Mercure Dunkenhalgh Hotel & Spa
Latest Reviews
Food wasn't as good as I though
Source: google.com
Halls where nice, well equipped bar
Source: google.com
Good location and close to the M65. Friendly staff in pleasant grounds.
Source: google.com
We enjoyed our stay there it's a lovely building and location and surroundings etc, the spa, restaurant, food and bar were all nice. The staff were very attentive and helpful.
The downside was the state of the room, it was in serious need of a maintenance overhaul. The largest of the three radiators didn't work and after the other two had been on a while it started to drip and leak wetting the carpet through to the size of a dinner plate. The windows and main door (to outside) were drafty. The window in the bathroom was covered in tiny spiders and their droppings and obviously hadn't been cleaned in a long while. These spiders were all around the bathroom. There was an area of serious mould on the bathroom ceiling. And the general fit and finish of the room's carpets and fixtures was shabby.
The downside was the state of the room, it was in serious need of a maintenance overhaul. The largest of the three radiators didn't work and after the other two had been on a while it started to drip and leak wetting the carpet through to the size of a dinner plate. The windows and main door (to outside) were drafty. The window in the bathroom was covered in tiny spiders and their droppings and obviously hadn't been cleaned in a long while. These spiders were all around the bathroom. There was an area of serious mould on the bathroom ceiling. And the general fit and finish of the room's carpets and fixtures was shabby.
Source: google.com
Food was good and staff was helpful. Facilities were spacious and comfortable. The drinks were very pricey however.
Source: google.com
I was setting up for a wedding the staff was all friendly and couldn't do enough to help
Source: google.com
Beautiful architecture, great location and facilities but the room I was in was above the spa and it was like being in an over it was very hot even with all the windows open
Source: google.com
Attended for a function. Nice setting and friendly staff. Food was acceptable but nothing to write home about.
Source: google.com
It was amazing
Source: google.com
Went here for a work social and it was very nice. Food was good and drinks kept flowing. The hotel looked nice but I can't comment on tbe rooms because I didn't stay the night.
Source: google.com
Very convenient as we live in Burnley. Room was nice with beautiful view. Service was great and meals were nice. The spa was also lovely.
Source: google.com
I've spent some very pleasent time there.
Source: google.com
Excellent venue. It was our wedding venue a few years since and we make sure we go back to make the most of it from time to time.
Source: google.com
Lovely grounds, parking and access to hotel were brilliant and conference facilities we used were great.
Source: google.com
I love this place, can't wait to get married here, all the staff are wonderful
Source: google.com
The service was excellent, the rooms were very good. The staff went the extra mile.
Source: google.com
Great service, friendly and helpful staff and the facilities are top notch. Very pleasant experience.
Source: google.com
Welcoming place, great atmosphere and overall a good experience
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Excellent food
Source: google.com
Ok
Source: google.com
Stay was fantastic apart from other customer food being on my bill. It clearly wasnt my signiture. totally confused about how my room credit was deducted. Will have to wait and check my bank statements to make sure i was not charged twice for room credit.
Source: google.com
I was extremely impressed by the Mercure Blackburn. Not just by the actual building and facilities, but also by the staff. They were welcoming and helpful, and provided an excellent service throughout the day. I would be very happy to visit again.
Source: google.com
Only went for a short morning meeting, there was plenty of parking and the room was very nice as well was food.
Source: google.com
Was visiting relatives with my son in October. We had a fantastic time. All staff were extremely helpfull and nothing was too much trouble. The food was great and breakfast was so good my son tried pretty much everything. The ladies at the front desk were so friendly Barry drew them pictures and had a cheeky apple most times on the way past. We just missed breakfast one morning due to taking too long in the pool, but one of the staff was very kind and managed to get Barry some melon and strawberries. We really did have great stay and can't wait till our next visit. Thanks again to all who made it such an enjoyable break!!!
Source: google.com
Lovely secluded venue, would definitely go again
Source: google.com
