The Last Drop Village Hotel & Spa
Latest Reviews
Good
Need to be a little more Liberal in letting kids use spa facilities (if supervised)
Source: booking.com
Nice hotel with lovely staff. The food was nice of an evening but i wasnt overly keen on the sausages at breakfast, these tasted a bit fatty and were not a great sausage for a breakfast i think slightly better quality on these might be a good idea.
Source: tripadvisor.co.uk
Good place but could be so much better.
location is great. Facilities are excellent. Lovely bar area.
We stayed 2 days and breakfast was fine on day 1 - delivered quickly and service was efficient. on day 2 we had to ask for coffee on 3 occasions before it was delivered and then no one took our breakfast order despite 3 requests. When eventually the order came out it was delivered to the wrong table. There were 4 of us eating together and 2 breakfasts were then moved between tables but the other 2 had already begun being eaten by the guests on the other table. The waiter said he would get 2 new breakfasts done quickly by the chef. The new breakfasts finally arrived (after yet another reminder) but the whole thing took 45 minutes.
Source: booking.com
Very good
Green space surrounding it , the staff, cleanliness
Building work around it for the new housing estate. It’s a shame as it’s overlooking the infinity pool view
Source: booking.com
Nice enough for 2 days. Would stay again.
Attentive staff. Friendly and helpful.
Bar prices too steep. Restaurant menu ordinary & uninspiring and much the same offerings as everywhere else. This was a wasted opportunity, when The Drop could take the initiative to be special, innovative and plough their own furrow. We were shocked and annoyed to see people in the bar dressed in white towelling robes and slippers. This is not appropriate in the evenings at all. After 6pm, The Last Drop Inn Bar should be "smart casual". Take the higher ground and adopt a Cunard Line dress code and keep things exclusive please. The evenings at The Drop should be special, meaningful and glamorous.
Source: booking.com
Generally an ok experience, the check in is friendly and the bar staff couldn't be better, the place was packed but service was always quick.
Rooms are a little tired and things like the chairs have some serious ground in dirt which just make the whole room feel a little grubby.
the bathrooms are in serious need of renovation but before you even consider that - WHERE IS THE HOT WATER?????????
I ran the shower, and the tap, and the bath for a full 10 minutes (sorry planet) and still nothing, not even a hint of warm.
I would like to say I had chance to complain at checkout but instead I was gruffly told the outstanding balance and handed my invoice. The words 'how was your stay?' weren't even close to the lips of the guy on the front desk.
It's been nearly a decade since I last stayed here and you can see where some money has been spent, but likewise you quickly find out where it hasn't
Rooms are a little tired and things like the chairs have some serious ground in dirt which just make the whole room feel a little grubby.
the bathrooms are in serious need of renovation but before you even consider that - WHERE IS THE HOT WATER?????????
I ran the shower, and the tap, and the bath for a full 10 minutes (sorry planet) and still nothing, not even a hint of warm.
I would like to say I had chance to complain at checkout but instead I was gruffly told the outstanding balance and handed my invoice. The words 'how was your stay?' weren't even close to the lips of the guy on the front desk.
It's been nearly a decade since I last stayed here and you can see where some money has been spent, but likewise you quickly find out where it hasn't
Source: expedia.co.uk
We had a fantastic night here and wish it was longer. From walking through the door, the reception staff were very helpful, the bar staff were very friendly and helpful, as where the breakfast staff. Our room was a cottage room, good size with a lovely bathroom, and spotlessly clean. We noticed a man walking around talking to guest and being very friendly, we presumed it was the manager, and were impressed by this. The Spa and swimming facilities where fantastic and also very clean, cant wait to return
Source: tripadvisor.co.uk
Stay last weekend and would recommend to one and all. We stayed in an executive suite had use of the Spa facilities, evening meal was superb as was breakfast, will definitely be back again. Give it a go you won't be disappointed.
Source: tripadvisor.co.uk
Very good accommodation, food and drinks. Excellent staff!
Very impressed with all the staff !!
