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Came back from holiday Sunday night, realised there was a problem with the boiler Monday morning. Messaged Empire Monday morning, they were here before 5pm Monday to have a look. …
Boiler diagnostics, fixing pipe work and install of new boiler. Excellent at explaining the process from start to finish. Fully trusted and will use again and absolutely recommend.
I had a wonderful stay! This was my 1st time coming to this hotel. When making the booking I spoke to Sarah and Emily in the reservations team. They are …
Julia on reception was brilliant!
Really nice pleasant hotel. Staff super friendly especially Julia on arrival at reception.
Had a lovely little afternoon in hotel staff very friendly food gorgeous steak sandwich delicious, liam in bar great service, edwena super friendly and great customer service thanks
"I had a wonderful experience at synergy dental clinic The place is very clean and modern, and the front desk staff HEATHER and SIMRA greeted me right away with a …
Very good service, especially with Julia on the front desk.
Beautiful hotel full of character and charm . Our Privilege room was beautiful. The food was very good and the experience was enhanced by the marvellous Courtney who was a …
Mark was very helpful and welcoming, he gave me assistance with a variety of questions and directed me to my room, I’ll definitely stay here again because of an experience …
Had a really enjoyable stay. The hotel was clean, comfortable and had a great atmosphere. A special thanks to Courtney, who was friendly, welcoming and went above and beyond to …
i had a wonderful time at dunkenhalgh the staff there are absolutely amazing, they was so polite especially courtney serving us with a big smile on her face. She accomodated …
Such a great place to stay and stop over ,fabulous building, tasty meal ,big car park and friendly staff especially Samuel at reception was amazing . Will visit again.
Stayed overnight with my wife for personal family reasons, because of its location. My last stay in a Mercure Chain hotel (Warsaw, 2018, reviewed here) had been a nightmare. This …
The service during my trip here was absolutely perfect. Courtney could not do enough for us. And she is a credit to your team.
The service I had was impeccable by a young lady called Courtney ,she did an excellent job.
The dentist and nurse were great - can't fault the service I received and am very grateful. The reception staff were nice enough but I did have to wait quite …
Me and my friend stayed at Dunkenhalgh everything was amazing from check in to check out. Spa,food , service and facilities. Staff was very polite and professional. A big thanks …
First visit to Dunkenhalgh hotel, room was big and bed was comfy. Nice grounds and well maintained facilities , special thanks to semoyal who made our stay pleasant .
Restaurant Host was a lovely gentleman . Thank you for a great stay
My stay was perfect. Comfiest bed ever. Beautiful grounds & Mark was an incredible host he showed us around the building and was very hospitable. Can’t recommend enough!
Julia pracujaca na recepcji naprawde wspaniala i pomocna osoba napra de polecam nigsy przed tem nie doswiadczylem tak milej i pomocnej oso y w jakim kolwiek hotelu naprawde serdecznie polecam …
Absolutely lovely stay, Mark was amazing at showing us the history of the building which meant a lot to understand where we stayed. Also want to mention Samuel who was …
Mark outstanding service, very knowledgeable on history of the building.Gave us a tour. Really enjoyed my stay. Would definitely stay again. Highly recommended
