Burlington Hotel

4/5 based on 2395 reviews
Latest Reviews
We took a friend on the 'Turkey and Tinsel' four day break. Our friend has problems so it was important for us to be close to him. Unfortunately they did not give us next door rooms, but they were fairly close. The rooms were very pleasant and clean and comfortable. The meals were pleasant enough, although not fine dining, but for the price it was good value. He enjoyed the entertainment and every effort seemed to be made to create a pleasant atmosphere. No real complaints, except for the weather, and we could not blame the hotel for that. I would recommend this hotel, particularly for a themed break.
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Had a very good time. Beautifully decorated public rooms and a good bedroom. Food quite good and had a free afternoon tea one afternoon and wine one evening. Also managed to get in the car park but had to pay for it.
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We travelled to the Burlington hotel with SHEARINGS ON A 5 DAY HOLIDAY.We found the hotel to be a great base for our break. The staff are friendly food great and the entertainment superb. a great hotel to stay in.
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Enjoyed a pleasant few days at the Burlington organised by Shearings Holidays. Agood sized room with a great view of the promenade and pier perhaps the windows would benefit from some repair as the wind was quite noisy. The hotel was nicely decorated for Christmas, and the entertainment was generally quite good; Mark was great entertainment, just a pity he was only there 2 of the evenings. The food was o.k could have been hotter at some meals. the only down was the 'afternoon Tea' which was a cup of tea and a mince pie - not what we expected. The coach ride was quite long, but not unpleasant.
overall a pleasant holiday
tripadvisor.co.uk
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Just returned from a fabulous week at the Burlington, Eastbourne. First experience on a Shearings Turkey and Tinsel, not sure what to expect but we weren't disappointed.
The hotel was beautifully decorated up for Christmas, very tastefull and nice. The room was only a basic room (no upgrade) but it was spacious, clean, had matching decor and had been recently refurbished (228) , perfectly adequate for anyone. The meals were good although we were a little disappointed to be seated in the annex so felt apart from the rest of our group.
Our driver, Tony 2 Teds was excellent , knowledgable and funny.
The hotel staff were friendly and cheerful. The entertainer/compare , Mark Snow, is a real asset to the hotel. We thoroughly enjoyed our evenings with him, the best hotel entertainment we have had for a long time.
I would certainly recommend this hotel and holiday.
tripadvisor.co.uk
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Another lovely weekend away at the Burlington, we had a spacious and spotlessly clean room on the corner with views of both the High Street and seafront. The Christmas decorations were tasteful and very pretty, the Christmas theme of the weekend was very well done & not at all "in your face". The food, the service, the staff and the entertainment were all first class. The inside temperature was a bit overwhelming one night but was soon rectified when guests asked for this to be adjusted. The only disappointment was seeing that some fellow guests found it necessary to "reserve" a table in the ballroom by leaving drinks with a note "not to touch" while they were having dinner. Must be the Burlington equivalent of towels on sunbeds!. All in all a great weekend and excellent value.
tripadvisor.co.uk
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I've not long returned from a Shearing's w/end to Eastbourne, staying at the Burlington Hotel. When we pulled up outside, I have to say I was pleasantly surprised, it makes a great statement, it's a very large, good looking building. You are not disappointed when you enter the doors, the interior décor is great too but now to the rooms, I was in room 125, on the first floor, the room was tastefully furnished with an en-suite bathroom with shower. The food was excellent and the staff couldn't do enough to be of assistance, it'd be a no brainer to say I would be more than happy to re-acquaint myself with this hotel again, another Shearing's winner......
tripadvisor.co.uk
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Very large and spacious hotel, clean and bright. The Christmas decorations were lovely and really added to the festive feeling. The rooms were modern and bathroom facilities were excellent. The restaurant service was good with a wide variety of food which was always hot, more so the evening meal. The evening entertainment was very good , and Mark the compere was brilliant, only wish the music was not totally reliant on over 70's ballroom dancers. The daily trips were good, pity we did not get to see Hastings. Overall the holiday was very good.
tripadvisor.co.uk
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Recently returned from our stay at this hotel, the staff were very helpful and the room was clean and the only down side was that there was no shower gel or shampoo in the bathroom, other than that the food was good and the service was a little slow at times, overall a very nice hotel, would go back again if going back to Eastbourne
tripadvisor.co.uk
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I am glad i booked this through Late rooms . I would not want to pay the £110.00 it would have been . We were in a double room that needed updating , wallpaper coming off the walls.
The good thing about the hotel was its breakfast and the staff.
tripadvisor.co.uk
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Just returned from a relaxing 4 night break at the Burlington. Although this was our first stay at a Bay Hotel we had previously stayed at a Coast & Country Hotel which is part of this same group so knew what to expect. We arrived early afternoon and was quickly checked in and made our way to the room – we didn’t go for any upgrades but the room was as expected, a good size, clean and well presented. Yes it was a bit dated especially the bathroom however we didn’t mind as it was fit for the purpose. The room was cleaned daily with fresh towels etc so no problems on this front. We went half board and went down for our first meal. What is good is the allocation of tables so you had the same one for the duration of your stay. Our table was initially at the far end however a member of staff noticed my wife’s mobility issues and quickly moved us to a table by the entrance – well done Moses.

