The Burlington Hotel
Latest Reviews
The staff were all friendly and helpful.location was great
The fact the therexwas no window to open or vent in the bathroom and the mould
Source: booking.com
Hi we have just returned from the burlington hotel. The staff location we cannot fault.the only think we disliked was no window to open or vent in the bathroom and the black mould.but we would come again
Source: google.com
Very cheap price, my room had everything I needed.
Building is old so it can be a little noisy at times
Source: booking.com
Great short break in a great location
Great location, friendly professional staff
A bit dated, and help yourself drinks at breakfast
Source: booking.com
Evening entertainment
No complaints
Source: booking.com
The mattresses in our twin room was very much in need of a change - it really did sink in the middle.
Source: booking.com
Enjoyable
The staff were wonderful
Source: booking.com
A pleasant stay overall and a perfect base to go out and explore Eastbourne and the surrounding areas.
The TV was a good size, both the bedding and bathroom were clean, fan came in handy as room got quite stuffy, sea view was lovely, the lift was quick and very reliable, plenty of tea and coffee facilities. Car park had a space each time we needed one and £6 a night was reasonable.
Bed mattress was quite uncomfortable, pillows were as flat as pancakes but (the wonderful and very helpful) reception gladly provided us with extra. Window rattled in the wind so needed to stick some card into the groove to stop this.
Source: booking.com
Service excellent . Good range of snacks and drinks . Evening meals and breakfast very good . Great entertainment . Lovely room . Reasonable bar . Cafe style food ( chips , burgers , sandwiches , soups , cakes , all reasonably priced .Good value for the money
Source: tripadvisor.co.uk
Location was ideal, near the pier, shops, beach and bars
The hotel is looking rather dated, but can't fault the nightly rate
Source: booking.com
The outside needs some tlc.
Room 444 the lift is by this no good for sleeping
Clean and tidy
Helpful cheerful staff
Room 444 the lift is by this no good for sleeping
Clean and tidy
Helpful cheerful staff
Source: google.com
Very good value and enjoyable
Friendly staff, lovely hotel
Na
Source: booking.com
The staff were amazing nothing too much trouble and very friendly
Source: google.com
Suitable location for one night
Source: expedia.co.uk
Fantastic staff, extremely helpful, great breakfast, super value for money and the hotel is in an excellent location
The bed was a bit hard and the room at bit bland
Source: booking.com
Staff very helpful and friendly
444 lift backed onto this room not good for sleeping
Source: booking.com
Came to Eastbourne to visit our Grandson and Greatgranddaughter who live nearby
Clean friendly and good facilities
Near to every facility beaded
Source: booking.com
Our first room was at the back, dark, grungy and the window backed onto the fire escape which blocked out most of the natural light... I actually felt depressed going back to this room. I don't believe it should be let out or if it is, it be made crystal clear what you're getting and should be considerably less than they were asking for it. Nothing like the photos of the rooms for when I booked. So I asked to change and was told it would be £15 to get a sea view room which was bright and airy in comparison but they didn't actually charge me for it which was decent of them. The sea view room was actually pretty good but still felt like the whole place is getting run down.
Overall the hotel is rundown and needs some TLC to bring it back up to feel worth the money.
The staff are very helpful but you can't help feel they are restricted by some of the management decisions. For example, they had a live singer in who's pretty good but the bigger, better stocked bar with more drinks options was closed. I was in the other bar and several customers asked for drinks that were only available in the bigger bar to be told they couldn't have them as it was shut. Not great commerce in my book.
The location is great, perfect even and thankfully they have parking but it is £6 a day extra...
Overall the hotel is rundown and needs some TLC to bring it back up to feel worth the money.
The staff are very helpful but you can't help feel they are restricted by some of the management decisions. For example, they had a live singer in who's pretty good but the bigger, better stocked bar with more drinks options was closed. I was in the other bar and several customers asked for drinks that were only available in the bigger bar to be told they couldn't have them as it was shut. Not great commerce in my book.
The location is great, perfect even and thankfully they have parking but it is £6 a day extra...
Source: google.com
Perfect location
The first room I was in but like a box room, old and had an awful smell and the noise from the nearby bistro was atrocious, however, once I upgraded to a different room (which I paid for) it was stunning.
The hotel is in great need of modernisation through a lot of it. The lifts look like they could be the original lifts installed and aren't really fit for purpose.
The restaurant staff cleared plates before you were finishing making you feel rushed.
Cleaners barged in my room without knocking on day one and once I had moved room didn't come in to replenish anything.
Food in bar was amazing but sadly not so good on set menu in evening in main restaurant.
The restaurant staff cleared plates before you were finishing making you feel rushed.
Cleaners barged in my room without knocking on day one and once I had moved room didn't come in to replenish anything.
Food in bar was amazing but sadly not so good on set menu in evening in main restaurant.
Source: booking.com
Lovely comfortable bed and evening entertainment. Couldn't ask for more for the price
Great location just across the road to the pier. Hotel a bit run down but good value for the money. Would stay there again but possibly upgrade to better room.
Would have loved to have had a sea view but on a budget unfortunately
Source: booking.com
Comfy stay, Friendly staff, great location and dog friendly.
Staff are all really friendly. Rooms are clean and good value for money. Hotel is right in the seafront and has its own parking.
Some decor is tired, and the carpet in the halls needs a thorough clean, but you can’t really complain when you only pay £38 for a room.
Source: booking.com
Lovely weekend break in a great location with great views.
Location is fantastic, we had a sea view room which had great views of the pier and sea. Staff were all very polite and friendly. Parking was handy right behind the hotel (you just pay at reception). Food in the bar was good and the entertainment was an unexpected bonus!
It is a very old building and the doors on the room whilst closed and locked did not seem quite to fit in the frame. The floors in the room felt wonky and there was a lot of creaking when you walked about.
Source: booking.com
Very happy, staff go above and beyond. Really need to improve disabled entrance though
Location
Disabled entry
Source: booking.com
Overall staff very pleasant except for one! Spotlessly clean and staff obviously working very hard
Room small but spotless…..view awful but we did not stay in the room……..staff for breakfast were very helpful……coffee could be much improved…….plenty of choice food wise abet a bit on cool side….but edible.
The view was pretty awful….only one member of staff not very helpful on reception when I asked about a better room as we had booked well in advance and on the day prices had gone down quite a bit…....and I think it needs to be made clearer that you have to pay a car park fee .
Source: booking.com
Great food
Staff always lovely and friendly make time for my grand daughter we had food in bar which was good and hot
Granddaughter found two dog bones under the bed while looking for her toy .
Source: booking.com
