Recommended on thebestof Eastbourne

In February 2025, Greg Howe said:

We did have a problem with our internet not working on the day it was installed ,we reported the problem and the engineers came back and sorted it the same day . Also was kept informed as to what was happening.

Source: trustpilot.com

In February 2025, Steve said:

All brilliant. Great fellas who came to set it up. Couldn't be happier. Fantastic price too.

Source: trustpilot.com

In February 2025, customer said:

Good service quality and staff

Source: trustpilot.com

In February 2025, Mr Jeffrey Wilding said:

excellent service from start to finish

Source: trustpilot.com

In February 2025, Jody said:

Lightning fibre ⚡ have been superb every step of the way . Fantastic service. The two engineers Connor & Billy were the best installers/ engineers I could wish for . Set up a new fibre line from the pole to the house . New location which suited the house better. They were the most professional and helpful engineers. They knew their job perfectly. Also very kind and considerate. Giving advice and also answering my questions. Billy and Connor thank you very much for making my installation as smooth as possible.

Also the broadband has been working fantastic and no issues so far.

I would 100% recommend lightning fibre ⚡ for home super fast broadband.

Thank you
Jody

broadband connection is: LFS016743

Source: trustpilot.com

In February 2025, Emily Rouse said:

Really quick to sort out my internet when I was moving house. Even when I kept changing the date. Staff were super friendly, and nothing was too much.

Source: trustpilot.com

In February 2025, Elizabeth said:

I was happy with the installation. The installers arrived on time, discussed where best to place the equipment and installed it well. They were friendly and polite, and the system installed works very well.

Source: trustpilot.com

In February 2025, Tim A said:

Excellent service. Quick and efficient installation. No delay from Openreach. And all within Eastbourne!

Source: trustpilot.com

In February 2025, Owain Fitzsimmons said:

The lightning fibre team got us up and running really quickly after we’d had a nightmare with Sky. The customer service is miles better than what we received with Sky and the connection is great so far.

Source: trustpilot.com

In February 2025, Lorna Suzanne Wilcox said:

Switch over was really easy! They gave me free broadband for a period of months to cover the cost of leaving BT which is brilliant. It's so lovely to be with a smaller, local company - the connection and customer service is already far far better than what I experienced with BT. Would 100% recommend

Source: trustpilot.com

In January 2025, Julie Chapman said:

We were kept informed about the installation process at each stage. On installation day, this went smoothly and again the engineer talked us through each stage and consulted with us with regard to the positioning of the cables. A very positive experience.

Source: trustpilot.com

In January 2025, William said:

The two nice guys who fitted, Dom and Ricky, were polite and professional, informing me every step of the way and checking where I would prefer the router etc. They even wore overboot protection on entering the house! I've given four rather than 5 stars because in these early days reception seems a tad glitchy

Source: trustpilot.com

In January 2025, Consumer said:

Engineer arrived on time. Very friendly and helpful. He helped me move some furniture to make room on the wall for the router. The end result was excellent.

Source: trustpilot.com

In January 2025, Mrs gabriele walsh said:

I am very pleased with my fiber broadband. On the morning of the installation the engineer discussed where best to place the router. I was up and running in no time. Good bye Sky

Source: trustpilot.com

In January 2025, David said:

Quick easy installation by friendly installers

Source: trustpilot.com

In January 2025, Richard said:

Friendly and helpful customer service! Efficient engineers had us up and running in no time at all with much faster broadband than we’ve ever had before! Excellent experience all round!

Source: trustpilot.com

In January 2025, and said:

Excellent service, on time, really brilliant at explaining everything in a way I could understand. Could not fault the team, Chelsea and Rob were fantastic

Source: trustpilot.com

In January 2025, Jason 'Eddie' Edwards said:

Luke was friendly, polite and professional, explained what he needed to do, I got out of his way and he got on with what he needed to do, excellent job

Source: trustpilot.com

In January 2025, MR MALCOLM J WOOD said:

Very professional service from start to finish

Source: trustpilot.com

In January 2025, Greg said:

Dom & Ricky, installed within a couple of hours.
All working fine.

Source: trustpilot.com

In January 2025, Mr Daniel Cheeseman said:

Great customer service, great communication, no hassle, great installers came.to our house very polite would recommend to anyone 5☆

Source: trustpilot.com

In January 2025, Gooner stu said:

Was quick & easy and the quality of broadband is great

Source: trustpilot.com

In January 2025, Mark. Easstbourne said:

Super impressed with this deal. 1Gb for £29 a month. So much cheaper than Sky broadband that I was with.

Source: trustpilot.com

In January 2025, Keith Blizard said:

Very pleased with our lightning fibre installation this morning. We are getting speeds faster than our Sky fibre at under half the price and no rises in the first two years. Luke who installed the new equipment was friendly, efficient and helpful.
Early days but from what I’ve experienced so far I would highly recommend Lightning Fibre.

Source: trustpilot.com

In January 2025, Janet Bett said:

The installation operatives were quick, professional and friendly. Explained everything in words that I could understand. It works perfectly

Source: trustpilot.com