We initial thought that the meal time timings were restrictive, for example 6.30pm to 7.45pm however it was such a slick routine it worked well. The menu changed daily including a chef special and they were always something on the menu that we both wanted. A special thank you to our waiter Daniel who was continually running around serving and did an excellent job. During our stay the hotel had a Christmas and New Year theme which worked well especially for the older guests. The hotel had evening entertainment which we didn’t take part in however I know that the other residents enjoyed.

A short and relaxing break which served our purposes. Well Done.
tripadvisor.co.uk
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Me and my partner love this hotel , could be better placed near the shops , overlooking the sea , great staff good food , what more could anyone want went with shearings holidays and enjoyed the trips out .
tripadvisor.co.uk
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We had an enjoyable stay at this hotel. The staff are very friendly and helpful and the hotel is well placed for public transport to get you to either Brighton or Hastings using you bus pass from a bus stop right outside the hotel.

The food is of reasonable quality for the price and the entertainment is again reasonable.
tripadvisor.co.uk
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I have just spent a Turkey and Tinsel Weekend break through Shearings at The Burlington Hotel in Eastbourne, The Hotel is very well situated on the Royal Parade nearly opposite the Pier. The staff at The Burlington are very profesional and effeciant and the food and service in the Restaurant is first class. The only down side I experineced in this Hotel was the drabness of the single room that I stayed in although I got the holiday at a last minute bargain but if I had not I would have had to complain about the condition of the room. This seems to be quite common in single rooms in Hotels which really is not very acceptable especially when single room suppliments are charged also I found that the telephone in my room only worked occasionly and also the window would not open the televisions are a little dated but thats not important to me has I dont watch that much television anyway, But all in all this Hotel isd still worth returning back to has this was my third visit
tripadvisor.co.uk
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We booked this shearings holiday and we got a brilliant deal .
We had a lovely twin room spotlessly clean .Plenty of tea/coffee/sugar etc.We always ask for a quiet room away from the lift and twin room with a bath.The hotels usually manage to arrange this .We went down to dinner and as usual menu the same as every Bay Hotel but its the chefs that make the difference .Our waitress was efficient and always asking if everything ok.We went into the entertainment room and loved Mark what a lovely man.Quiz Bingo singers comedians really good.Drink prices the usual.we and our friends thought this was one ,if not the best Shearings Hotel weve been too.We will be going back again and would recommend this break to everyone. definatelyf
tripadvisor.co.uk
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We stayed at this lovely hotel for 5 days arranged by Shearings. From start to finish you could not fault this hotel, we upgraded to a Premier room, it had just been refurbished, we were greeted by a large 4 poster bed, a bowl of fruit, chocolate, bottled water and every beverage you could think of, We stayed in room 218 which had a front and side sea views, it was spotlessly clean, towels were changed every day and the room cleaned. The meals were great, our lovely waitress Milania who was from Maderia was so helpful and nothing was too much trouble for her. Entertainment every night and Mark Snow was a joy. The only critism was the Wifi it was very poor, but that is all. There were 5 in our party and we were all so pleased with everything. Well done The Burlington Hotel.
tripadvisor.co.uk
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We have just returned from Tinsel and Turkey in October at the Burlington Hotel Eastbourne. We drove this time as we only live a couple of hours away. Arriving mid afternoon, the room was ready and waiting. We booked an upgrade to a sea view and we were not disappointed. Car parking was booked, as we did not know if there was any local parking. This was behind the hotel, however there was plenty of local parking at a price! Room and room service (ie cleaning) was good. food of a good standard, hot, plenty of choice and plentiful. Serving staff in restaurant worth at least 4 stars! Timi was our waitress for the week, could not fault her. This was the first week of the Tinsel and Turkey season this year and they got it right. The entertainer (sure his name was Mark) if not, you could not miss him, had to be at least 6ft 3 and 20 stone and really funny!
Bar was good and priced ok. Bar staff always smiling. So overall well done to everyone. A great break at an even greater price. We'll be going again soon.
tripadvisor.co.uk
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Just returned from 4 day break with Shearings staying at burlington Eastbourne.

