We had an amazing stay here. Definitely recommend to our friends. Staff are friendly and helpful. Breakfast and bar have very nice atmosphere. The room was amazing with one of the comfiest beds we’ve ever had in a hotel! We’ll be coming back to stay again soon.

It was quite nice. It was very old, but some parts like the resturaunt were done up to look modern.
It smelled a bit, when you walking into the lobby and near the stairs. It was really old so it smelled like old wood.
The room was nice, very clean. Nice veiw.
The bed were comfy and the staff were very nice, they weren't rude at all.
I was impressed by the food, but I was disappointed at the lack of Nutella packets Nutella at the breakfast buffet, but I liked the little jam jars. Good variety of muffins and croissants.
I think it's pretty but it could do with a bit of doing up and stuff.
It is a trek to get from your room the the resturaunt, ect. The pools nice, but it's cold. Even the jacuzzi was cold, it just had light bubbles..
Overall I would recommend it. I think it could be better if they tried, but it's nice:)

Stayed here for Valentines night, bed and breakfast. Check in was great, really friendly staff, fast check in. Our room was very spacious, decor and furniture nice, massive TV on the wall. Some marks on the walls etc but the room seemed very clean. the bathroom was very spacious, large shower and large bath. The shower grouting had some black spots which need attention. The bedroom had had a 'rough' paint job but overall we were very pleased with the room. The bed was large and comfortable and we slept very well. It was nice and quiet. It was a bit of hike to the restaurant and bar area from our room (403) not great if you have mobility issues.

The room had tea and coffee making facilities, iron and ironing board, robes and slippers and a decent hairdryer.

We used the gym which was ok. We also used the pool which was nice. The thermal suite was closed. We ate out at a restaurant and returned to the hotel for drinks however the bar area was full of dirty dishes were people had eaten at the bar area tables and the staff had failed to clean up so we had no choice but to sit at the only clear table by the entrance. When ordering a drink, another barman was finishing off some cocktails. He picked up the lime with tongs, put the lime on a dirty drinks tray (presuming it hadn't just been cleaned) and then grabbed the fruit with his hand and sliced it and then used the tongs to put the fruit on the edge of the cocktail glass. We thought this very unhygenic so I did not have a cocktail. We had one drink and a couple of tables were cleared of dirty dishes but nothing was wiped down so we got another drink and took it to our room as we thought it was cleaner.

We enjoyed our room and the use of the gym and spa but the bar area was a let down.

Breakfast was ok, not great in my opinion, not really scrambled eggs (were not pleasant). Tough sausage, cold, old plates. I did have some nice bacon and toast and mini coissant.

Overall, I wouldn't choose to return to this hotel to use the restaurant and bar areas.

Some areas of the hotel clearly need attention i.e. peeling paint etc.

Me and my boyfriend visited the dunkenhalgh hotel for a Valentine’s and birthday getaway for 2 nights, we were made very welcome and comfortable. In the restaurant chris, olivia, Ellena and Sara (the restaurant supervisor) all helped to make our Valentine’s night special and my boyfriends birthday even better, to finish our final night James worked on the bar to make some gorgeous cocktails whilst providing amazing customer service and a few laughs on the way… will definitely be visiting again

Had a lovely evening meal all thanks to the sever Shailesh he was very helpful and made our evening extra special. He is the most friendly member of staff at the whole hotel. Thank you.

Hotel spa staff also very friendly.

We were quite apprehensive about our stay here due to the mixed reviews, but we were pleasantly surprised. Staff were friendly and helpful, especially James in the restaurant. I had paid for a superior room and emailed ahead to request a quiet room. The room was clean, beds comfortable and robes provided. Unfortunately the room had previously been an a joining room, door just boarded up and we could hear everything from the adjacent room. At 3am I was forced to go and knock on their door to ask for some peace. There were no staff on reception, but luckily the guests were very apologetic and everything went silent.
The evening meal was excellent, but breakfast dreadful, swimming pool was warm, it was a shame the spa facilities were not working but the hotel had notified us in advance of this so can’t complain about that.
The hotel and room in particular are cold. It’s an old building and has a faint smell of damp but is rather grand in many respects. For the money we paid we feel the one night stay was good value for money and would consider staying again as very conveniently located to family.

