After a very kind drive from Bournemouth, tired and hot there was a mistake with the booking. But no problem Julia from front of house was absolutely superb. Nothing was …
Easily accessible, just off the motorway. Little road noise on the grounds but okay in the room. Amosphere in the restaurant was nice - Courtney* was our waitress & she …
Stayed here a few years ago, that was not good, so have stayed elsewhere since, but up visiting family again at the weekend just gone so thought we would try …
Two rooms booked for myself & husband and MIL. Requested ground floor because the lift is out of order. Trip got off to a bad start when we got caught …
The venue is fabulous, staff are welcoming and helpful...The restaurant and bar outstanding, within the restaurant the food 8s great and staff have a high dedication to customer care. Courtney, …
Hosted an event here which must have given this place a decent return and some aspects of what they did worked well logistically. But 1st impressions last and the appalling …
Lovely server Mia I. Such a lovely restaurant friendly staff and the food was to die for. I had the scallops to start and chicken supreme for main and it …
Recently stayed with my partner and had an absolutely brilliant time. From when we arrived the reception staff were so friendly and welcoming. We got a room upgrade which was …
I went for a Spa day with my daughter, we had a lovely time. I had the hot stone massage by Alisha, it was the best massage I've ever had. …
Had a lovely time here staff very helpful. One very lovely lad called Caleb who informed me on activities in the local area. Will be back
Came to this wonderful hotel twice and have been treated so well. The staff are extremely helpful and polite especially young Caleb who took time to talk about the history …
I personally enjoyed our stay at this beautiful and historically interesting Hotel in Blackburn, it made an excellent choice in comparison to the bland Hilton I'd stayed in the night …
Rooms not well cleaned.. Service needs to be better One of the receptionist was very rude it was a man I forhot his name. The others were fibe and friendly.
This was our first time visiting this hotel & we’ve enjoyed a wonderful stay; the room was lovely and very clean you can tell it’s a modern refurbishment which really …
We came for a lovely little trip away and everyone was so lovely and made our experience incredibly special! Our waitress Lily was a little angel, so sweet and generous …
Stayed for w/e at the hotel which is full of character and old and rambling extensions which do not reflect the character of the 700yrs old building. The executive room …
Old rambling hotel… I am sure has seen better days..the staff esp Kenny, Chuti and Samuel were particularly professional and helpful.. much appreciated. The executive room was in good state …
Great Service at Mercure Dunkenhalgh I’ve been staying at the Mercure Dunkenhalgh in Clayton-le-Moors regularly over the past two years and have always had a very good experience. I’d especially …
Exceptional Service and a Truly Special Welcome I’ve had the pleasure of staying at the Mercure Dunkenhalgh in Clayton-le-Moors many times over the past two years, and I wanted to …
Stayed here whilst in the area on business. The check in process was friendly and prompt (don’t forget to register vehicle details on the machine to avoid a possible fine). …
Great hotel, quite quirky. The Bar restraint was great, food lovely thanks to Ben, top chef. Shout out to Mal who leapt from behind the bar to save us from …
what a lovely friendly hotel,our room was a beauty ,all nice and clean ,staff were brilliant and could not do enough for you,and you do not always get this when …
Came on a coach trip with CAB and had a wonderful stay. The room was lovely with plenty of space, bed was really comfortable and the shower was fabulous .The …
Sam was brilliant as front of house. Travelling on business and facilities were more than suitable. Would recommend.
To all you lovely people, with special mention to Pryha on reception, Courtney and Lilly. This is to thank you for helping to make our stay at the Dunkenhalgh hotel …
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