If you book a 3 or 4 night deal with Shearings this place is great value.
Often under £100/person for 3 nights half board.
Stayed here 5 years ago & although not Ritz class it has improved especially my bathroom which was awful before but now small but quite acceptable.
Food is not the best although the staff really try their best to please.
Excellent location on the sea front

If any of you have read my review of the Beresford Hotel Newquay you will know that at 9th April I was a virgin!!
This was my second venture with Shearings and it was equally as enjoyable as the first.
I was a bit worried when I was dispatched to room 101 (could not get Frank Skinner out of my head) but was pleasantly surprised to find I had been allocated a double room well appointed and obviously recently refurbished.
So what about the food as we read so many negatives on this site about Shearings cuisine. It was wholesome with a varied selection of starters, mains and deserts with the option of cheese and biscuits for those without a sweet tooth.
Hurray the fish at this hotel was served with chips and mushy peas.
The staff in all departments were friendly and helpful and were 100% committed to the ethos of customer service, however I did have to mention to one of the waitresses that when she smiled she looked gorgeous and recommended she did it more often (it worked).
Like all the Bay Hotels the Burlington is undergoing refurbishment. Have to say the entertainment was a curates egg but the star turn was Ray on the Thursday night who was a fantastic keyboard player and comedian who not once swore throughout his two and a half hour act.
I respectfully suggest that those moaners who never seem to be satisfied might pay five star prices somewhere else or would they be satisfied even then?

Went with two friends for a long weekend we had a lovely time. We all had our own rooms which were bright clean and comfortable. The hotel could do with a lot of maintenance work which seems to be on going. The staff were great. I have a vegan diet and they done me some lovely evening meals. No fresh fruit for breakfast. The entertainment was terrible no talent and too much bingo and quizzes. The lifts could do with being replaced.

Just returned from a five day holiday, while the hotel is clean and warm we found some of the restaurant staff unhelpful,you do not get a dedicated table number therefore no dedicated waiter/waitress even though we were first in we sat there for upwards of thirty minuets before being served the restaurant staff continually serve the tables on the right near the kitchen doors so if you want to get served in a reasonably short time DONT sit near the Windows,even after asking the staff why certain tables get attended to last got no response, if you like salads as my wife does then you may be disappointed the ham is fatty the lettuce limp and not much else on the plate.

Have stayed at many shearings hotels for over 5 years so know what to expect. we origionaly booked the majestic but was informed due to low numbers for this weekend 20th to 23rd of april it would be closed, so we could transfer to any other bay hotel, as we wanted eastbourn we transfered to the Birlington. It started well, drove down from north kent, arrived at 12, no parking in hotel park as full but found a space behind the hotel and paid 1 pound per day excelent. Reception very good and sorted our paperwork there and then and told to collect our key at 3pm.Room a sea view upgrade on the 1st floor was very good, clean and large. Generaly the hotel was very clean but showing signs of wear and tear, seating in the lounge very worn.We was informed that
the reastaraunt now had 3 sittings, 6,15 6,45,and 7,15 and no reserved tables as is normal at shearings, well friday was a joke a huge que at 7,15 a job to get a table which was layed like a cheap caffe and the food was the worst we have had at any bay Hotel, no atmosphere and very few staff i think the reason for this, the staff did work hard and where 1st class. Then breakfast Oh dear same thing and dreadfull. my wife would never normaly leave food but it was so bad she could not eat it and getting your food was que que, To be fair sat night was much better and no complaints about the staff, so decided to leave sunday morning instead of monday and would never go to this Hotell again so hope our next shearings trip is back to there normal ex value

We stayed for a long weekend apart of a coach party and found it most enjoyable. Our room was very clean as was the bathroom and shower, only snag was the bathroom /shower was very cramped.....The good was varied and of good quality with a buffet at breakfast and waited service for dinner...The 3 sittings at stayed times however was a complete farce with people wandering in at all times..Having said that the service was very good....The entertainment was good and bar service was excellent, but we, and others thought the bar prices were excessive.The staff in all parts of the hotel were efficient and helpful that ensured that we enjoyed our weekend very much. We will happily return.

