Great service in reception, dining room and bar, also in the Wellness Spa.
Our spa treatments were a particular highlight of our stay.
Excellent food and overall great experience.
Corridors were cold, as well as room on arrival. Shame we couldn’t access jacuzzi or steam room.

We were a group of 19 women who wanted a spa weekend break and The Mercure lived up to our expectations. The staff were welcoming, polite and helpful, nothing we asked for was too much. The rooms were spacious, very clean and the beds extremely comfortable. The food was very tasty and beautifully presented. Unfortunately the date we chose coincided with the refurb of the thermal suite, however, this was made clear prior to booking. I plan to go again further into the year and am so looking forward to staying. Thank you Mercure staff.

I have stayed here many times, and it continues to get better every time i visit, staff are the best and the food is good as well!!

Extra effort is always made to make the stay very special, I don't think much can be improved.

I've been staying at the Dunk for some time now.
All the staff are friendly helpful from Danielle on the front desk, Sarah, Elena and Elizabeth at the bar and Krishna, Aziz, Amy and Rebecca in the restaurant.
The gym is excellent with new and well maintained equipment and I can't wait for the refurbished Spa to open later this year.

Nice place to stay. I ordered the gnocchi for my main meal and I was given enough to feed two people. Swimming pool nice too. Only reason not giving 5 star as the pillows were like bricks despite very comfy mattress. Also sticky toffee pudding not warm.

We’ve just completed two nights DB+B via the travelzoo deal. Really impressed . Lovely big room, spotless in all aspects. Particularly friendly staff, all of them! Easy parking. Excellent food. Now I’m going to be really picky, cold plates at breakfast, and un- discernibly unwanted background music. Now if those are the only two moans, you may be reassured that in all other aspects, this hotel has exceeded our expectations. We can’t wait to return. To add, parking free if you register your car upon arrival, and the dinner included three courses. Would recommend to all.

Had a lovely couple of nights at the Dunkenhalgh. Lovely room and staff were very obliging. Easy drive to several great locations…we chose Clitheroe. The pool is great…bright and airy and the water was surprisingly warm on a chilly winters evening. Great dinner and breakfasts too.

We run lots of networking events. It's rare to experience a near-perfect event like the one we had at Mercure Blackburn Dunkenhalgh Hotel & Spa this week. Everyone at the hotel was on the ball, our niche set-up requirements were perfect when I arrived at the hotel. The venue space was perfect and worked really well. We had more guest than expected but the team saved the day by making lots more food quickly and without fuss. Special shout out to Natalie, Luke, Edwena and Lisa. We will be back next year!

My sister and I returned yesterday from a short relaxing break at this delightful hotel. It is in an ideal position to visit historical points of interest and surrounding countryside. Facilities and service are very good as were the staff. Our room was very clean, spacious, had everything we needed including iron and board, dressing gowns and slippers and huge TV. also sitting area. Breakfast was great well cooked and ample choices. Aziz the manager gave all his guests a warm welcome and ensured breakfast was a pleasant and smooth experience. There are more places we wish to visit later in the year and will book this hotel again. Thanks to all the team it was a delightful stay.

We had such a wonderful stay at the Mercure Blackburn Dunkenhalgh Hotel & Spa! The staff were friendly, the hotel looks very grand from the outside and is lovely and modern on the inside (we’re trying to find the bathroom mirror for our bathroom at home!) We were especially impressed with the large flat screen TV and variety of channels. There is a pool which is free to use for guests, the steam room/sauna were out of use while we were staying but we still enjoyed having a swim. The restaurant was lovely and the adjacent bar had a great atmosphere. The car park is usually £10 a day we think but was free while we were staying. We felt really relaxed throughout our time here and although we were relatively rural and close to lots of walks, we also found lots of nearby activities to take part in such as axe throwing at Real Axe and curling at The Flower Bowl, so it was a great mixture. We would definitely return here! Thank you for a lovely stay.

My husband and I stayed at the hotel on a inclusive meals basis.

Stylish room with robes and walk in shower, coffee machine etc.
My husband paid for a celebration package balloons, chocolates, petals on the bed.
All very lovely they even added tea lights ( battery ones ).
All these were extras so ask first as I think a large box of Milk Tray was £10 which does seem expensive.