Just had the most wonderful relaxing weekend at Dunkenhalgh. The main building itself is historic and impressive. The room was large, comfortable, huge TV, tea/ coffee, nice bathroom. It felt a little cold at times and the radiators weren’t on but a small electric heater was provided in the room.
We had breakfast and dinner included. The quality of the food was exceptional. Huge compliments to the chefs working 5th and 6th Feb. Much better than I have experienced in other chain hotels. Hosting and table service was excellent – in particular, Olivia, James, Aziz and Joseph – very friendly and nothing was too much trouble.
We had a couple of treatments at the Naturel Spa. The facilities including gym and pool area are excellent. Despite working under difficult conditions following flood damage, they have maintained a lovely relaxing spa feel in the alternative rooms that are being used for treatments. Again, the staff here were incredibly friendly and welcoming.
Would have no hesitation recommending this hotel and spa. We hope to stay again.
If the grounds the hotel is located in are owned by the company, my main suggestion for improvement would be to open up the grounds and create walking trails within them.

I recently went on a mystery tour with Slacks travel of Matlock. Our hotel was this one. It is an excellent hotel, they have a gym, spa etc . My room was a single room and was very nice. The restaurant and bar were great. The staff were very helpful and polite. The food was really good, particularly the buffet breakfast. I made use of the gym and found that to be as good as mainstream gyms.

Just checked out of this hotel and what a fabulous stay we had. The room was a lovely size, comfy bed, iron, ironing board, fridge, hairdryer,tea etc and coffee machine, lovely bathroom huge TV.

The spa was nice and next time I come I will definitely be getting a treatment.

The food was amazing, we had the 3 course and every dish was excellent!! Compliments to the chef, breakfast was gorgeous too, all you can eat, full breakfast, cereal, fruit, buns, crossaints, fresh juice and bucks fizz.

We will definitely be going back, from checking in to being served etc, all the staff were excellent and very helpful and all very hardworking.... thank you, an excellent stay.

Our only concern is that my wife wanted to have a sandwich one evening. She was informed that she could not sit in the bar and eat one, but could only obtain one on room service. We both find this hard to understand. We do not blame the staff, as presumably they were following the hotel's rules.

Perfect location out of the way but easy for getting around locally with access to good road networks. Staff very accommodating ,food excellent with a good choice for dinner and breakfast. Will stay again when in the area.

Gifted a spa break here for my Birthday. The parking charges on arrival were a little off putting but once in reception we were told there was no charge and advised to register our car Reg on the iPad. The hotel interior is showing signs of wear and tear and dated in some areas. Other areas, such as the restaurant were lovely and looked newly refurbished. The room was surprisingly very nice and again looked recently refurbished. Puzzled as to why the mattress in our room didn’t have a mattress protector on? They won’t last long without! Yet the stairs leading to the room was drab with peeling paint on the walls. The spa is basic - There’s a swimming pool and some treatment rooms, that’s it. The changing area were smelly and damp. One thing that stood out for me were the staff. They were all very welcoming & friendly. Big shout out to Joseph who served us in the bar area. He was really polite and nothing was too much trouble. Overall, you get what you pay for. It’s not a bad hotel if you get a good deal.

Arrive here early so my husband and I had lunch in the restaurant it was very nice and the lady was very friendly, I went to reception and 2pm to ask if possible our room was ready the lady advised it was and said she had upgraded us….. very nice! We arrived at our room it was such a lovely room and they had even put in balloons, chocolates and a card…. What a lovely touch as I said reason for staying on booking was my birthday night away. Very friendly staff lovely place we will defo return xx

Met a friend for a catch up over dinner. Food was lovely and service really good, thanks to Christopher who looked after us. We will return and try other things on the menu. Its a beautiful hotel and really reasonably priced.