Didn't get off to a good start with driver going sick, replacement driver found then a very long tiring journey to Eastbourne, but quick check in, no time to change and down for dinner, not good start as would have preferred to shower and change.

Room was ok, refurbished, comy and clean, not good view but we didn't pay for sea view, so what we expected. But oh so very warm, in fact whole hotel was and with no heating on, don't know why that was though, wouldn't mind it at home would save fortune on gas bills.

Meals on the whole very good for the price of break not 5 star but didn't expect it but, hot, varied and well presented for both breakfast And dinner, but staff rushed off their feet. We had a very nice helpful efficient waitress.

Disappointed with first trip out just miserly one half hours to a village, but we had a relief driver, again very nice informative but would have preferred to see the scheduled beachy head on first day and had longer on our second full day which was to Brighton, instead time in Brighton cut short to go to beachy head. Which was shame.

We got a different driver for return trip home, he was again very nice and good driver. But too long a day travelling.

Entertainment was very good, Mark Snow worked his socks off making sure everyone had good time, he put on extra quizzes when it rained hard on wed afternoon, it was turkey and tinsel break first one I've been too, was very odd to see Xmas decs up and tree adorned, odder to have Christmas Eve, Xmas day, and New Year's Eve themed dinners and entertainment, but we got on with the festivities. And joined in the theme. Thank you Mark.

The guest artists were all very good, the first one on tue (aka Xmas Eve) was very good but his act spoiled by very rude lady sat right at front of stage who spent whole time on her phone and sat with her bare feet on a chair, I felt for the singer/comedian, who did seemed to be put off by her and I can't blame him I'm sure he cut his appearance short. If you don't want to watch entertainment sit at back of the room and keep your shoes on!

2nd night the artist cancelled as she was sick, we got a superb young man by the name of Tom Fitzgerald who crooned his way through his spot. Excellent.

Final night (New Years Eve) was mark snows day off and evening entertainment was provided by an excellent All round man by the name of Ray Cambell complete with a rendition of auld Lang syne at 11pm and a release of balloons. He did full two half hours without a break.

Now to the bar, we have been on Shearings before and know drink prices to be expensive but on this occasion we were even more shocked I went to bar to get diet lemonade the lady said it came in bottle, I said ok, she produced a very very small 160ml bottle because it was so small I asked for two it cos me a staggering £4.40. Which I believe is extautuinous I have posted a copy of the said very small bottles so beware if you want a lemonade.