But to be honest that’s my only complaint. The hotel is very large lots of room, grounds to walk around and a well maintained swimming pool.
The bar area is well stocked and the girl , Amy who served us is an excellent ambassador for the hotel.
I asked her about the history of the building and she gave me a complete story of the building including the fact it had a secret tunnel !
Amy was very helpful and had an extensive knowledge of the wines on offer and various cocktails, she is an asset to the hotel.

The dining room recently refurbished has a very light garden feel to it , very airy and plenty of space between tables.
The menu for the evening meal had usual classics such as fish and chips but also various steaks and chicken dishes.
We had 3 courses and throughly enjoyed it, well. Presented, fresh looking and tasting to be honest much better than we thought.
The young lady taking orders in the restaurant Sara again was very knowledgeable about the menu and I believe was the supervisor she was polite and very helpful, again an asset to the hotel.

Prices for starters ranged from £6 for soup £7 for arancini. Main courses 15.00 for steak and ale pie etc. I would recommend calling the hotel prior to your visit and ask if they will do an all inclusive meal deal, excellent value.

There was a large wedding party in the hotel but it didn’t disturb us and we could not hear anything in our room.

We throughly enjoyed our stay and would recommend for business or pleasure.

This hotel is absolutely amazing, the rooms were big, the beds were very comfortable indeed, the spa treatment I had was very relaxing, the whole weekend I felt relaxed, couldn't fault this place. The food was absolutely delicious, and the staff and other guests were pleasant and kind. I only wish the thermal suit was in operation as I love my steams and sauna. But overall, it was a wonderful place to come too and definitely relax as I did with the ladies I spent the weekend with.

I have just returned from a lovely 2 night spa break with my lovely friends. This hotel was amazing with such lovely staff. They were happy, friendly and they could not have done enough for us. Every single member of staff had a smile on their face and the service in the spa, restaurant, reception, lets just say everywhere was perfect. It was a very special weekend for us and the staff made our weekend extra special. The rooms were impeccable and the beds were extremely comfortable. We ate at the restaurant on both nights and the food was cooked and served to a very high standard. Thank you very much for such a lovely stay 😊

Arrived yesterday on arrival looked lovely . Check in was quick . Room big and clean but view of the roof ! Never mind off we went to the pool and jacuzzi . Steam room and spa both closed so a little disappointed. Booked meal in the restaurant . Paid extra for rump steak both me an my husband had it . Husbands was nice mine was tough as old boots . Waitress informed me that there meat delivery has been hit and miss some nice cuts of meat some not so nice ??
Ordered passion fruit cheesecake off the menu with coconut ice cream to be told the only had vanilla cheesecake and no coconut ice cream again due to suppliers … take it off the menu then !
Sat in bar for a few drinks which was very reasonable prices for a hotel . Got talking to a couple who had paid £116 for dinner B&B ( same board as us ) with a free bottle of Prosecco when we paid £150 ? Makes no sense !

Absolute beautiful hotel and spa.
The staff were amazing are very polite.
Especially Christopher who served us in the restaurant.
He was so helpful and a credit to your team!
Will definitely be booking to come back again.
Thank you so much for our stay.

Here for a while and the first thing that's comes over is the friendliness of staff. They do well in an environment that's busy and diverse.
Good reception staff and super fitness centre staff but the bar staff excel. My bar attendee was Elizabeth who goes the extra mile to help. Lovely pleasant woman who looked after us very well.

An old hotel in which some areas need badly refurbished but made up for through the excellent service.

We stayed at the dunkenhalgh 3 nights. The beds where very comfortable and rooms very clean and tidy, just a bit disappointed about paying so much and no robes in the wardrobe. On our last day we decided to have afternoon tea, presented beautifully, but cheap products used and bought in charged at premium prices. Dined in the cameo restaurant, and although the breakfast was amazing I can not say the same for our evening meal, again things bought in but charged at home made prices, also the menu seemed a bit confused not to sure on wether it was lunch or dinner. In all our stay was great we will definitely be going back and dinning the cameo resaurant again as everybody can have an off day. The staff are amazing shout out to Emily on reception, Aziz in the cameo restaurant, flynn the events organiser and Sam, Anne, jenna g, Andrea, and the young lady that did my French tip pedicure in the spa, you all made us feel so welcome and you all went above and beyond to make our stay memorable thankyou.