Lovely room and friendly reception but the highlight was the fantastic food !! Thoroughly recommend you eat here. Great selection of beers and shorts, recommend single barrel jack daniels. Breakfast was also very filling and good service again.

Taken advantage of a Groupon offer to stay for 2 nights including dinner on the first night.
My elderly mum was given a disabled access room which was perfect for her needs. Reception staff kindly upgraded our room so we were next door to her. It did mean that we were in the other building and there was a short undercover walk to the dining room but nothing too onerous.
Dinner in the hotel was delicious. I had the goats cheese and red onion pizza and sadly couldn't finish it 😱 needed to make room for dessert! My mum and sister both had chicken with the tandoori sauce which was perfectly cooked.
All the staff are both professional and friendly. Special mention tho to Krishana and Aziz who always made us feel welcome and nothing was too much trouble for them. Must also mention the lovely Sharlesh who looked after my 94 year old mum at breakfast time.

Back after a 2 year miss because of covid. Stayed here a few times & was pleased to see the refurb of the bar area & dining room. Lovely design & colours. Think we had a refurbed room because carpet, curtains etc looked modern. Lovely comfy bed as usual, massive telly, modern units with nice chairs & nice to have a double aspect room. However, the bathroom must of had a quick titivation with new flooring & sealant because the plug hole in the sink was grotty (wear&tear) as were the taps. Square toilet seat on a classic shaped loo also looks odd with an attitude of that will do. In my opinion little things are just as important to replace especially in a bathroom against a fancy lampshade.
Staff were very friendly & very helpful. Breakfast service from staff was very good but there was no decaf tea available & the decaf coffee was tasteless. Also same stuff in the room. Luckily, I had a sachet of Kenco on me. We had the cooked breakfast but that was let down by it not being very hot. Maybe something wrong with the warming trays that day. Quality of the breakfast was good & plenty of choice. You wouldn’t starve. In general the hotel is always clean with a team of friendly staff.

What a brillant night i had at the dunkenhalgh for the 80s 90s 00s night what a lovely meal and music my whole table had a brillant night and i can not fault the staff they where all brillant would recomend it to my friends for functions or just to stay its a lovely place

This place outranks many excellent hotels that I have stayed at. A quiet gem of a place with good food, friendly staff and a fabulous gym. We felt safe, relaxed and well looked after. Lovely refurbished room which was very relaxing. Perfect!

Courtyard room was lovely - large and looked recently refurbished. Reception staff were great friendly and helpful. We went to the Black tie dinner dance and weren’t disappointed - the food was lovely, staff excellent and we had a great evening

We stayed in a Privilege room and having stayed in another hotel the previous night we were disappointed. We had a shower room, no bath, although the was a coffee machine with 3 coffee pods and a couple of bathrooms nothing else felt special about the room. Breakfast was ok, but we walked down a featureless corridor and outside under a covered walkway and through a cold bar area, I guess it was closed, to get there. It felt like a Premier Inn.
Our previous hotel had a bathroom two or three times the size, a comfortable sofa in front of the TV and better bathrobes.

Beautiful place in gorgeous surroundings
Great rooms comfy beds lovely on suite
Delicious food brilliant staff
Highly recommended

Great welcome, food was fantastic. Room was lovely and clean, really enjoyed our stay.

⭐️⭐️⭐️⭐️ We loved everything about our stay at the Dunk. Beautiful hotel, wonderful staff, comfy beds, delicious food and very relaxed atmosphere. Only problem was the bad Wi-Fi.

Had an overnight stay with dinner and breakfast. The hotel is in nice surroundings and has a quality feel about it. Our room was terrific - a huge suite with lots of space, a very comfortable bed and a bathroom the size of some entire hotel bedrooms!
The restaurant is classy and the food is good. The restaurant was a little overwhelmed on the night of our visit - a lot of guests for a relatively small staff group to cope with. But they remained professional and attentive throughout.
Breakfast was generous and tasty and good value for money.
Overall, this is a very nice hotel and I wouldn’t hesitate to stay here again.