Lightning Fibre
Latest Reviews
Did the job on time, very neat and tidy system works well throughout the house, Extremely pleased
Source: trustpilot.com
Engineer arrived promptly and was very courteus.Internet speeds no where near as quick as advertised in leaflet and have dropped off since engineer did a test on day one. I check the Internet speed every day and in all honesty it's comparible with sky when was hoping for a upgrade. Going with lighting fibre I had to have a box fitted in lounge drilled through the outside wall along with router in front room, looks a little unsightly in all honesty. Broadband has been reliable so far which is a good thing.
Source: trustpilot.com
Excellent installation and fantastic customer service.
Source: trustpilot.com
Two, very courteous engineers, couldn’t have been more helpful. They asked me where I wanted the cables and system put, both inside and out, gave helpful advice and were very quick and efficient with the installation. I was really impressed. Brilliant ambassador’s for their company.
Source: trustpilot.com
The swap over from our previous provider was relatively straightforward. The engineers arrived at 8am sharp. They were polite, professional and knowledgeable. Thank you.
Source: trustpilot.com
Customer care was amazing, very polite men, speed of the internet is brilliant! Have never had speed like this with my previous supplier
Source: trustpilot.com
Painless experience from ordering to installation. Moved from BT who wanted to charge double Lightning Fibre for the same service.
Source: trustpilot.com
Connor and Rob came to fit our new fibre in and we were very pleased with the work they carried out, very polite and friendly. Couldn’t ask for better. Thank you for everything
Source: trustpilot.com
Eastbourne seems to be stuck in the old days with slow Internet speeds where I have moved recently, but then before my house move I stumbled on Lightning Fibre who offered a superfast fibre. I signed up, moved house and then at 8:00am next morning after my move they were here installing. The 2 engineers were amazing and had me up and running in no time at all, nothing was too much trouble.
Speeds are superb both up and downloads, highly recommended!
Speeds are superb both up and downloads, highly recommended!
Source: trustpilot.com
Dom and Ricky came to install our new internet and did a fantastic job amongst all the chaos of our renovations. Thank you so much.
Source: trustpilot.com
Arrived ahead of schedule, which for us was not a problem. The installation went smoothly and the engineer ensured that the system was working correctly and helped us with the logging in procedure.
Source: trustpilot.com
Just had my lightning fibre fitted. Very happy with the entire service from getting set up in the offices in Eastbourne to Conor and Rob who came out and fitted it. They Very neatly and efficiently installed it and I have V good internet speed throughout the flat. V happy. Thank you!
Source: trustpilot.com
It's now been 6 months since my install, there were no issues at the time, install went without a hitch (except for my neighbor not appreciating the noise from drilling through the wall on his day off), the guys were fast and clean and everything worked.
6 Months on and we have had absolutely no issues! Speed has never dropped below 950md (our package is 1gb) which is miles better than Sky who sold us 50mb but we only received 25mb... And it constantly dropped out for days at a time! and for 3 times the price!
Loads of my neighbors have now since the council allowed them to install (council owned buildings) and they have all had exactly the same experience! Couldn't recommend this company more.
6 Months on and we have had absolutely no issues! Speed has never dropped below 950md (our package is 1gb) which is miles better than Sky who sold us 50mb but we only received 25mb... And it constantly dropped out for days at a time! and for 3 times the price!
Loads of my neighbors have now since the council allowed them to install (council owned buildings) and they have all had exactly the same experience! Couldn't recommend this company more.
Source: trustpilot.com
Broadband installed quickly and efficiently in around an hour. Any "bits" were cleaned up and everything explained clearly to me by Conor and Rob who are a credit to Lightning Fibre. Customer service at its best. Would highly recommend
Source: trustpilot.com
No problem with service, many thanks
Source: trustpilot.com
Lightning Fibre where very helpful, and friendly with a professional team.
All questions and queries answered before installation.
The fitter was courteous and polite, and explained the fitting procedure before proceeding.
The internet speed I have now is a lot better than I had before, so thank you Lightning Fibre.
All questions and queries answered before installation.
The fitter was courteous and polite, and explained the fitting procedure before proceeding.
The internet speed I have now is a lot better than I had before, so thank you Lightning Fibre.
Source: trustpilot.com
Helpful and friendly installers, all works great
Source: trustpilot.com
Fast, efficient and quality service. So helpful and accommodating. Speeds are amazing 10x my previous supplier. Highly recommend
Source: trustpilot.com
Great service from deciding to join Lightning Fibre and the installation. Installers were great and very considerate
Source: trustpilot.com
Just transferred and all has gone so smoothly so far. Being able to talk to a human has been really helpful.
Source: trustpilot.com
Lightening fibre made moving so much easier. Was straight forward. They have always been polite hand helpful
Source: trustpilot.com
The two men who installed lightening fibre for us were very friendly and professional they left the house clean and tidy.
Good job
Good job
Source: trustpilot.com
I Have now been with Lightning Fibre for over 3 years. In that time the performance has been great, Upload and download speeds have always been as advertised.
Support, both phone and internet has been first class. The phone response is usually an immediate answer with no waiting and no infuriating music.
My last contract with Lightning ended in June this year and when I became out of contract my monthly charge did not change, no rip off increase like the other broadband suppliers. I recently signed up for a new contract and got the same deal that new customers were offered and there are no price rises every April.
Support, both phone and internet has been first class. The phone response is usually an immediate answer with no waiting and no infuriating music.
My last contract with Lightning ended in June this year and when I became out of contract my monthly charge did not change, no rip off increase like the other broadband suppliers. I recently signed up for a new contract and got the same deal that new customers were offered and there are no price rises every April.
Source: trustpilot.com
Great efficient service
Source: trustpilot.com
Totally happy with Lightning Fibre Full Fibre Broadband
Source: trustpilot.com