Visited this hotel as part of a coach party for a long weekend, check in was very efficient, but while the room was clean the carpet had several (old) stains and the bathroom was very cramped in fact had we been larger than average it would have been a really tight squeeze also despite mentioning that I had slight mobility problems when booking, we were given a room quite a walk from the lift and with a quite high step into the bathroom.
They emphasize the importance of letting reception know what time evening meal setting you require BUT in our experience people just wandered into the restaurant at any time took their seats and were served.....having said this the food was very good and the service also very good...really liked the breakfast buffet (know it's not for everyone).
The bar staff are very efficient and pleasant and the prices were not too high, the entertainment was pretty average (the guest male singer on Sunday evening was by far the best we saw while there) the bingo didn't last too long and the prize money was good.
Overall as with a lot of hotels of this age and type it could really do with a refurb, this said we did enjoy our stay and would return

My wife and I travelled by car to Eastbourne from Edinburgh . The Burlington is one of the bigger Bay/Shearing hotels which we've visited. We'd booked three extras: a room upgrade, a sea view and reserved parking (the last request had been advised at time of booking).
Firstly - when we got into our room - it wasn't the upgrade we'd paid for. We had to traipse all our luggage etc. back to reception and then wait whilst it was sorted out (not what you want after our lengthy journey). The sea view over the pier and gardens was indeed worth the extra. At time of booking we' been told the hotel had undergone a major refurb - this was obvious in some parts of the hotel but many areas are still well worn, tired and in need of attention. The lifts are quite inadequate for the numbers and demograph of the clientele. The meals are reasonably varied but unimaginative. Staffing levels in restaurant is poor - n.b. staff choosing to clear dinner tables and set for next days' breakfasts whilst dinner diners are waitng to be served is surely a training issue!.
It became obvious after the first day that the extra I paid for my parking was totally unnecessary . I was told parking was restricted- hence the need to reserve - but at no time in the week was the car park more than a third full - the vast majority of guests are Shearing's coach parties and the hotel was certainly not at full capacity!!.
We have used Bay/ C&C for many years in a great number of their hotels but have to say this stay was a big disappointment - especially as we had travelled 500+ miles to enjoy our seaside break !!.
Be aware Shearing's..... that recently we have found similar 'independent car traveller' companies that have offered us better value 'breaks' than our experience with you, during the first week in April, turned out to be.

Arrived at 430 after a good journey down from Yorkshire with National Holidays. First impressions of the room were not that good due to an ancient, threadbare carpet complete with the Wallace Arnold logo which was indicative of its age. Having got past that, the room was very clean, the bed was comfortable, some effort had been made to coordinate the soft furnishings and everything was in working order (with the exception of the hot water on Saturday morning!).
The food was fine with 3 starters, 2 meat,1 fish and 1 veggie option and a choice of desserts including cheese and biscuits. At breakfast,some additional items ( eg yogurt and poached eggs) were available on request. What made the dining experience particularly stand out were the staff who were all well presented, polite and attentive. Little phrases such as, "Of course", "You're welcome" and "Enjoy" make such a difference and the team should be complimented on their skills which make such a refreshing change when compared to other hotels that I've stayed in recently.
The hotel is very well situated for access to the lovely unspoilt promenade and the compact town centre. I'd recommend walking on to Holywell (about one and a half miles to the west) where there is a lovely sheltered Tea Chalet which serves delicious home baking.
Despite the long journey, I would definitely return to Eastbourne and would be happy to stay at The Burlington again.

