Mercure Dunkenhalgh Hotel & Spa
Latest Reviews
Excellent hotel with a convenient commuter location, great customer service too
Source: google.com
Lovely hotel and spa highly recommended for wedding and conference very large
Source: google.com
Not much about, food not cheap, but we're totally relaxed after a couple of nights away. Superb value elevates it to 5 stars
Source: google.com
Lovely hotel, staff warm and welcoming. Very nice room.
Source: google.com
Reception and check in efficient and friendly. Staff all courteous and attentive. However, stayed one night in room 80, there is a constant sound of trickling water behind a wooden panel, my wife had no sleep. TV remote didn't work, had to switch on and off at the plug behind the TV. No scotch at the bar!! Offered bourbon instead. The food was not great at the Xmas function, the chef should be ashamed of himself. The red table wine provided was atrocious/undrinkable. For a 4 star hotel, the above issues are just not acceptable, sorry.
Source: google.com
Great value for money we paid under £100
Source: google.com
Went for a celebration, staff wer great, there was some renovations on but didn't disturb us, food was really good, the room was large I decided to have a bath but ther was no soap so husband had to put some shower gel in 1 of the glasses?
Source: google.com
Fantastic hotel with great facilities. Warm welcome and superb food especially the 3 courses for £23 pre booked - great value for money! Christopher at the bar was very helpful in particular, thank you !👌☺️
Source: google.com
Stayed for 3 nights recently as the base for a coach trip. A lovely warm welcome and very speedy check in with everything ready for our arrival and keys handed out immediately. Our room 616 was very clean, quiet and spacious.
We both commented on the comfy beds and complete black out of the room during the night.
Exceptional food with waiter service at dinner. (Tea/Coffee served to the table at breakfast which was buffet service) We loved the idea of selecting our 3 course meal for the following night. A special mention of Joseph in the restaurant who was charming and so helpful.
Without question all staff were polite, professional and helpful. An asset to the company.
Our only disappointment was not seeing all the Christmas decorations go up before we left. Thank you for making our stay so enjoyable.
We both commented on the comfy beds and complete black out of the room during the night.
Exceptional food with waiter service at dinner. (Tea/Coffee served to the table at breakfast which was buffet service) We loved the idea of selecting our 3 course meal for the following night. A special mention of Joseph in the restaurant who was charming and so helpful.
Without question all staff were polite, professional and helpful. An asset to the company.
Our only disappointment was not seeing all the Christmas decorations go up before we left. Thank you for making our stay so enjoyable.
Source: google.com
Excellent, helpful staff... rooms are run down and need care... the bathrooms desperately need maintenance... poor shower pressure and leaking toilet... not good
Source: google.com
Very welcoming
Source: google.com
Came here for a work conference, a meet and greet breakfast morning to meet other staff in the company. Sausage baps weren't the best had better, but overall looks nice hotel and spa to stay in pool looks great when walked past as was parked near there..
Source: google.com
Excellent hotel. Great food and service. Really know how to look after groups.
Source: google.com
Nice hotel, friendly staff and good breakfast. We really enjoyed our stay and would definitely go back.
Source: google.com
Fantastic Manor house. Excellent staff and service. Food in the restaurant was first class. Will definitely recommend 👌
Source: google.com
Previous member of the hotel and spa and now returned, lots of decorative changes and money well spent on the changing rooms, saunas steam rooms etc. All staff are friendly and accommodating to members.
Source: google.com
Very professional and I would highly recommend you check them out. Such a pleasant experience when you stay!!
Source: google.com
A nice place to stay & relax, with good ambiance in the room & helpful staff.
Source: google.com
A little tired, hot water is uncertain
Source: google.com
The Rooms need updating
Source: google.com
One night stay here today
Very pleasant, meal was beautiful really enjoyed it xx
Very pleasant, meal was beautiful really enjoyed it xx
Source: google.com
Stayed for one night , very good staff , really enjoyed the evening meal in the restaurant , will visit again when in the area . Recommended .
Source: google.com
Brilliant location, room was a bit dated with a tiny window. Overall a decent stay.
Source: google.com
Lovely place, lovely service. Thank you.
Source: google.com
Although a little difficult to get there by public transport, the hotel is nonetheless worth a visit & stay. The staff are generally friendly & efficient, correction - very friendly 🙂, but maybe staff levels are not what they should be - my party received 2 courses of their evening meal in about 1 hour & 5 minutes. However, the food is delicious, fresh, & actually the £22 dinner voucher offered to some spa package customers like myself - was expanded to 3 courses worth £28 (October 2022) ! A major attraction of this hotel is its' Spa / Wellness facility with a pool plus relaxing treatment sessions (recommended although a little pricey - worth it !) Aside from the restaurant dining options however, (it opens at 6pm for dinner - reservations recommended) if you want other options - or an extra bottle of water, you may want to travel to nearby Accrington or Blackburn (Accrington Lidl & KFC are just 6 minutes' drive away). The rooms themselves were impressively big, tidy, & clean, but the room shower I had possessed a faulty control panel, so some twiddling was required to get a hot shower. Also, although my room was OK in temperature, there seemed to be no way of turning the radiators down or up, which lowered the high score this hotel should get.
Source: google.com
