Mercure Dunkenhalgh Hotel & Spa
Latest Reviews
Arrive here early so my husband and I had lunch in the restaurant it was very nice and the lady was very friendly, I went to reception and 2pm to ask if possible our room was ready the lady advised it was and said she had upgraded us….. very nice! We arrived at our room it was such a lovely room and they had even put in balloons, chocolates and a card…. What a lovely touch as I said reason for staying on booking was my birthday night away. Very friendly staff lovely place we will defo return xx
Source: tripadvisor.co.uk
Met a friend for a catch up over dinner. Food was lovely and service really good, thanks to Christopher who looked after us. We will return and try other things on the menu. Its a beautiful hotel and really reasonably priced.
Source: tripadvisor.co.uk
Lovely room and friendly reception but the highlight was the fantastic food !! Thoroughly recommend you eat here. Great selection of beers and shorts, recommend single barrel jack daniels. Breakfast was also very filling and good service again.
Source: tripadvisor.co.uk
Taken advantage of a Groupon offer to stay for 2 nights including dinner on the first night.
My elderly mum was given a disabled access room which was perfect for her needs. Reception staff kindly upgraded our room so we were next door to her. It did mean that we were in the other building and there was a short undercover walk to the dining room but nothing too onerous.
Dinner in the hotel was delicious. I had the goats cheese and red onion pizza and sadly couldn't finish it 😱 needed to make room for dessert! My mum and sister both had chicken with the tandoori sauce which was perfectly cooked.
All the staff are both professional and friendly. Special mention tho to Krishana and Aziz who always made us feel welcome and nothing was too much trouble for them. Must also mention the lovely Sharlesh who looked after my 94 year old mum at breakfast time.
My elderly mum was given a disabled access room which was perfect for her needs. Reception staff kindly upgraded our room so we were next door to her. It did mean that we were in the other building and there was a short undercover walk to the dining room but nothing too onerous.
Dinner in the hotel was delicious. I had the goats cheese and red onion pizza and sadly couldn't finish it 😱 needed to make room for dessert! My mum and sister both had chicken with the tandoori sauce which was perfectly cooked.
All the staff are both professional and friendly. Special mention tho to Krishana and Aziz who always made us feel welcome and nothing was too much trouble for them. Must also mention the lovely Sharlesh who looked after my 94 year old mum at breakfast time.
Source: tripadvisor.co.uk
Back after a 2 year miss because of covid. Stayed here a few times & was pleased to see the refurb of the bar area & dining room. Lovely design & colours. Think we had a refurbed room because carpet, curtains etc looked modern. Lovely comfy bed as usual, massive telly, modern units with nice chairs & nice to have a double aspect room. However, the bathroom must of had a quick titivation with new flooring & sealant because the plug hole in the sink was grotty (wear&tear) as were the taps. Square toilet seat on a classic shaped loo also looks odd with an attitude of that will do. In my opinion little things are just as important to replace especially in a bathroom against a fancy lampshade.
Staff were very friendly & very helpful. Breakfast service from staff was very good but there was no decaf tea available & the decaf coffee was tasteless. Also same stuff in the room. Luckily, I had a sachet of Kenco on me. We had the cooked breakfast but that was let down by it not being very hot. Maybe something wrong with the warming trays that day. Quality of the breakfast was good & plenty of choice. You wouldn’t starve. In general the hotel is always clean with a team of friendly staff.
Staff were very friendly & very helpful. Breakfast service from staff was very good but there was no decaf tea available & the decaf coffee was tasteless. Also same stuff in the room. Luckily, I had a sachet of Kenco on me. We had the cooked breakfast but that was let down by it not being very hot. Maybe something wrong with the warming trays that day. Quality of the breakfast was good & plenty of choice. You wouldn’t starve. In general the hotel is always clean with a team of friendly staff.
Source: tripadvisor.co.uk
What a brillant night i had at the dunkenhalgh for the 80s 90s 00s night what a lovely meal and music my whole table had a brillant night and i can not fault the staff they where all brillant would recomend it to my friends for functions or just to stay its a lovely place
Source: tripadvisor.co.uk
This place outranks many excellent hotels that I have stayed at. A quiet gem of a place with good food, friendly staff and a fabulous gym. We felt safe, relaxed and well looked after. Lovely refurbished room which was very relaxing. Perfect!
Source: tripadvisor.co.uk
Courtyard room was lovely - large and looked recently refurbished. Reception staff were great friendly and helpful. We went to the Black tie dinner dance and weren’t disappointed - the food was lovely, staff excellent and we had a great evening
Source: tripadvisor.co.uk
We stayed in a Privilege room and having stayed in another hotel the previous night we were disappointed. We had a shower room, no bath, although the was a coffee machine with 3 coffee pods and a couple of bathrooms nothing else felt special about the room. Breakfast was ok, but we walked down a featureless corridor and outside under a covered walkway and through a cold bar area, I guess it was closed, to get there. It felt like a Premier Inn.
Our previous hotel had a bathroom two or three times the size, a comfortable sofa in front of the TV and better bathrobes.
Our previous hotel had a bathroom two or three times the size, a comfortable sofa in front of the TV and better bathrobes.
Source: tripadvisor.co.uk
Daughters Wedding lovely venue staff helpful an d friendly rooms comfortable would recommend for any occasion.
Source: google.com
I absolutely love this place.
Source: google.com
I and my family are enjoyed our stay. Helpful staffs, yummy breakfast, super neat room, beautiful and calm serene. A great place for Family, and friends to merry. I truly love this place, and I will be coming back. Thank you for such an excellent service.
Source: google.com
It's an OK hotel restaurant is its best point and reservation booking accuracy its worst and everything else fits between this very wide spectrum. Improvements possible.
Source: google.com
Great place, just off the M56, but you wouldn't know it. We were lucky enough to time our stay with the Italian Women's team for the Euro's, who were based here. If it is good enough for a National Team to stay, then trust me, you can't go wrong.
The main building is steeped in history and includes a number of period features.
Good restaurant and bar.
Spa and pool
What more could you want
The main building is steeped in history and includes a number of period features.
Good restaurant and bar.
Spa and pool
What more could you want
Source: google.com
Only visited as a private hair stylist for a wedding clients.
Staff where helpful, friendly amd welcoming . Rooms where lovely.
Staff where helpful, friendly amd welcoming . Rooms where lovely.
Source: google.com
Lovely clean and spacious rooms, spa really nice with great pool
Source: google.com
Great ambiance
Source: google.com
Very very nice
Source: google.com
A lovely hotel with fantastic staff
Source: google.com
Excellent friendly service, nothing was to much trouble for them. Spacious rooms with good facilities. Clean and tidy.
Source: google.com
Had an amazing weekend at this hotel and Elizabeth the bar lady worked so hard well done to everyone
Source: google.com
Nice hotel. Spa not fully operational when i was there. Nowhere in walking distance to visit. Very good value.
Source: google.com
My fav place for a weekend away.
Rooms are so lush and the pool is so warm.
Still waiting for the heat rooms to be repaired but it is going to be worth it because I loved it before they did it up.
Rooms are so lush and the pool is so warm.
Still waiting for the heat rooms to be repaired but it is going to be worth it because I loved it before they did it up.
Source: google.com
Nice.
Source: google.com
Absolutely brilliant, lovely room, great breakfast. Highly recommended
Source: google.com