Stayed Monday to Friday with Shearings , Very friendly staff Mark the entertainer was made for the job , our only complaint about the hotel was it was too warm, we were in room 334 on the 3rd floor and we had to leave to window wide open and the curtains open all night to be able to get to sleep

National Holiday's for day break I'll with the coach driver named Paul excellent from start to finish very informative and friendly 5 stars then the Burlington Hotel quite a lot of people complaining about too warm can't please everybody we paid for a sea view room worth it, very large nice room now the staff, starting with Mark entertainment manager a great laugh he's laugh was infectious great person.I would give them all an excellent reference very accommodating and friendly, now the food we thought it was very good through out where looking forward to returning to the Burlington,we was booked in to the Majestic Hotel we have stayed there three times before found it was been renovated hope you found this helpful many thanks

Stayed four nights with Shearings. Hotel has great seafront location close to the pier and in its prime must have been one of "The" places to stay!
Sadly the condition of the hotel at present is a little on the shabby side and needs a good overhaul.
Our room was on the fourth floor and at the rear of the hotel. Perfectly adequate for our needs and typical Shearings decor and fittings. Room very clean and well serviced throughout our stay. Bed comfy. Bathroom with shower over bath was ok again very clean with spotless towels changed on a regular basis.
Slow emptying of bath and basin would suggest potential blockage in near future. Original sash Windows did rattle when weather windy and could trouble a light sleeper.
Wall mounted tv with Freeview channels. No wifi in room but ok in ground floor public areas.
Meals were good both breakfast( buffet ) , and evening meal which was a 3 course with a choice of 4 dishes per course. Portion size adequate and service in the restaurant excellent. Genuinely helpful and efficient staff .
This is the first Shearings hotel , of many we have visited over the last few years , that has introduced 2 meal sittings and no allocated tables. Great idea and hopefully this will be rolled out at their other locations.
Overall good clean efficiently managed and well staffed hotel but building condition needs attention . Would we stay again? Yes.

Checked into Hotel Friday 23/03 for 3days.Great location and lovely seafront view from room.Hotel has great character despite being a little bit worn.Staff very friendly and helpful.Visited Hastings on Saturday and had a great day out in Brighton on Sunday and met up with old friends and had a lovely day.Great weekend break for the money paid,going back in August for the Eastbourne airshow.

This is a lovely hotel with lots of charm. We had an amazing room with a fantastic view. This hotel is in a great position everything is just a short walk away. The rooms were clean with comfy bed slept really well,good food and decent entertainment. The staff were very friendly and helpful. Stayed for two nights would deffinatley stay again.

A very pleasant Victorian hotel run by Shearings coach trips. Upgraded to superior and was not disappointed. Sea view, breakfast excellent , buffet , good choice, coffee good!
Location very good, close to all amenities

Another lovely weekend at the Burlington, staff as always are lovely & friendly, our room was nice & clean the only thing l would have liked was a bit more shelving in the bathroom as the one we had was very small so our toiletries had to be left on the floor, food was yummy the only complaint we had was the long wait we had before getting served our 1st course (35 mins - which could have been longer but l did politely ask the waitress if we could have some service as by then we were getting really hungry) l think everybody preferred the old way of being allocated a table on the 1st night rather then hunting for a table to sit at but all in all we had a great time & will definitely be back for another weekend break - so well done everybody & see you soon :-) :-)

On a long weekend with 42 like minded people taking in the match at Crawley.I heard
little or no complaints about the hotel, with an excellent breakfast buffet, a choice at dinner of three different starters,mains and sweets all of decent portion sizes.My wife
and I were allocated room 321 which was very spacious with plenty of wardrobe space and a walk in shower,tea and coffee with kettle and a hair dryer were also provided.
The bonus was with being an end room we got a promenade view at the side window
and a sea view at the front.The staff we dealt with were mainly from Portugal and were
both helpful and friendly.We would be happy to stay here again although the old girl is
in need of some TLC to compliment it's great position on the sea front.I felt the talk on
coach as we made our long journey home to MORECAMBE was full of positives from all as we were a mixed group of gender and ages.

