The Burlington Hotel
Latest Reviews
It was OK for the price
Breakfast was good and efficient. View was a bit rubbishy. Room needs attention in the ensuite round the edges of the bath and wash basin You neede to bang the fentrance door as the lock was difficult to shut. With building work next door a lot could have been done make access clearer. It would have been hellpful to have been told you had to go the wrong way along an one way street to get to a poorl indicated car park. I did not like the idea that you pay for the car park withut any assurance that there would be space to park
Arrangements during road works and rundown car park
Source: booking.com
Wonderful location with sea views.
Stunning to look at, very large room, great sea view, extremely helpful and friendly staff.
Source: booking.com
Staff were all very kind and understanding of my son's autism and made our stay extremely pleasant and enjoyable.
Source: expedia.co.uk
We did not have breakfast at the hotel. It was good to find one that offered just the stay. We invited friends for lunch and the service was, friendly, efficient and more than excellent, and we could all sit and view the sea at the same time. We were out all day on both days attending an event, so it did not matter that the view was the fire escape. The beds were comfortable and clean and you provided an extra blanket. The staff at reception were extremely kind and helpful and it was a pleasure to meet them. If we could have reserved a parking spot (disability!) that would have been good but we found somewhere, since it was not the height of the season.
Source: expedia.co.uk
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Source: expedia.co.uk
Lovely to be back in Eastbourne after many years’ absence.
Friendly, helpful staff. Excellent lift. Comfortable room.
Maybe in need of a refurb, but I believe a major overhaul is planned.
Source: booking.com
Pleasantly surprised, would rebook
First time staying, I mainly booked as the hotel is dog friendly. Was really pleased with the service, location, breakfast and overall cost. Reception were nice and always helpful, held our bags in a secure locked room after checking out so we could explore easier before getting the train home.
Room was spacious and clean, although dated, we had no major issues as we were out most of the days. My only complaint would be to do with the bathroom which was in need of a refresh, like the sink and sealant cracking. Also the blind needs replacing, the bathroom window was directly next to the shower head/bath and the blind looked like it had been cut about halfway so you could see right in/out. The window looked to lead to a fire escape so saw no passersby but if I was staying longer or had children/vulnerable family staying i'd have raised the issue in person rather than make do.
Source: booking.com
Pleasant night away
Location is excellent, on the front with a view of the pier
Some areas of the hotel would benefit from an upgrade
Source: booking.com
Great
It was our second time in this hotel. Its value for the price, good location .The staff was friendly quick check in and check out. I will visit again in future.
The room was clean and.comfortable but the bathroom was with mould and not clean properly.in general everything was good.
Source: booking.com
Enjoyable, central for visiting the area but wouldn’t stay there again.
The location was brilliant . Breakfast was brilliant. Room was large.
Needed an update. Bathroom basin had odd taps, sealant around the basin didn’t look nice, bathroom
door didn’t shut properly and bedroom carpet very stained.
door didn’t shut properly and bedroom carpet very stained.
Source: booking.com
Breakfast was good
It was very hot in the room
Source: booking.com
Lovely view, excellent food in a historic hotel
The hotel is about 170 years old some of it feels original but that’s the beauty of the building.
The staff were excellent, we had both dinner s 3 course meal and breakfast both were excellent with lots of choices available. We had a lovely sea view with the pier The windows at the front need replacement but there is a refurbishment due in 2026
The staff were excellent, we had both dinner s 3 course meal and breakfast both were excellent with lots of choices available. We had a lovely sea view with the pier The windows at the front need replacement but there is a refurbishment due in 2026
Source: booking.com
Good value ⁹
Location
Staff,but see below
Excellent bar service ⁹ Public toilet needs updating and extending.
Please tell the young waiter to stop constantly saying 'my love ' when addressing women. Patronising, uncalled for and unprofessional.
Bar food cheese sandwich 🥪 v.poor!
Staff,but see below
Excellent bar service ⁹ Public toilet needs updating and extending.
Please tell the young waiter to stop constantly saying 'my love ' when addressing women. Patronising, uncalled for and unprofessional.
Bar food cheese sandwich 🥪 v.poor!
Source: booking.com
Good Hotel right by the Pier.
Friendly staff, comfortable rooms. Bar prices reasonable, breakfast and dinner very good.
Would definitely recommend. Nothing.
Would definitely recommend. Nothing.
Source: booking.com
Ok hotel is old and could do with a refurb.
Good breakfast lovely location
Bedroom was tired and the one my friend had was worse cracked sink in bathroom and not very clean.
Source: booking.com
visit family good to catch up go out for meal
breakfast excellent. room comfortable view excellent
weather
Source: booking.com
The Burlington
The location
The widows were dirty, we couldn't see the sea view which we'd paid extra for.
Cups dirty in room
The room was far too hot and we complained to no joy.
Eventually our 74year old family member had to climb on a chair to switch a switch off which was around 7ft high
Cups dirty in room
The room was far too hot and we complained to no joy.
Eventually our 74year old family member had to climb on a chair to switch a switch off which was around 7ft high
Source: booking.com
comfortable stay with english breakfast, just what was required for our one night stay.
Source: expedia.co.uk
Yes
Source: expedia.co.uk
See you again soon
The staff always cater really well for me, including for my food allergies
Nothing
Source: booking.com
Nice large room - very well kept. Very helpful and friendly staff.
Everything worked as it should do - easy access to the town, beach etc.
On site bar with evening entertainment. Car parking - we paid £6 to stay in their car park but it was always full.
Had to park on street behind the hotel. As we had a Blue badge it was okay but saw a number of cars with parking tickets on.
Everything worked as it should do - easy access to the town, beach etc.
On site bar with evening entertainment. Car parking - we paid £6 to stay in their car park but it was always full.
Had to park on street behind the hotel. As we had a Blue badge it was okay but saw a number of cars with parking tickets on.
Source: booking.com
We had a nice large room - very well kept. Very helpful and friendly staff.
Everything worked as it should do - easy access to the town, beach etc.
Hotel bar was great & the place looked clean & tidy albeit a little worn out.
The main issue we had was car parking - we paid £6 to stay in their car park but it was always full.
Had to park on street behind the hotel. As we had a Blue badge it was okay but saw a number of cars with parking tickets on.
Everything worked as it should do - easy access to the town, beach etc.
Hotel bar was great & the place looked clean & tidy albeit a little worn out.
The main issue we had was car parking - we paid £6 to stay in their car park but it was always full.
Had to park on street behind the hotel. As we had a Blue badge it was okay but saw a number of cars with parking tickets on.
Source: tripadvisor.co.uk
Room cleanliness needed improvement, mould, dust, old hairs, stains on carpet. Staff on reception were great, knowledgeable and very friendly. We did not have breakfast or drink in the bar
Source: expedia.co.uk
Nice staff and decent breakfast, but definitely a hotel in need of an overhaul…
Source: expedia.co.uk
I had a sea view, the staff are so friendly and welcoming.
Source: booking.com
