Lightning Fibre

4.9/5 based on 4110 reviews
Latest Reviews
Quick to install, engineers explained everything, gave options and tidied up after themselves. Sales team gave all information and made changing providers simple.
trustpilot.com
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Very good internet connection, stable and fast.
trustpilot.com
Source: trustpilot.com
Conor and Robwise Gamgee were efficient, friendly and knowledgeable. Can’t fault them!
trustpilot.com
Source: trustpilot.com
Very happy with the customer support I received today. My Internet went off last evening & I had fiddled around with the router & switched on & off with no result. I rang the helpline & they were BRILLIANT! Two guys, Ricky & Dom arrived mid- afternoon who instantly found the source of the problem; the outside wire was severed in a few places, it was close to the hedge so it could of been when it was trimmed, but foxes also cut through there & may of had a sneaky chew! The lightning fibre guys renewed the length of wire & moved the new wiring further away from the hedge. They checked & tested it all before departing. They wore shoe covers when inside the house & were very respectful, cheerful & polite. I am very happy with the swift resolution, thank you! 😊
trustpilot.com
Source: trustpilot.com
Lucas the engineer was very competent and helpful and I’m reassured that he fixed our ongoing issues.
trustpilot.com
Source: trustpilot.com
Quick and efficient install. Conor and Rob were very informative and explained everything fully.
trustpilot.com
Source: trustpilot.com
Fast and efficient install. Great internet speed both upload and download. Excellent customer service.
Would definitely recommend Lightning Fire all day long.
trustpilot.com
Source: trustpilot.com
Just great and very fast. Best in town
trustpilot.com
Source: trustpilot.com
Excellent service. High speed internet. Incredibly efficient and friendly installation by Conor and Rob, and also v friendly and helpful in the Eastbourne offices. So glad to get away from TalkTalk!!
trustpilot.com
Source: trustpilot.com
Installation team were courteous and efficient. The service is 'as described'. There is no average speed guessing. My speeds are 10% faster than advertised.
trustpilot.com
Source: trustpilot.com
So helpful and friendly. Kept me informed and communication is great. Was recommended to me by so many people and I can see why!
trustpilot.com
Source: trustpilot.com
convenient set up, fast internet, great impression from the start
trustpilot.com
Source: trustpilot.com
Turned up on time and installation installed without fault. Helpful workers, a credit to you.
trustpilot.com
Source: trustpilot.com
Dom and Ricky were amazing and helped set up my WiFi for my new shop. Really lovely and great service!!
trustpilot.com
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The installation guys were great, very polite and helpful.
Excellent job 👍
trustpilot.com
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Conor and rockin robin done a brilliant job with my install ,explained everything and was very polite.
trustpilot.com
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As soon as the guys arrived they were polite respectful and explained everything that was going to be done also whilst asking where we wanted the bits and pieces fitted. They also explained where everything was being placed and explained why they chose the spots they did. All throughout the fitting they where also explained how to use it in the best way possible. I would recommend your company to everyone
trustpilot.com
Source: trustpilot.com
Excellent from start to finish. Friendly helpful staff in sales, customer services, and installation. Fibre performing as advertised/expected.
trustpilot.com
Source: trustpilot.com
After a two year wait finally got my lightening fiber , two men was great was brilliant chatting to my daughter ,took shoes off didn’t leave much mess , got a good deal so glad i left talk talk how rude are they when a gave 30 days notice calls emails charging me another month as my 30 days went over my date of bill by a week 🤯 even tho they lied and charged me for a phone line not even got home phone , Ryan the salesman was brill and cully was great with my daughter who loves a chat also dan who give me some tips about the router and speeds
trustpilot.com
Source: trustpilot.com
Internet is great , customer service is great! I already recommend to few friends
trustpilot.com
Source: trustpilot.com
Great install completed last week by Conor and Robbo.
Super fast connection, speeds as advertised. Install was a bit tricky but all covered smoothly.
trustpilot.com
Source: trustpilot.com
Good sales team, everything explained in detail.
Engineer was very helpful and polite and fitted router to a better site than previously fitted. Very happy with experience 😃
trustpilot.com
Source: trustpilot.com
Broadband was installed in my property this afternoon by Conor and Rob in an expert manner. They were very personable, carried out the job quickly and efficiently, and left everything clean and tidy. No complaints at all.
trustpilot.com
Source: trustpilot.com
Ordered online, installed on the day of choice, speedy helpful installers. The speed is unreal, even on WiFi, 800 to 900mbps. Very stable, good reach WiFi . WiFi 6 tech for better connections. Also had a follow up call to check everything was good, so overall, an excellent service. Thoroughly recommend
trustpilot.com
Source: trustpilot.com
Great work, really happy with the installation, router and service. To think I put up with poor service for such a long time, not anymore, top marks lightning fiber. keep rasing the bar, I would definitely recommend. Thank you.
trustpilot.com
Source: trustpilot.com
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