One Answer Insurance

4.7/5 based on 172 reviews
Latest Reviews
Good afternoon! In usual there is not much to love when it comes to insurances, It’s all a hassle and I never look forward when I have to deal with that. But to my surprise, this time it was very pleasant. The person that helped me sort it out is Micah Stacey, I found him very professional, knowledgeable in his field and simply said, just good at doing his job. His customer service is excellent and I am looking forward with ease to when I will have to do this again, as I will definitely contact him. I don’t usually leave reviews, but he deserves it. Thank you so much for your effort and time, I’m a happy customer and I would recommend you to everyone I know. Kind regards Nona Catinescu
thebestof.co.uk
Source: thebestof.co.uk

Reply from One Answer Insurance:
Good Morning Nona, thank you for taking the time to leave a 5 star review. We are extremely pleased to hear you have been provided with great customer service and would recommend us. Kind regards, One Answer Insurance
Dealt with a young lad Brad,great approach to his work,putting my needs as a customer first,not just trying to hard sell anything.was lovely to talk to someone in person .I got a good deal,very professional. Will recomend &use again! Thanks for all your help,( got stung by my last lot of insurers) so Brad explained everything, went off got me 2 good quotes I chose the right one to meet my needs for having cover I needed and within budget!
thebestof.co.uk
Source: thebestof.co.uk

Reply from One Answer Insurance:
Good Morning Deb, Thank you for taking the time to leave a 5* review. We are extremely pleased to hear you have been provided with great customer service! Kind regards, One Answer Insurance
Dear Sir/Madam Our experience dealing with your company was pleasant and rewarding the gentleman Chris whom I was dealing with was understanding to our requirements with a very processional approach not a salesman pushy way even though I was aware he wanted our business and it was not a chore doing business with him. Regards Mr & Mrs Mackay
thebestof.co.uk
Source: thebestof.co.uk

Reply from One Answer Insurance:
Good morning Andrew, Thank you for taking the time to leave a 5* review! We are extremely pleased to hear you have been provided with great customer service. Kind regards, One Answer Insurance
10/10 Joel did me my quote and he was top from start to finish always worked well with everything and got me the best quote I could ask for I will be coming back here again for quotes in the future and would be directing a lot of people directly to this company and Joel him self to be honest
thebestof.co.uk
Source: thebestof.co.uk
Awesome, outstanding service. Thanks Josh Pollard
thebestof.co.uk
Source: thebestof.co.uk

Reply from One Answer Insurance:
Good Afternoon Madishona, Thank you for taking the time to leave us a 5* review. We are extremely pleased to hear you have been provided with great customer service! Kind regards, One Answer Insurance
What can I say, after 15 minutes of terrible background music a man named Jack answered the phone and changed my mindset 100%. This man was here to help, he was so transparent and every ounce of him just wanted to help his customer and I couldn't be happier with the outcome. A company that is clearly for their customers and not just there to take money. I recommend this company when dealing with your insurance!!
thebestof.co.uk
Source: thebestof.co.uk

Reply from One Answer Insurance:
Good Afternoon Sam, Thank you for taking the time to leave us a 5* review, we are extremely pleased to hear you have been provided with good customer service. Kind regards, One Answer Insurance
Very good and helpful
thebestof.co.uk
Source: thebestof.co.uk
Fantastic service. Great price. Couldn't be more pleased. Highly recommended
thebestof.co.uk
Source: thebestof.co.uk
Don’t where to start Iv been with them years but unfortunately service has nosed dived no reply to emails or huge queues on the phone I always pay upfront sadly no more dread to think what would happen in the event of a claim
thebestof.co.uk
Source: thebestof.co.uk

