Mercure Dunkenhalgh Hotel & Spa
Latest Reviews
Attended the Dunk for a soul all-dayer. Nice room, dinner was every good value. Not all the hotel has air-conditioning which as it was a warmish day made it a little uncomfortable at times. . Our room was a bit of a walk from reception and down two flights of stairs. So you may need to check access if disabled.
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Beautiful and stunning building, perfect for weddings and photos. The bedrooms don't match the grandeur of the public spaces and outside view. Very dated and need upgrading. Breakfast was very average, and not enough service cutlery resulting in people cross contaminating meat service cutlery with vegetarian selections, not a good sight for a vegetarian breakfast guest! On the plus side front of house staff very courteous and friendly. Didn't get a chance to sample spa so can't comment on those facilities.
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Nice venue, nice hotel
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The hotel was lovely, the staff friendly they couldn't do enough for us. The foot was great. The spa was good. But did get pretty busy. The only problem was they tested the fire alarm at 6.5am on a Sunday morning! !
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Good
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Excellent venue for events. Attended a few and hosted an event there before.
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Really enjoyed our stay here, great bed and excellent wifi. Beautiful building and surrounds. Breakfast was good too.
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Great setting, a hotel with a lot of character
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Food wasn't as good as I though
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Halls where nice, well equipped bar
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Good location and close to the M65. Friendly staff in pleasant grounds.
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We enjoyed our stay there it's a lovely building and location and surroundings etc, the spa, restaurant, food and bar were all nice. The staff were very attentive and helpful.
The downside was the state of the room, it was in serious need of a maintenance overhaul. The largest of the three radiators didn't work and after the other two had been on a while it started to drip and leak wetting the carpet through to the size of a dinner plate. The windows and main door (to outside) were drafty. The window in the bathroom was covered in tiny spiders and their droppings and obviously hadn't been cleaned in a long while. These spiders were all around the bathroom. There was an area of serious mould on the bathroom ceiling. And the general fit and finish of the room's carpets and fixtures was shabby.
The downside was the state of the room, it was in serious need of a maintenance overhaul. The largest of the three radiators didn't work and after the other two had been on a while it started to drip and leak wetting the carpet through to the size of a dinner plate. The windows and main door (to outside) were drafty. The window in the bathroom was covered in tiny spiders and their droppings and obviously hadn't been cleaned in a long while. These spiders were all around the bathroom. There was an area of serious mould on the bathroom ceiling. And the general fit and finish of the room's carpets and fixtures was shabby.
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Food was good and staff was helpful. Facilities were spacious and comfortable. The drinks were very pricey however.
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I was setting up for a wedding the staff was all friendly and couldn't do enough to help
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Beautiful architecture, great location and facilities but the room I was in was above the spa and it was like being in an over it was very hot even with all the windows open
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Attended for a function. Nice setting and friendly staff. Food was acceptable but nothing to write home about.
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It was amazing
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Went here for a work social and it was very nice. Food was good and drinks kept flowing. The hotel looked nice but I can't comment on tbe rooms because I didn't stay the night.
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Very convenient as we live in Burnley. Room was nice with beautiful view. Service was great and meals were nice. The spa was also lovely.
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I've spent some very pleasent time there.
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Excellent venue. It was our wedding venue a few years since and we make sure we go back to make the most of it from time to time.
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Bit old fashioned... Good food & gym. A little isolated if not traveling by car
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Lovely grounds, parking and access to hotel were brilliant and conference facilities we used were great.
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I love this place, can't wait to get married here, all the staff are wonderful
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The service was excellent, the rooms were very good. The staff went the extra mile.
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