Mercure Dunkenhalgh Hotel & Spa
Latest Reviews
Went to the Wedding open day. Very well presented, good amount of suppliers without it being overbearing. Staff were attentive and friendly and gave good, detailed information. The hotel itself was presentable if a tad unoriginal.
Source: google.com
Impressive building gardens and communal areas
Very nice staff . Excellent breakfast.
Very old fashioned furniture.Needs upgrade.
Pretty dark room, the electric heater is very old and not enough for cold nights
Excellent bed, mattress , duvet and pillows. Very comfortable
Unfortunately there was a kind of noise from a vibrating source, like a big freezer working at night, running all the time andI I had to use earplugs
Very nice staff . Excellent breakfast.
Very old fashioned furniture.Needs upgrade.
Pretty dark room, the electric heater is very old and not enough for cold nights
Excellent bed, mattress , duvet and pillows. Very comfortable
Unfortunately there was a kind of noise from a vibrating source, like a big freezer working at night, running all the time andI I had to use earplugs
Source: google.com
Attended a function and booked a room for the night. Function Room was beautiful, as was the food, and my vegetarian dish was very nicely presented in a separate bowl but on the same plate with the accompanying vegetables, which part was the same as everyone else.
Room very large and comfortable, with a bath - the older hotels have this, but the newer ones only showers - which I personally do not like.
The check in staff were friendly, helpful and efficient.
Room very large and comfortable, with a bath - the older hotels have this, but the newer ones only showers - which I personally do not like.
The check in staff were friendly, helpful and efficient.
Source: google.com
Lovely room, though some distance from reception and restaurant. Very comfortable beds and great shower. Helpful staff. Minor flaws; no bathrobes though described as part of exec room extras; breakfast buffet layout could be improved by separating cold counter from hot thus splitting the queues and reducing waiting.
Source: google.com
Lovely place to stay.
Source: google.com
Great venue
Source: google.com
Fantastic looking old house part of the hotel
Source: google.com
Staff couldnt have been more helpful.
Source: google.com
Lots of historic character in the original building and surrounded by fields but the place is ready for a refurbishment in parts.
Source: google.com
Bar was nicely decorated and large. Suitable for a business meeting which was why I was there.
Source: google.com
I was upgraded without request which I found to be a very nice gesture for a regular customer.
The staff are always very friendly as well
The staff are always very friendly as well
Source: google.com
Nice place for peace and tranquillity..
Source: google.com
Staff were very helpful and pleasant, however, the hotel is looking tired and in need of updating - we upgraded to an exec room, and to be honest, based on rooms like this at other hotels, we might as well stayed in a normal room - bathroom needs decorating and room needs a refresh - the little perks are just that little. Breakfast was a pain - to have to queue in for either cold or hot breakfast was a joke - why are these not in separate areas, why are they not bigger to accommodate people when hotel is running full or at peak times
As mentioned the staff were very good, but it needs updating
As mentioned the staff were very good, but it needs updating
Source: google.com
I was really impressed with this hotel. From the outside it looks lovely and like a castle. Inside is just as nice, with a nice staircase. The room was a good size and really clean. The pool nice and cool and a good seating area. Check in Was good, Emily (I'm sure was her name) was very welcoming and lovely. The restaurant staff were brilliant, very welcoming and always ensured everything was ok. The salmon risotto was beautiful! I would definetly reccommend this hotel to people. I had a lovely relaxing weekend away.
Source: google.com
Door anti thump needs fixing
No source served with ribs - very dry
BLUE Plastic found on black pudding
Told wrong pool opening times for Sunday i.e. Was shut when it was open!.
No source served with ribs - very dry
BLUE Plastic found on black pudding
Told wrong pool opening times for Sunday i.e. Was shut when it was open!.
Source: google.com
Staff very attentative and went out of the way to help in anyway they could.
Our room on the other hand was very dated and smelt a little damp.
Prices were quite dear for the area.
Our room on the other hand was very dated and smelt a little damp.
Prices were quite dear for the area.
Source: google.com
Old stuffy place.
Source: google.com
Beautiful hotel,staff are lovely, facilities are great....came to a wedding and the food was fantastic,would highly recommend
Source: google.com
The food was exceptional, staff were very friendly and the hotel rooms were clean and comfortable.
Source: google.com
Nice rambling old country house - i was in the rather quiet executive wing which meant you could work up an appetite walking to breakfast. Staff very friendly and of a high standard that i've come to expect from the AccorHotels group
Source: google.com
Had a great stay at the hotel
Source: google.com
Looking a bit tired in all parts including the spa. Rooms ok but could do with a bit of smartning up. Room where breakfast is was incredibly warm - had to leave early and stand outside to cool down
Source: google.com
Good
Source: google.com
A lovely hotel, and I would gladly return either for business or pleasure.
A recommendation for improvement would be to have air conditioning installed in the rooms. I slept with the bedroom windows open, as there was only a heater.
A recommendation for improvement would be to have air conditioning installed in the rooms. I slept with the bedroom windows open, as there was only a heater.
Source: google.com
Nice place. Expensive drinks.
Source: google.com