Reply from One Answer Insurance:
Good Afternoon, We apologise for our current wait times, unfortunately due to covid-19 we are unable to operate as we usually expect to due to a lot of clients needing assistance throughout this period and our full teams being unable to work from home. We're doing all we can to assist all our clients in everyway and hope to be a full team operating as we should again soon. Kind regards, One Answer Insurance
Excellent customer service, high recommended! Joshua Pollard was very helpful and efficient in finding suitable impound cover for me.
thebestof.co.uk
Source: thebestof.co.uk
Excellent customer service from Aharon who seemed to have enough knowledge and knows how to show courtesy . Very patient and helpful.
thebestof.co.uk
Source: thebestof.co.uk
Got me a good price sorted ASAP Joshua thanks for your help
thebestof.co.uk
Source: thebestof.co.uk
Great service good price, very nice and help full staff. Thank you very much.
thebestof.co.uk
Source: thebestof.co.uk
Hello. Please note the service and assistance from Jade Maxted from One Answer insurance on the 30/4/20 and 1/5/20 was excellent. Regards Kelly and Stephen Johnson
thebestof.co.uk
Source: thebestof.co.uk
Excellent service, excellent customer service, great communication. Jade is an exceptional member of staff there, she is always polite, freindly, and exceptionally professional, she clearly explained everything to me and made renewing my car insurance a breeze, a true professional working hard in these difficult times, I hope One Answer realise what a top person they have there. Great value, lots of payment options A +++++
thebestof.co.uk
Source: thebestof.co.uk
Christopher who spoke with me was excellent, whent through all information meticulous with me. Very impressed thank you Chris
thebestof.co.uk
Source: thebestof.co.uk

Reply from One Answer Insurance:
Good Morning Walter, Thank you for taking the time to leave us a 5* star review. We are extremely happy you was provided with great customer service! Kind regards, One Answer Insurance
Micah was very helpful top guy
thebestof.co.uk
Source: thebestof.co.uk

Reply from One Answer Insurance:
Good Afternoon Lee, Thank you for taking the time to leave us a 5* review. We are extremely pleased to hear you was happy with the helpful service provided. Kind regards, One Answer Insurance
Very good service
thebestof.co.uk
Source: thebestof.co.uk

Reply from One Answer Insurance:
Good Morning Anthony, Thank you for taking the time to leave us a 5* star review! We are extremely please to hear you are happy with the service provided. Kind regards, One Answer Insurance
Excellent insurance company
thebestof.co.uk
Source: thebestof.co.uk

Reply from One Answer Insurance:
Good Morning John, Thank you for taking the time to leave us a 5* review! We are extremely to happy to hear you are happy with the service provided. Kind regards, One Answer Insurance
Helped me loads to find the best quote for me , friendly happy polite staff will definitely be recommending to others
thebestof.co.uk
Source: thebestof.co.uk

Reply from One Answer Insurance:
Good Morning Lea, Thank you for taking the time to leave us a 5* review! We are extremely happy that you've been provided with great service and would recommend us. Kind regards, One Answer Insurance
Thank you for persistence in getting hold of me, I know I can be tricky to get on the phone etc but 3rd time lucky and best of all being super busy was Natalie M got my renewal sorted in about 6 minutes!
thebestof.co.uk
Source: thebestof.co.uk
It was great service . Very well explained. I would highly likely recommend it to others
thebestof.co.uk
Source: thebestof.co.uk
Great service, would definitely recommend to friends and family
thebestof.co.uk
Source: thebestof.co.uk
Worst Insurance company I’ve ever come across, needed to do a company check up after expriencing their dreadful customer service the claim handlers made Vicky Pollard sound polite and more helpful i for a moment thought May be I got conned by a bogus insurance company that’s the why they made me feel.. no chance stay away from 1 Answer and the partners to name HAVEN sweet as honey when you take out their policy no problems it starts when you have a accident stay well clear if don’t want to find out.
thebestof.co.uk
Source: thebestof.co.uk
Andy Ori was extremely knowledgable and helpful while dealing with my initial quote. He ensured he got everything that I required in my insurance quote at a competitive price. Andy was patient in waiting for me to be ready to start the policy as I was waiting on the van to be ready. He was friendly and polite at all times. A credit to your company. Thank You Andy 👍
thebestof.co.uk
Source: thebestof.co.uk

Reply from One Answer Insurance:
Good Morning Kate, Thank you for taking the time to leave a 4* review. We are extremely please to hear that you have been provided with great customer service and a competitive premium! Kind regards, One Answer Insurance.
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Years
Latest Reviews
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Covid-19 Advice For Taxi Owners | One Answer Insurance
25/03/2020

Do you own a taxi? This update is for you if you have changed the use of your vehicle ie home delivery or other use that transporting passengers. Read article
Accreditations
Best Business Winner 2014
Best Business Winner 2014
thebestof Awards
Business of the Year (In Category) 2018
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