Great room, very friendly and helpful staff

Nice old hotel, in large grounds, also has a health spa

Excellent

Nice place. Good rooms. Decent breakfast

Clean and comfortable

I loved this hotel! It looks like an old castle, has a fascinating history, the grand staircase is awesome, the staff was top notch, and the gym is huge. The breakfasts were very good. The bar was nice. I would definitely stay here again. Only one down side - we could not seem to find a hotel in the UK that had two double or queen beds like they do in the US. We had to book a "family room" and that meant that the extra bed was an absolutely awful and small fold out couch. The mattress on the fold out was so thin that my son could feel every spring and bar in the mattress. However, every single hotel we stayed in had the same set up so this hotel was no different than any of the others in that regard.

Great venue, staff very helpful, Rooms clean an quiet. Bar price's on the high side.

Staff very helpful, very friendly. Events team (esp. Karen) can't be praised enough! Recommended for functions! A+

I have given it a liked score as for overall comfort, facilities etc. I found it to be very good.
The room was very clean and with a comfortable bed. A nice sized en-suite with bath and shower although the floor needed finishing as only about half of it had been grouted. Free wifi (if you were in range in your room) amazing settings and the spa on site is a bonus (althuogh only being there for one night I didn't use it). The food is a little on the expensive side for what it is but I tried a pasta carbonara dish with poached egg. The pasta and sauce was cooked perfectly and very tasty, the poached egg could have done with a little longer as some of it was uncooked.
For me, however, the down side came at about 9pm. Quietly sitting in my room working and watching the tv, the door to the adjoining room was tried by the people next door. Fortunately I had bolted it on my side so wasn't further disturbed by it. The "couple" then decided to plug their mp3 player into the tv and play music at a volume which I could listen to in my room but not so loud as to be annoying at this stage. Although they had, to me, a reasonable taste in music, the accompanying grunts, groans and moans were a little distracting. Now don't get me wrong, I have nothing against people having a good time and I have to admire the lady and gentlemans stamina as this went on for some 4 hours with breaks for them to check the internet looking at what I assumed to be holiday cottages in Wales and Ireland (yes I could also hear what they were talking about). At about 1am I decided I'd had enough even if they hadn't and went to find the duty manager to ask him to get them to stop. The duty manager arrived shortly and on asking them to turn off the music as there had been some complaints they did so, which must have dampend their ardour some as they also stopped having sex. This now enabled me to get a few hours of comfortable sleep in a very soft bed before my 6am start the following morning.