The Burlington Hotel
Latest Reviews
Lovely time
Room was cheap for one night , only basic but comfortable , staff very helpful got there early park in hotel car park tickets £6.00 for all day until 3 pm next day which was great as we got there early and left late next day but checked out 10.00 am just cross roads to beach town centre very close , weather was lovely so stay was great 😊
Nothing really
Source: booking.com
The staff were excellent couldn't do enough for us nothing really
Source: booking.com
It was friendly and good value
Source: booking.com
comfortable and welcoming.
Breakfasts v g. Staff always helpful especially at reception re ordering a taxi and indicating places on the local map.
shower could have been a little larger.
Source: booking.com
Condition of room and hotel
On top of the beach , bar in the hotel which we used both nights , breakfast was really nice also was hot and you help yourself , bed was comfy , staff were friendly
Bathroom had thick dirt and dust on top of the skirting all the way round , remote control was filty dirty , bedroom was really hot only a fan which didn't cool the room down , no extractor fan in the bathroom , window was dirty , carpet was full of stains and paint peeling off the wood work walls were stained , settees in communal area were all ripped , shelf in the bathroom was unusable as very small and toiletry fell off
Source: booking.com
Lovely old building and nice position
Nice position and some of the hotel has been done up
Room was very hot
Source: booking.com
The Burlington is a decent hotel with good facilities, opposite the beach and close to the town cent
Facilities were comfortable. Meals were fine. Staff helpful. Lifts to all floors.
Our visit went well. No problems.
Source: booking.com
Great location but hotel needs refreshing.
Good location
Very tired looking, our bathroom certainly needed some TLC, shower area black mould and generally scruffy looking.
Source: booking.com
Pretty good but room needs redecorating
Paintwork on the window frames very poor.
Windows filthy and need cleaning.
Windows filthy and need cleaning.
Source: booking.com
The reception staff were very good and friendly, the room was very comfortable.
The house keeping in our superior room was very poor. The bed was never made properly, the sink.in the bathroom wasn't cleaned ,only ever had half of the refreshments.
The towel rail in the bathroom was broken. There wasn't a hair dryer there when we arrived.
The towel rail in the bathroom was broken. There wasn't a hair dryer there when we arrived.
Source: booking.com
Rooms need refurbishment
Source: google.com
When you walk into the hotel you 8magine it’s going to be a lovely stay. Unfortunately that is not the case. The hotel needs a thorough overhaul. We found the decor needed refurbishing. The lifts were antiquated. The staff
are very friendly, nothing is too much for them. Breakfast was a big disappointment. No fried eggs and the scrambled, because left under a light it was like rubber. I believe the orange juice was concentrated. If you did not have dinner on your stay you could use the restaurant. For a 3 course it was £22.00 which I found a bit steep for the choices. Typical choices: 2 quarter size breadcrumbed Camberbet with cranberry jam. (Teaspoon size) fish and chips(not sure what fish) chips tasted baked. Cherry pie. The pastry was awful and skimped on custard. Rooms are big but need decorating and so do the bathrooms. Beds are hard. No air conditioning just a fan. They do have entertainment and it sounded good. A lot of tribute bands. Don’t think will be going back. This hotel is no relation to the Burlington in Worthing.
are very friendly, nothing is too much for them. Breakfast was a big disappointment. No fried eggs and the scrambled, because left under a light it was like rubber. I believe the orange juice was concentrated. If you did not have dinner on your stay you could use the restaurant. For a 3 course it was £22.00 which I found a bit steep for the choices. Typical choices: 2 quarter size breadcrumbed Camberbet with cranberry jam. (Teaspoon size) fish and chips(not sure what fish) chips tasted baked. Cherry pie. The pastry was awful and skimped on custard. Rooms are big but need decorating and so do the bathrooms. Beds are hard. No air conditioning just a fan. They do have entertainment and it sounded good. A lot of tribute bands. Don’t think will be going back. This hotel is no relation to the Burlington in Worthing.
