Lightning Fibre
Latest Reviews
Just started contract with lightning. All seems good atm and getting 100mbps. Slight complication in setting up repeater but support response has been great.
Source: trustpilot.com
Excellent service from Sam at Lightning Fibre! One of the best sales people I have come across! Really looking forward to those high speeds and to finally be able to use a local internet provider.
Source: trustpilot.com
After a few teething problems initially I had Ashley and Matt come to install fibre to the property. After leaving the internet kept dropping but after a phone call to Ashley they came straight back round to try and rectify the problem. Within an hour the internet dropped again, called Ashley and he organised another engineer to come round even though it was later in the evening on a Friday and he was back home.
Today being Monday I had another couple of engineers come round and replace the router/modem, re blew the fibre from the cab and up to the property. I now have a stable connection and no further issues.
You always find out how good a company is when you have a problem, and have to say that they were quick to respond to the problems I was having which is the benefit of dealing with a local company. It was nice that Ashley went out of his way to text me on a Monday to make sure everything was back up and running, nice personal touch.
Today being Monday I had another couple of engineers come round and replace the router/modem, re blew the fibre from the cab and up to the property. I now have a stable connection and no further issues.
You always find out how good a company is when you have a problem, and have to say that they were quick to respond to the problems I was having which is the benefit of dealing with a local company. It was nice that Ashley went out of his way to text me on a Monday to make sure everything was back up and running, nice personal touch.
Source: trustpilot.com
Just want to say what excellent service I have received from Lightning Fibre. From the contact with the office to arrange getting set up, to the work of the guys doing the installation. They were polite, friendly and explained everything they were doing. They cleared up after themselves and put furniture back in place.
Source: trustpilot.com
Excellent support on a Sunday by Connor and Mark T
Source: trustpilot.com
Recently had an issue were kids had tampered with the cable connection to my house a short section was exposed but tacked neatly to a section of step. The LF team came out extremely quickly and cemented the cable in place so same issue cannot occur. Extremely good service thanks. 😊👍
Source: trustpilot.com
Fantastic Service From LF! Installation team were friendly and professional. They dug a trench to lay the fibre cables through the side of my garden. Within a few days it was back to normal and couldn't even tell it had been dug. The team set everything up to make sure it was running before they left which was really great. No phone calls after asking what to do!!!
All in all, very happy and AMAZING speeds!!! Thank you Lightning Fibre!
All in all, very happy and AMAZING speeds!!! Thank you Lightning Fibre!
Source: trustpilot.com
I wish every company was as professional and efficient as Lightning Fibre. Very impressed by their service.
Source: trustpilot.com
Installation was by Leon, Tony & Aaron, who were brilliant, very efficient and very quick and they left no mess and re-installed the block driveway exactly as it was. The lightning fibre is working brilliantly.
Source: trustpilot.com
WOW..
What impressive download and upload speeds(967.00MBPS). All fitted and working within 1.5Hours Very Pleasant and respectful Engineer Team and of course not to forget the Great Sales Staff (Conor) and the Fantastic Engineers, Lightning Fibre are my No.1
What impressive download and upload speeds(967.00MBPS). All fitted and working within 1.5Hours Very Pleasant and respectful Engineer Team and of course not to forget the Great Sales Staff (Conor) and the Fantastic Engineers, Lightning Fibre are my No.1
Source: trustpilot.com
Just had fibre installed, and all went smoothly without a glitch. Had everything explained to me and they showed me what they were going to do before installing, and then after installation. Very neat and tidy. Thanks to Aaron and Leon for some excellent work
Source: trustpilot.com
Amazing customer support. Good quality broadband service and product.
Source: trustpilot.com
The installation was carried out at the day and time arranged. Aaron and Leon were fast, efficient and left no mess. I was particularly happy that they took the time to set up my smart TV and iPad as well as the pc.
No problems at all after a week of usage. Many thanks.
No problems at all after a week of usage. Many thanks.
Source: trustpilot.com
I can’t sing Lightning Fibre’s praises more highly. Right from first contact they have been incredibly friendly, polite and helpful. Installation was quick and painless and any time you get in contact, you actually get to speak to a knowledgeable person who is
only too willing to help. No hesitation in giving 5 Stars. Bravo! 👍🏻
only too willing to help. No hesitation in giving 5 Stars. Bravo! 👍🏻
Source: trustpilot.com
Happy with service, quick and clean install, workmen were polite and helpful. No problems so far with internet.
Source: trustpilot.com
Brilliant service, great internet, great price, tgere is nothing to.complain about :) it is brilliant! Thank you Sam for a chat :)
Source: trustpilot.com
I have to be honest that I was a bit sceptical about changing my broadband to Lightning Fibre. Even though I was going to get 10X the speed I was already getting, I was happy with the company I was with. From the initial sell on the phone, which was brilliantly done from Sam, who answered all my questions, to the speed of the installation within 10 days, and the very efficient installation team of 3, the whole experience was totally great. Cannot recommend highly enough of this experience of a local company. Thanks again.
Source: trustpilot.com
Installers, Aaron and Leon turned up on the dot and were really professional and courteous. The whole change over installation took only an hour and a half and then we were ready to go.
So far (three days in) all is really good. 100% reliable!
The real acid test with any provider is how they deal with problems when they arise. But if installation and the first few days of usage are any thing to go by then happy days.
So far (three days in) all is really good. 100% reliable!
The real acid test with any provider is how they deal with problems when they arise. But if installation and the first few days of usage are any thing to go by then happy days.
Source: trustpilot.com
Just Wow!! Where an 84gb game would take me 4/5 hours to download. After my new connection went live a similar sized game was done in the time it took to drink a cup of tea. Next level!!
Source: trustpilot.com
Etienne and Matt installed lightening fibre in my home today and were punctual, polite and efficient
Nothing was too much trouble and they took the time to ensure that tv and computer were all working.
Thank you
Nothing was too much trouble and they took the time to ensure that tv and computer were all working.
Thank you
Source: trustpilot.com
The process from start to finish was great and easy. The installers did a great job with running the cable inside my property. Do not hesitate in getting this service.
Source: trustpilot.com
Had a problem with Disney+ through Lightning Fiber. Help was prompt and useful and I had it sorted in 20m.
Turned out to be Disney+ using stale IP geolocation data.
Turned out to be Disney+ using stale IP geolocation data.
Source: trustpilot.com
Great set up from start to finish
Jenni was very helpful with all processes and I'm very happy with the install and speed of my broadband
Jenni was very helpful with all processes and I'm very happy with the install and speed of my broadband
Source: trustpilot.com
The initial install was not succesul, but it got fixed within a week. Now the internet is fast and we did not have any issues.
Source: trustpilot.com
We upgraded to Lighting Fibre recently and are very glad we did. Everything from the initial sales call through to implementation was extremely smooth and efficient. The speeds we are getting now are far superior to our old provider and we are saving money as well compared to what we were paying before plus we have 6 months free as well as free installation. Can't fault the service at all.
Source: trustpilot.com
