One Answer Insurance

4.8/5 based on 580 reviews
Latest Reviews
Long call waiting time, but very helpful when you do get through
google.com
Source: google.com
Quality food great service and helpful
google.com
Source: google.com
After a speeding ban I was concerned about getting cover at all let alone it actually being an enjoyable experience! Bobby Nutton is an absolute credit to the company, he went above and beyond to help me on a tight deadline at a weekend and not only removed my considerable stress about the situation with his excellent customer service but provided the cover I needed at a price better than I anticipated and all with a smile. I couldn't say enough wonderful things about Bobby. If you are here reading reviews deciding whether or not to give these guys a call then do it, you won't regret it!
trustpilot.com
Source: trustpilot.com
Had my vehicle insurance with this company for 4years... all very good and plain sailing. Excellent customer service
google.com
Source: google.com
Just spoke with steph w from 1 answer ins very polite courteous n professional 👌 solved my issue instantly no problem 😊
trustpilot.com
Source: trustpilot.com
I'm very pleased with the service I got today( Chris) , u explain everything for me and I was very happy to go ahead with my new policy thanku
trustpilot.com
Source: trustpilot.com
Call waiting times are sooo long but whenever I have rang they answer my query straight away. Good service and can't wait to renew my insurance soon
google.com
Source: google.com
Excellent customer service by Brad from 1 Answer. He was very resourceful and efficient in searching for a car insurance quote for myself. He was very quick to respond to queries and helped a great deal in reducing the cost with thorough searches, would recommend to anyone who has claims and other convictions on their licence.
trustpilot.com
Source: trustpilot.com
James was superb in helping me, my circumstances were very unique yet he was understanding, patient and got me a great deal. Highly recommended and will be using again
trustpilot.com
Source: trustpilot.com
Staff very helpful.
google.com
Source: google.com
Very good service
google.com
Source: google.com
Very happy what a helpful and genuine guy Brad is he couldn't do enough and explained everything clearly will be recommending 👍
thebestof.co.uk
Source: thebestof.co.uk
Way too long to answer phones
google.com
Source: google.com
Can someone help me to renew my insurance please? I can't find other ways to reach you
thebestof.co.uk
Source: thebestof.co.uk

Reply from David Ruddle:
Hi Ayhan, have you tried calling the team on 0800 975 11 11?
My car is up for renewal and I am changing the car for a new one. As usual the service I got was brilliant. Bella was so helpful and happy to do so, and answer any questions I had clearly. Delighted with the service again.
trustpilot.com
Source: trustpilot.com
Drew was happy to help in every way and took all the time I needed.

Went above and beyond to get me the best quote possible
trustpilot.com
Source: trustpilot.com
Friendly, helpful advice in a difficult and unknown time. My advisor Chris was a pleasure to deal with taking the stress away.
trustpilot.com
Source: trustpilot.com
Excellent service has been given by the Bruce I’m very happy please keep it up thank you
trustpilot.com
Source: trustpilot.com
Could not fault this company and the staff always helpful and nothing is ever too much even with my past motoring issues they were still fair and didn’t judge. Couldn’t ask for a better broker and I’ll be staying put with them for a long time yet. Absolutely perfect
thebestof.co.uk
Source: thebestof.co.uk
After going through compare the market i was quoted £3,200 for car insurance (declared my DR10 drink drive conviction). I was told by the insurance company id be lucky to get it much lower. I called One Answer, spoke to Brad, and what a guy he was. Within 1 hour he called me back and managed to get me a fully comp policy, with great additionals, for around £1,800. Brad is the man. Its great to see a company like One Answer exists, who appreciate some people are trying to turn their lives around and are willing to go above and beyond to help people find/obtain a reasonably priced insurance policy, despite thier past motoring offences. Thanks so much to Brad and the One Answer team!. One Answer is the only answer.
trustpilot.com
Source: trustpilot.com
A gentleman named Ryan Mansell dealt with me. Absolutely fantastic customer service. Thank you Ryan. Highly recommended.
trustpilot.com
Source: trustpilot.com
Chris was very helpful and sorted out everything well
trustpilot.com
Source: trustpilot.com
Really easy to deal with and a pleasure to speak to some one that actually could help
trustpilot.com
Source: trustpilot.com
Not a pleasant task searching for insurance after a disqualification & I was definitely expecting sky high price points.

This wasn't the case, as much as I believe the company to be good. The real stand out force was Ryan Mansell !! He listened and understood to what i wanted to achieve then negotiated with their suppliers. Within 48 hours he had the price point I want to achieve within the boundaries laid out.

Highly Recommend you speak with Ryan, very knowledgeable, helpful, polite & professional !

Cheers Lad
trustpilot.com
Source: trustpilot.com
Its a good company. Thanks for everythig you did. Best regards. Your costmers. Antonio
thebestof.co.uk
Source: thebestof.co.uk

Reply from One Answer Insurance:
Hi Antonio E, Thank you very much for a 5* review. We really appreciate your kind words and look forward to assisting you with your insurance policies in the future. Kind Regards, One Answer Insurance
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Latest Reviews
Latest News & Updates

Vacancy for a Sales Advisor at One Answer Insurance
12/10/2021

A position at One Answer Insurance is now available and you can apply to join the team today with a competitive salary and other benefits. Read article
Accreditations
Best Business Winner 2014
Best Business Winner 2014
thebestof Awards
Business of the Year (In Category) 2018
Insurance