There was an accident in the dining room my elderly brother in law didn’t notice there was a step between double doors connecting the two half’s of the restaurant. Fortunately he was only bruised and had blood bleeding from his nose. I feel there should be more done to stop it happening again ! ASAP
Source: booking.com
couple getaway
how close the hotel is to the city. the facilities available etc spa pool. the staff where very polite and accommodating, breakfast where great value for money.
the only niggle is the grouting around the bath looked as if it was moulding
Source: booking.com
Very good
Shops and bar in village were closed
Lovely hotel, very clean, good spa
Source: booking.com
Superb
Comfortable room. very warm and had all i required.
Source: booking.com
Such a beautiful place. The staff is friendly. There are different saunas to choose from and also a thermal pool. There is a gym a swimming pool for people who want to exercise. The place is very comfortable. Great for families or couples. It also has a limited vegan menu.
Source: tripadvisor.co.uk
Stayed the night with breakfast and dinner included in the price we paid see groupon. The relaxation area was very good especially the hydropool. Thought the beer a little expensive at £6 a pint. The dinner menu had a limited selection.
Source: tripadvisor.co.uk
After two attempts of getting married abroad due to COVID, we chose to become married at the Last Drop Village Hotel and Spa Bolton, and we are ever so glad we did (minus the UK weather!) Our wedding planner Liz (Elizabeth Blackmore) [liz.blackmore@lastdropvillage.co.uk] spent the time with us, indepth gathering our requirements and effortless performed the best wedding that we are both really happy, and proud of, The whole day was so special, and Liz and the team did everything possible to ensure our day went to extreme precision and the highest possible standard. All the staff we friendly and welcomming and we want to say a huge THANKYOU from the CAFFERKY family x You did amazing! Well Done! I would highly recommend Liz, the staff and Last Drop Village Hotel and Spa, You made us so happy and so proud! 30/10 Well Done !!! x
Source: tripadvisor.co.uk
Exceptional
Nice location very quiet
Asked staff to open safe never got back to me
Source: booking.com
Very good spa
As good as any in UK and we have been to a lot of hotels
Pleasant rooms though bathroom a bit dated and not many toiletries
Service friendly and efficient. Though slow service in restaurant at dinner.
The complex that is the village makes for a lovely environment
As good as any in UK and we have been to a lot of hotels
Pleasant rooms though bathroom a bit dated and not many toiletries
Service friendly and efficient. Though slow service in restaurant at dinner.
The complex that is the village makes for a lovely environment
Source: expedia.co.uk
Booked a night stay to relax and unwind but left feeling abit deflated. No one on check in desk, waited to be seen. We had already checked in online but not sure what difference that made. We were not informed about adding credit to the room to enable us to have a bar tab for the night. The room was basic but appeared relatively clean. No hotel information in the rooms or room service menu. Rang room service at 23:00 twice and reception twice but no answer on either line. I went down to reception to order a hot drink and snacks, no one on reception at all, so I went to the hotel bar and got the drinks but no biscuits, crisps, only a small packet of nuts. I went back to the room, hungry and disappointed. We had massages booked at the spa the following morning, the therapists and treatments were pleasant. The staff member on spa reception greeted us with a warm welcome and friendly smile, the best of the weekend. However, the ambience was very fraught and busy, not sure I'd call it a relaxation room. I felt uncomfortable being sat in my clothes awaiting a spa treatment. I expected a robe and slippers and be able to lock my belongings away not have to carry them with me. We left immediately after our treatments due to feeling uncomfortable. The spa felt very busy and overbooked. We paid for 2 massages at 30 mins each but we were finished in under that. Although we had a nice time in each others company, we won't be rushing to come back.
Source: tripadvisor.co.uk
Arrived at the hotel quite late after a 5hour drive, nice friendly staff to greet us. Nice touch with free drink and £10 food/drink voucher. Our only issue is that we had requested disabled access and this was ignored. Placed in a room at the far end of complex
Source: tripadvisor.co.uk
hotels are hotels but this place I must admit is like a mini break. I will certainly be booking here in the future.
