DB Domestics
Latest Reviews
The 1st phone call for repair assessment was taken by a helpful team member . The repair visit was carried out in a professional manner . The order phone call was informative . And the delivery of item was carried out by helpful polite delivery duo
Thank you all
Thank you all
Source: trustpilot.com
Amazing service, delivered within 24 hours. Thanks so much
Source: trustpilot.com
Great Company, great products, helpful staff, speedy delivery - oh yeh, and great prices.
Source: trustpilot.com
Arrived on time.
Removed old appliance and fitted new one. No mess or water.
Friendly and professional.
Removed old appliance and fitted new one. No mess or water.
Friendly and professional.
Source: trustpilot.com
Every thing went ok. Sales and delivery. Fridge freezer working well.
Source: trustpilot.com
Drum would not turn on washing machine so called out DB Domestics for next day slot to diagnose fault and hopefully repair. Nice friendly helpful service from Scott who quickly diagnosed the fault and made the repair as well as giving some tips on preserving the life of the washer. Many thanks Scott and the superb customer service at DB Domestics.
Source: trustpilot.com
5 star rated customer service
Source: trustpilot.com
I have always had very good service and they employ very helpful members of staff. I recommend the company which has been in Eastbourne for many years
Source: trustpilot.com
Great service! Excellent advice in-store when choosing a washing machine. Fitters have just been and were efficient, fast and friendly. I shall continue to shop at DB Domestics.
Source: trustpilot.com
Responded quickly and efficiently to a major issue with my elderly Mum's very elderly fridge freezer which had decided to give up the ghost. Called them on Wednesday afternoon and all fitted on Friday morning, including thaking the old unit away. All in all superb customer service.
Source: trustpilot.com
Deliviered when they said they would. Polite and pleasant staff. Soreted out the old and new washing machine and had it up and running for us without a fuss. Lovely organisation and so helpful.
Source: trustpilot.com
Perfect service
Source: trustpilot.com
Service from Rob F - Fantastic!
Source: trustpilot.com
Absolutely brilliant service from a local company!
My Samsung washing machine was ordered on a Monday afternoon, and I was doing a pile of washing by Wednesday lunchtime. That's what I call service!
Very nice delivery man (Kevin), who connected everything up with no trouble, and tested the machine. Lovely, personal service. Well done, DB
Domestics!
My Samsung washing machine was ordered on a Monday afternoon, and I was doing a pile of washing by Wednesday lunchtime. That's what I call service!
Very nice delivery man (Kevin), who connected everything up with no trouble, and tested the machine. Lovely, personal service. Well done, DB
Domestics!
Source: trustpilot.com
Our tumble dryer stopped working over the bank hoilday weekend we popped in on the Saturday afternoon to buy a new one the staff are very helpful and we had our new tumble dryer Tuesday great service and great staff
Source: trustpilot.com
Excellent all round service from start to finish. We would not consider going anywhere else having used them consistently over the years.
Source: trustpilot.com
I needed a fridge to pick up on the day and this was the only shop which had a facility to do this. Very helpful staff and great service
Source: trustpilot.com
Excellent service. Even though i ordered the wrong
item initially, they soon put me right with no quibbles.
Would recommend 100%.
item initially, they soon put me right with no quibbles.
Would recommend 100%.
Source: trustpilot.com
Our washing machine stopped working and the fault code which appeared on its screen indicated it was ready for the scrap heap. However the engineer came and had a thorough look and opted to try a quick and cheap repair before condemning the machine. Within 24 hours the machine was working again and has been problem feee since. They could have easily just have told me to bin it and try to sell me a new one but they didn’t take advantage in that way. Great honesty which is very appreciated.
Source: checkatrade.com
They said they would get back to us on the Monday following the visit on the Saturday. I chased this Tues AM as didn't hear anything Monday, was told I would hear later that day. Had to chase again Wednesday as still no one called. The lady I spoke to Weds apologised profusely and got back to me within the hour with the quote. The quote to repair was only £20 less than buying a brand new machine so we opted for that instead of repair. So no work was carried out. Were quick to arrange initial visit but I was a bit disappointed with the lack of communication after that.
Source: checkatrade.com
DB’s engineer Rob texted me to let me know when he would be arriving and was right on time. He quickly assessed what the problem was, explained every step to me during his visit and was finished in about 40 minutes maximum. He cleaned up on complete and left everything neat and tidy. I would definitely use them again and will recommend them to anyone who needs appliance repairs.
Source: checkatrade.com
Advised of cost of repair and said could leave as was not a safety hazard, giving us an informed choice. Also discussed replacement when the time comes for new cooker but no sales pressure.
Source: checkatrade.com
Service engineer turned up promptly at the beginning of the allocated time slot. He checked the machine and advised on potential problem and replacement part required. He passed information on to main office to enable a quote for repair to be provided.
Source: checkatrade.com
Prompt delivery. And helpfully resolved a further problem. Well explained, and resolved
Washing
Washing
Source: checkatrade.com
Great service as always as good value for money
Source: checkatrade.com
