One Answer Insurance

4.7/5 based on 112 reviews
Latest Reviews
I have used One answer for over 2 years for my Public Liability Insurance, and recently went to them for my Employers Liability Insurance. They offer a prompt efficient service and are very competitively priced. Why go online when you can experience great customer locally for a great price? Highly recommend
Great service and Christopher Sapsford really helped with all the issues I was concerned about. Highly recommended
I called One Answer today and a young chap called Delaine dealt with my query. He was very helpful and assisted me with many different questions. I know I can be a bit of a handful on the phone, but Delaine explained everything in thorough detail and best of all he gave me the most competitive quote yet!
Not professional just delays,after had one insurance after first year I can't get my no claim bonus so that affects my insurance, this happens after they try to tell me by phone that I have a claim and was a win for customer so lies,lies lies
i thought i would never get car insurance again with my convictions i was getting proper stressed out phoning different places and searching on the interweb on reflection i should of just got straight onto 1answer Adam Buchanan was truly friendly and thoroughly professional in his attitude towards my convictions and took the time to search for the best quote he could get. i will not get my car insurance from anywhere else, Adam will be my first port of call. i cant say enough good things highly recommended you give them a call
A very dynamic, friendly call centre staff who not only gave me excellent customer service but were the lowest quote for a newbie private hire driver.
One Answer have been looking after my insurance for over a year. Their advice and customer service have been truly first class. Can highly recommend One Answer for your commercial insurance requirements.
I was able to renew my first of 3 policies I hold with One Answer Insurance today, service was as always excellent. Stuart talked me through specifics of the policy and made it a very straight forward process.
I met the chaps from One Answer at the #AskTheExpert event and although I did not need commercial insurance, they were very professional and organised a call back from their personal insurance team who were friendly and informative. They know their stuff and offered me some friendly industry advice so thanks One Answer!
We regularly deal with One Answer Call centre staff and I can truly say their customer service is fabulous. Always a happy and pleasant manner greets you on the phone, your query is dealt with in a timely fashion and nothing is too much trouble, in a hurried world this can be difficult to acheive. Thank you
Just received the best customer service from steph on chat. Things just got sorted out quickly and professionally. Would recommend especially via chat for a quick response.
I Requested my No Claim Bounce one month ago but still i don't get it.
Martin Ward great person great at his job. excellent customer service skills Always helping.thank you #MARTINWARD
The customer service I received today was second to none and the adviser went the extra mile to deal with my enquiry. Would recommend to all
Fantastic! I have been with 1 Answer for over 11 years, I can't fault them, great customer service and best prices! I have all my insurance with them home,car and business! Best of all local!
All good, pretty speedy and was clear in my options
Just experienced spectacular customer service from the team at One Answer Insurance. I had a change of circumstances and they were able to accommodate the change and deal with all the detail for me. My second year with One Answer and I don;t think I will go anywhere else. Highly recommend!
One Answer helped me get my professional indemnity insurance sorted, they were knowledgeable, helpful and friendly to deal with. The explained everything to me and the process was straight forward and easy. Thanks One Answer Insurance
We use One Answer Insurance for all of our business insurances and can not fault the customer service and highly competitive prices!
Excellent service from Wayne and Martin. Very friendly staff.
Very good service from Martin and Wayne. Will recommend to friends.
January bring Insurance renewals and other exiting expenses... having a handful of letter and e-mails from lots of insurance companies I don;t have the time to search through them all and I also know that the cheapest policy is not always the best. Thanks to One Answer Insurance for doing the leg work for me in getting me a very competitive quote for the cover I need.
Wayne was very helpful and friendly. Would recommend.
Excellent service from Rob. Achieved a saving of over £350 on the best deal I had found via numerous comparison sites and many hours of searching. Then took the time to relay me the results via text, email and phone as I was particularly difficult to get hold of.
Excellent service an great coffee!! Assisted by Chris and Wayne
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Were you affected by the liquidation of Alpha Insurance in 2018?
27/03/2019

Were you affected by the demise of Alpha Insurance on the 8th May 2018? One Answer Insurance explain what now... Read article
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