A very nice Hotel. Right on the front with all things needed within walking distance. Our room 131 was very warm even with window open all holiday. This isn't a moan, just an observation. Very clean and spacious. The shower was very powerful and water hot. Mark the man doing the bingo and comparing for our 1st 2 nights was very good. Our party ranged from 18-70 which is probably a bit different from normal groups. Bit we all had a good time. The bar staff were also very good, putting up with us lot and having a laugh. The food was as you would expect. Buffet breakfast plenty of choice. Evening meals there was 4 choices including a vegetarian one. All in all a very nice Hotel, would have no problem returning in the future.

visited with shearings. 5/3/18 to 9/3/18. we were so lucky to be in Eastbourne on such a lovely week. The hotel was warm and welcoming and our sea view room was clean and comfortable. the bathroom was slightly disappointing since an overbath shower is not ideal. a leaking shower hose was reported and replaced immediately. evening meals were served at a civilized time of 7.15 and were really tasty and nicely served. vegetables especially good, not watery or over cooked. we enjoyed our stay and would return, we especially appriciated the way the staff dealt with a friend who was poorly as we arrived. All in all, a lovely hotel, and the staff do it justice.

this was a lovely hotel it was clean it was warm and all the staff worked hard and were very friendly . the room was lovely and most importantly it was warm and loads of tea and coffee the entertainment with mark was superb on friday and saturday sundays well lets just say we went out. the bar opening hours were 5pm till midnight however we came back for a night cap on sunday at 11.15 and the bar was closed very disapointing !!
the food however was awful friday it just wasnt cooked and the pork had more fat than meat saturdays was so bad we ate out but in all fairness sundays was really good and enjoyable eastbourne is a lovely place and we really enjoyed our visit and simon our coach driver was superb

We planned a 4 day stay at the Burlington, in order to visit old haunts around the area.
The snow and cold weather had other ideas. However this did not stop the hotel doing their best to keep you warm, feed you well and entertain you each evening. Due to the forecast we thought it best to return home early, but we hope to return to here again soon as the hospitality if very good

I felt that the hotel was clean. Rooms were adequate we stayed in a standard room. If you want a sea view you need to upgrade but I was told that a sea view can be very noisy in the summer, with young people and hen and stag parties. The staff were excellent and went out of their way to be helpful and were always courteous. The food was of a high standard. Whilst we were there we had a leaking toilet from the cistern. We offered a different room immediately but as we had only one night left we coped. Entertainment was excellent each night as it was February it provided us with a pleasant stay.

good clean room everything you need for a short visitentertainment good bingo played some days also quiz mark snow was as he described himself jack of all trades master of none poor singer but put his heart into trying to entertain his night was the worst of the break food generallygood but dont have the fish rock hard no tarter sauce as on the menu the pier had very little on it eastbourn seems to have more charity shops than anything the trips on national went to brighton lewes and beachy head and were good would not come back because i did not like eastbourn

The hotel was recommended by several people on a previous trip with Shearings.The hotel is very good nice size single room buffet breakfast couldn't be faulted and the evening dinner top stuff .my only problem with this trip was the inward and outward journeys.Seem to take an eternity as did the return journey.But the hotel cannot be faulted .

This hotel is on the front a couple of minutes walk from the pier. It was warm and comfortable and clean. No problems with the food, the choice of vegetables was sometimes a bit weird, I had fish and chips with cabbage and cauliflower. There is only one vegetable choice no matter what you choose. However the quality of food was very good and the breakfast excellent. I had a room at the back which was really quiet and to the side of the hotel away from the pier and so no road noise. I was on the first floor and could not hear the entertainment although some said they could hear it at the other end of the hotel . If you like the quiet ask for a high room or one on the side away from the pier. Service was good throughout the hotel, excellent staff and very friendly. I found the bar quite expensive so the Shearings Deals with inclusive drinks represent good value for money. My single room was spacious but there was no shower curtain which I realised later was because the shower did not work. I managed with just a bath but I am sure that I could have changed rooms if I had asked. The room was 150 for reference. I liked everything else about the room. All in all this was a nice hotel with good food in a great location.