Lightning Fibre

4.9/5 based on 3897 reviews
Latest Reviews
It’s very good and fast net i ever see thanks
trustpilot.com
Source: trustpilot.com
Very fast to install and a lot better than last Provider I give it 5 star rating
trustpilot.com
Source: trustpilot.com
From the first phone call I made inquiring about Lightning Fibre. Everyone was very friendly and helpful. The young man the installed the aquipment was very paitiant with me. And answered all the questions that I asked.
trustpilot.com
Source: trustpilot.com
My service was installed quickly and neatly by a very helpful team. All good, thank you,
trustpilot.com
Source: trustpilot.com
I have Been a bt customer for 30 years ,my contract ended and they wouldn't offer me a new deal on better terms than I was paying (£68) a month.so cancelled bt .
Signed up for the lightning fibre 900mb on Wednesday evening .
Thursday morning the engineers where outside sorting the external install.
Booked for the internal install on the Monday,2 guys turned up and completed the install in less than an hour and did a really neat job!
So far the connection has been rock solid ,not dropped once ( unlike bt)
Also because they supply a wifi 6 router it's faster to your mobile device
Very pleased so far,blistering fast speeds and nearly half the price of bt !
trustpilot.com
Source: trustpilot.com
Great customer service very happy with the advice and outcome was satisfactory. Also like that the calls are not diverted abroad. Well done.
trustpilot.com
Source: trustpilot.com
The installation was fast and efficient, customer service was also very helpful.
trustpilot.com
Source: trustpilot.com
Installation was good . Polite staff . Just not sure if you have notified my old supplier as I got charged from them again ?
trustpilot.com
Source: trustpilot.com
Customer service was really helpful, contacting us to check that we knew what to expect during our installation appointment - so polite and kind - and the two men who installed our fibre were also really polite and nice, and they did such a neat and tidy job! Works great too, can't fault Lightning Fibre or the team!
trustpilot.com
Source: trustpilot.com
Great service
trustpilot.com
Source: trustpilot.com
Georgia and Damian arrived on time, were very polite and friendly and did the job in double quick time. Would definitely recommend, especially with these fitters.
trustpilot.com
Source: trustpilot.com
Fast, polite crews at fitting. So far so good
trustpilot.com
Source: trustpilot.com
Easy to book ,installation easily done by 2 very nice gents
Can’t tell any great difference in performance from previous supplier but download speed much faster on speed checker and I’m paying £20 a month less and I’m future proofed
trustpilot.com
Source: trustpilot.com
Very professional and efficient.
trustpilot.com
Source: trustpilot.com
Easy to deal with, extremely professional. Best of ALL when you ring them you get to speak to a very friendly human being straight away! and they are UK based! WOW!
trustpilot.com
Source: trustpilot.com
Everything was so easy from start to finish 😊 staff were brilliant 🤩
trustpilot.com
Source: trustpilot.com
very helpful customer service staff, internet has been consistently fast as promised
trustpilot.com
Source: trustpilot.com
Friendly, tidy and professional
trustpilot.com
Source: trustpilot.com
Thank you Dom & Ricky, extremely polite and patient as I was late home. Explained everything clearly. Very happy with service 😊
trustpilot.com
Source: trustpilot.com
Clear instructions given at every step of the way. I am 85 and not a PC wiz but your staff guided me through every stage. Highly commendable
trustpilot.com
Source: trustpilot.com
Nice professional installers. Obviously experienced. Block paving on drive replaced brilliantly.
Only negative point was they didn’t advise me to use wireless password rather than WiFi password to connect devices. I had to ring customer service to find this out.
trustpilot.com
Source: trustpilot.com
Customer service is second to none, a real rarity these days….
trustpilot.com
Source: trustpilot.com
Excellent, quick installation today by Rob and Chelsea. Friendly and efficient and all work very neat. Would recommend.
trustpilot.com
Source: trustpilot.com
Had so many problem with plusnet fiber for months ,high packet loss ,switch to lightning fibre,and its been rock soild,great speeds ,price is alot cheaper for same 300mb,just great service all round A+
trustpilot.com
Source: trustpilot.com
Chelsea and Rob were great! Easy to have around, kept everything clean, very lovely people and made the whole experience enjoyable
trustpilot.com
Source: trustpilot.com
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