All in all a very clean hotel with nice staff and decent food for price. But don't buy a soft drink!
tripadvisor.co.uk
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I am not very mobile as I am recovering from a broken back. I have to use a three wheeled trolley. The staff and guests were superb ! They knew when I needed help or I wanted to be independent. The driver Peter was so kind,considerate and very helpful .The food and acommodation were faultless. I would recommend the hotel wholeheartily ! Thanks to all !!
tripadvisor.co.uk
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Just read the comment on the food at the Burlington, well ! we are all amazed, we thought the food was excellent, and we all commented on how hot it was, all staff were excellent, Mark Snow , brilliant entertainer, Yes, some of the rooms do need an update, but then, for not much more, an upgrade would help those who are not happy,
For £99 3 nights , amazing value, just to mention, I was talking to a Gent in the shopping area, he told me , he had been paying £25 a night, just for a bed, look what you get for the other £24, great food, great entertainment, and for some, the coach there and back, amazing value,
We will certainly be going back, well done all at the Burlington, and thank you,
tripadvisor.co.uk
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We have visited here before and so it says a lot that we return! The staff are, it seems without exception, helpful and friendly. I know some of the rooms can be a little tired, but we were lucky enough to have an updated one with a wonderful sea view (thank you, Burlington reception!). The entertainment was very good (especially Mark Snow, who bends over backwards to ensure everyone is happy and it is clear that he loves his job!). As before, we enjoyed our stay immensely. The only non-positive comment I would make is that the breakfast was fine, but the evening meals were very disappointing, both in content and temperature. Certainly they are not up to the standard we have enjoyed at the Burlington in the past. Having said that, these breaks are extremely good value and you can't have everything, but, if they can try to improve the dinners, that would be greatly appreciated. One or two of my choices were inedible and we decided to eat out one evening as a result. Overall though, as I said, a very good hotel, with lovely staff. We will be back!
tripadvisor.co.uk
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It's Shearings so I would expect nothing less. Imposing building on the seafront. Room was at the rear of the building but we can't all have a sea view can we?

Room was comfortable, clean and tidy. Bathroom was clean with a bath and a shower. Staff were pleasant and helpful. Limited choice of food in the evening but would expect nothing else when dealing with some many people. However, food was tasty and plentiful.

Only downside was the old TV in the bedroom. Need upgrading. Don't need a big TV but does need to be updated - perhaps a small flat screen with built in Freeview
tripadvisor.co.uk
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We stayed here on 4 night package last week. Our room was dingy but clean and comfortable. I would definitely recommend a room upgrade. The food was excellent and good choices, plus the entertainment was most enjoyable - top marks to Mark Snow, the compere etc... The lifts were small and claustrophobic so would suggest a lower floor.

Our only real gripe was when the fire alarm went off one night just after we had got to sleep, and we had to clamber down the old fire escape. We felt a member of staff should have been organising the guests into muster stations but we did not see anyone and after a while we trailed back inside, not knowing what had caused this - if it was a false alarm or something else. Hence I found it hard to get back to sleep , thinking it might go off again.

It would have been appreciated if a notice could have been posted the next day to put peoples minds at rest as to what had happened.

In spite of this we did enjoy our break, thank you.
tripadvisor.co.uk
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Stayed at hotel with friend as part of walking weekend. Good availability of single rooms. The Shearings half board package is good value especially as very little is added to cost if staying Sunday night. The hotel is in reasonable order especially as it is usually nearly full and so is well used. Evidence of recent refurbishment of corridors and common areas. Some rooms a little drafty and windows in need of double glazing. Restaurant staff are friendly and helpful and a table number is allocated when checking in. Meal times are flexible but dinner finishes at 8 pm. The three coarse half board menu offers reasonable choices with supplements for some additional options. Luggage room available for early check in or late check out and staff very helpful. Upgrades for rooms with a view or superior rooms are available at this hotel.
tripadvisor.co.uk
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This is the second time at this three star hotel but some six years apart and the change is wonderful everything is clean and bright the staff are friendly and hard working we had waitress called Marriann she was Hungarian and wanted to help no matter what you asked, Are room was spotless 435 top floor , This hotel is on the front overlooking the pier a little traffic noise but not a nuisance you may find better but not at the price I will use this hotel again
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A new bar menu and a Sunday lunch at the Burlington Hotel
13/04/2022

Time to try something new from the Burlington Hotel bar menu. A great place to eat on Eastbourne seafront. Read article