- loads of parking space
- qwerty picterious village like location so just pleasant to walk around in
- amazing heated pool with open balcony view
- free gym and pool use
- massage and other spa items available
- rooms are standard
bit annoyed there was no bath in the room but bathroom was okay otherwise
- didn't taste food but seemed above normal Hilton standard
for the price I would prefer this place over any commercial place even though more expensive.
special mention of Aaron. lovely guy.
- loads of parking space
- qwerty picterious village like location so just pleasant to walk around in
- amazing heated pool with open balcony view
- free gym and pool use
- massage and other spa items available
- rooms are standard
bit annoyed there was no bath in the room but bathroom was okay otherwise
- didn't taste food but seemed above normal Hilton standard
for the price I would prefer this place over any commercial place even though more expensive.
special mention of Aaron. lovely guy.
Source: tripadvisor.co.uk
The staff at the front desk were very accommodating and pleasant to work with. The kitchen staff were already great during breakfast and dinner. Amenities such as various different saunas were fantastic. The only suggestion I would make is a greater collection to choose from for the gift shop.
Source: tripadvisor.co.uk
Firstly start with the negatives to get them out of the way. Several issues with rooms, including prices rising for our guests the week of the wedding, despite them being booked for over a year and our maid of honour going into a room which someone else was in! That could have been embarrassing!! A 6 week battle between bookings.com and last drop reservations to sort out a room booking. The brides sister told she can’t come and sit in the drop in for a coffee with the rest of the family because they haven’t paid for breakfast. There are other issues but that’s enough for here.
Now on to two other people, firstly our wedding coordinator Jacqueline. She has been absolutely amazing, through planning, to re-arranging, to re-arranging again, to dealing with all the above issues on the wedding day so we didn’t need to deal with them on our wedding day. She has really gone above and beyond. Her passion and enthusiasm to make our day the most perfect day ever is unmatched. And despite everything she made it the perfect day and cannot thank her enough. If it wasn’t for her support throughout this we would have probably cancelled the “big” day and stuck with our registry office wedding so thank you so much.
The next person was Ryan, the master of ceremonies. He couldn’t have done more for us on the day, from the tiny things that nobody would have noticed like keeping the candles lit on a memorial table, to the bigger things like making sure the room was perfect and everything in between. And the absolutely most important thing, he made sure my wife always had a glass of wine!
He did an amazing job on the day and we are both very grateful.
Thank you so much to Jacqueline and Ryan you both made our day perfect.
Lee, Kirsty and Arthur
Now on to two other people, firstly our wedding coordinator Jacqueline. She has been absolutely amazing, through planning, to re-arranging, to re-arranging again, to dealing with all the above issues on the wedding day so we didn’t need to deal with them on our wedding day. She has really gone above and beyond. Her passion and enthusiasm to make our day the most perfect day ever is unmatched. And despite everything she made it the perfect day and cannot thank her enough. If it wasn’t for her support throughout this we would have probably cancelled the “big” day and stuck with our registry office wedding so thank you so much.
The next person was Ryan, the master of ceremonies. He couldn’t have done more for us on the day, from the tiny things that nobody would have noticed like keeping the candles lit on a memorial table, to the bigger things like making sure the room was perfect and everything in between. And the absolutely most important thing, he made sure my wife always had a glass of wine!
He did an amazing job on the day and we are both very grateful.
Thank you so much to Jacqueline and Ryan you both made our day perfect.
Lee, Kirsty and Arthur
Source: tripadvisor.co.uk
Staff so friendly, room was gorgeous. Wine chocolates and fruit waiting for us in our room. It was our wedding anniversary. Our whole stay was amazing. Use of the spa and pool added bonus. Will be back.
Source: tripadvisor.co.uk
Great spa and hotel, restaurant needs improvement
Spa was great, heated pool was lovely.
Burgers in the restaurant weren't tasty everyone in the party agreed. Shower had very low pressure
Source: booking.com
Lovely place,myself and my 3 friends had an amazing time, would definitely recommend we all can't wait to go again
Source: expedia.co.uk