Source: tripadvisor.co.uk
Large Victorian hotel, I booked a superior room and the furniture and bathroom fitting were smart and fairly new.
There is a problem with maintaining such a large old hotel and bathroom was full of cobwebs, bedroom walls were scuffed and window frames were in poor condition.
The buffet breakfast is good quality and staff are friendly. It is a short walk to all facilities and attractions.
There is a problem with maintaining such a large old hotel and bathroom was full of cobwebs, bedroom walls were scuffed and window frames were in poor condition.
The buffet breakfast is good quality and staff are friendly. It is a short walk to all facilities and attractions.
Source: expedia.co.uk
Location and value for money
Unable to charge things to my room
Source: booking.com
Average
Breakfast was lovely staff were perfect location was great
Run down mould in bathroom not very clean very outdated broken hairdryer bed uncomfortable
Source: booking.com
Clean
Nothing
Source: booking.com
Great location
Seafront location. Staff were lovely too
Creaky floors - not sure how you solve that in a very old hotel!
Source: booking.com
Reasonably priced. Dated. Good location
Lovely position.
Very dated
Source: booking.com
Enjoyed my stay at the Burlington
Staff were very welcoming, helpful and friendly. Single room was a good size. I enjoyed the breakfast buffet
Bed wasn't very comfortable, room was too warm but had a fan
Source: booking.com
Great location, staff very welcoming and cheerful
Room was a bit tired. A bit dusty. Carpet edges needed hoovering. Bed was sunken on one side which was mentioned on check out so should be rectified. Overall though good value for money
Source: booking.com
Quaint seafront stay ruined by poor communication
The location was on the seafront; the room was exactly as described "cosy double"; there were 2 armchairs; the windows could be fully opened; and there were 2 additional pillows in the closet.
The bathroom was too snug for a plus sized guest; the curtains were smaller than the windows; when we called reception [from the room] there was no answer; we had to fetch a do-not-disturb sign from reception; the fire alarm went off around 8am - reception said "someone sprayed something" - the fire alarm may be too sensitive; Housekeeping knocked and let themselves in at 11am, although we had late check-out until 1pm; Housekeeping again knocked at 12pm. We booked this hotel 12-months in advance, and immediately requested (1) late check out and (2) blue badge parking. We were given very detailed directions to the hotel car park, but not told there was a £6 daily charge. We found out when we asked reception if we needed to register the car plate.
Source: booking.com
The hotel is about a 15 minute walk from Eastbourne Station through the town and left at the end onto Grand Parade. As such it has a prime location near the beach and pier plus it is close to the shops. Externally the hotel is a little disappointing and like other hotels in Eastbourne it has obviously seen better days. The two lifts are quite small for such a large hotel. I had asked for a room away from lifts/stairs and found my room right at the end of the corridor overlooking Terminus Road where roadworks are ongoing. These started before 0730 and it would have been annoying if my stay had been longer. Clearly this is not the fault of the hotel and few people want to visit Eastbourne and stay in their room. The room itself had functional furniture and fittings but no USB port. The en suite had a good shower fitted over the bath. The windows were old style sash type and needed a clean. There is a large dining room for breakfast which overlooks the pier. Various hot and cold items were available but no poached eggs cooked to order - only scrambled eggs. There is a bar at the hotel and entertainment some evenings. The staff I met were pleasant and tried to be helpful.
Source: expedia.co.uk
The food provided at meal times
The lack of pure water for drinking.
There was no indication as to whether the water was drinkable and not stored in tanks for use.
There was no indication as to whether the water was drinkable and not stored in tanks for use.
Source: booking.com
Situated near the pier and town centre
Nothing
Source: booking.com
Overall stay was a good experience
Great location to access the Pier, Bandstand and main shopping area
Tired carpeting , furnishings and overall building in desperate need of a quality refurbishment
Source: booking.com
