Mercure Dunkenhalgh Hotel & Spa
Latest Reviews
Corporate business hotel.
Room was clean and a decent size, cleaned daily, fair price off hotels.com for 4 nights
Food was average nothing special.
Used the hotel for working in Burnley.
Would use again if the price was right.
Room was clean and a decent size, cleaned daily, fair price off hotels.com for 4 nights
Food was average nothing special.
Used the hotel for working in Burnley.
Would use again if the price was right.
Source: google.com
Nice hotel and great customer service. Could do with a little bit of work throughout the though
Source: google.com
Great hotel lovely food well worth great price for the package 👌 lovely bar staff called Elizabeth very welcoming and friendly lovely person would definitely stay again
Source: google.com
Great hotel...the food let it down, but i would go back
Source: google.com
Very friendly staff, reasonable food and nice rooms. Only issue was that the heater in the room didn't work and when reported to reception no one came to sort out the issue.
Source: google.com
Stayed here Thursday night. Arrived at 19.00, booked in, dropped our bags off in our large, clean room, bathroom very large with a small towel radiator and met relatives in the bar. Sara serving behind the bar was more interested in taking and looking at her male friend's phone that we felt a burden to her that we had to ask her to concentrate on serving our drinks. When he left we went up to the bar again for more drinks, Sara came over, went behind the bar and walked to the restaurant without saying anything to us, eg I will be back in a minute etc. Felt she needed a crash course on communication and dealing with customers. We had read reviews prior to booking and yes this place at times were cold but it is an old building with tall ceilings and took our coats with us, I'm sure in warmer times it would be a totally different stay. Food was good at Breakfast and the waiters very pleasant.
Source: google.com
Being the first time in many years we was excited to stay away in a hotel. Our room was lovely the dressing robes were rock hard & made me giggle I’m not a huge girl but it only just fit around me! Great touch with the slippers! The room was freezing cold we tried to get the heating to come on with no luck we rang the reception who said they were sending someone we waiting a hour but as we was going to a family wedding evening do we couldn’t wait much longer. We used the shower when we got back where we realised it was leaking in the floor. The bed was so comfy!! I slept amazing I didn’t want to get up for breakfast 😫 the breakfast was lovely I had healthy fruit & musli hubby had full English loads of coffee tea serviced! Staff were amazing so friendly hopefully.
The coffee in the room wasn’t great so I’m looking forward to a superb coffee when I’m home. ☕️ Would I stay here again yes!!
The coffee in the room wasn’t great so I’m looking forward to a superb coffee when I’m home. ☕️ Would I stay here again yes!!
Source: google.com
Met up with a very good friend.
I had a Cappuccino whilst my friend Allan had a Latte.
It has a very good ambience and relaxing decor and although it is near the motorway and another busy road it oozed an air of tranquillity.
I had a Cappuccino whilst my friend Allan had a Latte.
It has a very good ambience and relaxing decor and although it is near the motorway and another busy road it oozed an air of tranquillity.
Source: google.com
Comfortable stay.
Source: google.com
stopped 1 Night with evening meal and Breakfast, good evening meal and great Breakfast ,staff were very helpfull and pleasant. room was also very good
Source: google.com
Food lovely the staff are amazing very helpful and plenty of them bedroom very nice and well sized
Would stay here again
Would stay here again
Source: google.com
Fabulous 80s 90s 00s night for a group of 17 people on a hen do . Staff very helpful and accommodating. Everyone was impressed with the food served and the meals came out hot and at the same time . Good selection of drinks behind bar .venue really clean. The morning of the hen I dropped off table decorations and party props to be put out for the evening party and also dropped off things to be put in the bride to be’s room to surprise her on checking in . The staff did a fab job with sorting it all, nothing was to much for trouble for them and all done with a polite friendly smile . Will definitely use Dunkenhalgh hotel and spa, Blackburn again . Thanks to all the staff who made the special celebration really enjoyable for everyone. We will be back x
Source: google.com
Paid same price for our room that our parents did and theirs was twice the size. Also, we were above karaoke that went till 1am. Didn't book room last minute and reception didn't warn us this would be taking place. Also reported a heating fault to reception and they didn't turn up when they said they would. Otherwise a lovely hotel
Source: google.com
Very cold in the hallways and ways to the rooms lack of heating all over including the rooms smell of damp in most of the the hallways, pool was like ice but the staff and hospitality was amazing and welcoming, food is outstanding would dofo come in the summer time winter and cold spells a no
Source: google.com
Great hotel, amazing food. Staff friendly.
Source: google.com
Super
Source: google.com
Excellent hotel in every way. Experienced, welcoming and friendly staff. Hope to be back soon.
Source: google.com
Beautiful hotel, restaurant dinner and breakfast were lovely. Aziz was very welcoming and friendly at breakfast. Our room was very spacious and modern however we were across from the main bar on one side and over a disco/karaoke bar on the other. It's was extremely noisy until well after 1am and we could still here voices and movement until after 2am.
Source: google.com
Good.
Source: google.com
Very good quality and good value for money and good service.
Source: google.com
I attended a Christmas works do here and can honestly say it was fantastic, the food was great, staff where pleasant and the building is very nice.
Source: google.com
Enjoyable works food good
Source: google.com
We stayed over from 24th December to 27th December. The room was wonderfully designed and decorated.
The radiator was not working, but they happily brought a portable heater to the room as the staff on the desk didn't know how to work them, which was acceptable for when we were staying.
We had to order food in due to dining being closed, but takeaways were plenty.
The bed was very comfortable one of the best I've stayed in.
All in all it was a good stay and the staff where grate.
The radiator was not working, but they happily brought a portable heater to the room as the staff on the desk didn't know how to work them, which was acceptable for when we were staying.
We had to order food in due to dining being closed, but takeaways were plenty.
The bed was very comfortable one of the best I've stayed in.
All in all it was a good stay and the staff where grate.
Source: google.com
Not as friendly as in the past you felt welcomed not this trip
Source: google.com
Attended the sparty package and it was just wonderful. The staff are always so lovely, helpful and approachable. The treatments were heavenly and really relaxing.
Source: google.com