We stayed at the Dunkenhalgh to celebrate my wife's birthday.
The approach to the hotel is pleasing, the appearance of the stone building in the grounds is impressive. When you get inside and into the guest wings it is less impressive and at times confusing. The journey from reception to the executive wing is unclear and confusing because you pass through rooms that look like there shouldn't be a route through them. An outdoor covered corridor is unattractive and uninviting. Once we got to our adapted room though it was lovely. It has all the facilities for a disabled guest and was spacious and comfortable. There is a small lift to the first floor rooms.
Meals were very nice and staff were very helpful.
We booked through a Red Letter Days voucher, which added a little complication but nothing insurmountable.

Booked via booking.com. Over night stay with breakfast and use of pool. Checked in to this hotel with ease. Delighted to pay £50 less than what Booking.com quoted.

Hotel is old and tired in some places. This is to be expected with age and loss of bookings through 2020/2021. You can’t maintain a hotel if people can’t stay.

Beautiful grounds, ample parking and easy access from the motorway. It feels very grand.

The room we had was massive. Executive suite, two good sized beds. Wasn’t sure if King or double. Beds comfy, even the sofa bed was a good size.

My boys enjoyed running up and down in the room. Great size shower and bath. Clean, tidy and free tea, coffee and biscuits. TV massive in the room. Plenty of plug sockets and USB ports. Room was tired in some places, probably a leak at some point. Nothing that a lick of paint wouldn’t cover.

We didn’t have dinner, probably should have but we was advised that the menu is the same in restaurant as well as bar area.
Menu was reasonable a good 8/10. Probably could have done with a choice for tween who didn’t want kids menu but adult menu didn’t suffice. He had chicken supreme. Younger kids choice wasn’t too bad.

Staff polite, friendly and informative. Even let me order food at 8:30pm for my husband to be brought out at 9pm. My husband arrived at 9pm after closing our business and a 40 min drive.

The pool was used twice, warm, clean and the family change was airy and disability friendly.

Great choice for breakfast, buffet style.
Absolutely cannot fault our stay at all, thank you.

Lovely hotel , clean room , lovely food , clean facilities and grounds are stunning. Great staff both on arrival and in the dining and bars and leisure centre too. Special thanks to Sarah for preparing our room !

We had a lovely one night stay at the hotel on a Sunday night. After having had a rough journey in bad weather, we quickly got checked in, and then we were lucky to be well-looked after by a lovely lady called Anne in the spa bar area, who gave us a warm welcome, arranged us something to eat/drink and nothing was too much trouble, she made us feel at home.
The pool facility is great, we had a nice spacious and quiet room, and the dinner and breakfast during our stay was also good. The staff are all friendly and seem to try hard to do a good job and provide a good service. The hotel is very well-cleaned, and generally it all looks well.
We found our stay to be very good value, and we hope to return again!

We had a lovely spa visit with my daughters to celebrate my 60th birthday. We had a lovely time made more special by two workers Shailesh and Christopher in the food and hospitality section. Shailesh Did everything he could to arrange our cream tea, Christopher was really helpful and friendly during evening meal. He was attentive and assisted in any thing we asked for. It would be lovely if more people were like these two.
Thank you to you both.

Hotel is absolutely stunning. Very modern as we’re both 23 so was perfect for us. Food was delicious. We got a 3 course meal. We already definitely want to revisit 🎉 We we’re served at restaurant by Shaileah who was really lovely and took a cute photo of us.

We stayed for a night in one of the executive suites with an evening meal. The room was lovely and spacious. The evening meal was excellent. Providing hearty and tasty dishes. Shailesh was warm, friendly and attentive with nothing too much to ask for. Would stay again and eat in the restaurant.

The shared spaces in the hotel and spa needed a bit of upkeep but the room was huge and lovely and the restaurant (Christopher served us) was really nice and had really tasty food for all dietary needs.