hotel were very friendly
and as we had the dog we had breakfast in our room. Such a spread, Our room was 228 (a suite) and we had a very large sitting room with a sea view and a large bedroom also with a seaview and a balcony complete with 4 poster bed. Everything was spotless and nothing seemed too much trouble for the staff and they genuinely seemed to like dogs .One big advantage was that all bedrooms are available to guests with dogs (although understandably they are not allowed in the lounges etc, )but we had no difficulty finding pubs to eat in . Not a cheap hotel but you get what you pay for, We look forward to returning
and as we had the dog we had breakfast in our room. Such a spread, Our room was 228 (a suite) and we had a very large sitting room with a sea view and a large bedroom also with a seaview and a balcony complete with 4 poster bed. Everything was spotless and nothing seemed too much trouble for the staff and they genuinely seemed to like dogs .One big advantage was that all bedrooms are available to guests with dogs (although understandably they are not allowed in the lounges etc, )but we had no difficulty finding pubs to eat in . Not a cheap hotel but you get what you pay for, We look forward to returning
Source: tripadvisor.co.uk
