Mercure Dunkenhalgh Hotel & Spa
Latest Reviews
Stayed here overnight for work. Clear on first impression hotel is popular with weddings. Picturesque surroundings. Clean, spacious, quiet rooms. Great value.
Source: google.com
We had a lovely stay over valentines weekend. We made full use of the spa facilities and had a treatment. The spa was lovely however the pool was colder than expected, which was disappointing. The room was fantastic however as we were on the end of a corridor it was quiet noisy in the morning with people passing by. The food in the hotel was brilliant. Very very tasty. Service was slightly slow but the hotel was rather busy.
Source: google.com
We had such a nice one night stay. After a cancellation the day before from another hotel, we thankfully found this hotel for Valentine’s Day weekend and were honestly so grateful for the hospitality we received. The spa facilities are great and we received a bottle of wine on arrival. Stunning bathrooms and huge comfy beds in a beautiful old building. The breakfast buffet was great and the dining room is comfortable. Will definitely be back.
On the Friday night before we left (and just after booking the hotel) I emailed to ensure they’d received the booking. I had such quick correspondence from Sadie who was attentive and so helpful. She gave us a later checkout and explained how our package would work.
On the Friday night before we left (and just after booking the hotel) I emailed to ensure they’d received the booking. I had such quick correspondence from Sadie who was attentive and so helpful. She gave us a later checkout and explained how our package would work.
Source: google.com
Nice place good food and amenities
Source: google.com
Had an amazing stay here! The spa was so relaxing especially the menthol steam room! The rooms themselves were luxury loved every minute and have booked to stay again! Only downside is if your looking for busy nightlife Accrington is a quiet town you need to go further out.
Source: google.com
We had a great stay, the food was great and the staff were friendly and helpful. Our room was spacious and had everything we needed for our stay.
Source: google.com
Lovely hotel and service were there for a works dinner dance and the meal 😋 was delicious
Source: google.com
Great staff and service made the stay and event run very smoothly. For a large conference the food was excellent and the team went above and beyond to make the event memorable
Source: google.com
Overall it was a great night but our room was not great. Black mould around the windows and the shower room was chatty and mouldy but not just on the tiles, walls and ceiling but it was comming out of the taps and shower head. Minging!
The food was good and staff were friendly and polite.
The food was good and staff were friendly and polite.
Source: google.com
I really enjoyed my stay but the age of the building is telling with evidence of poor repair around every corner, work is being done and the potential for this to be great hotel can be seen but currently, it is not there. The staff were fantastic, very welcoming and helpful so I am sure once repairs and improvements are made to the building then this will be a place to enjoy a stay.
Source: google.com
Great place this
Source: google.com
The rooms were very comfortable and lovely. The breakfast wasn’t the best and the hotel’s restaurant is overpriced for what it is. The gym is spacious and nice though.
Source: google.com
Great new years break
Source: google.com
Got a deal for the Sunday night Spa break.
The deal included 3 course evening meal and breakfast.
The food was delicious.
Highly recommend.
The staff was excellent throughout.
The deal included 3 course evening meal and breakfast.
The food was delicious.
Highly recommend.
The staff was excellent throughout.
Source: google.com
Lovely hotel spa ok
Source: google.com
Fantastic
Bed breakfast & dinner package - excellent value. We were in a fabulous executive room - big enough for a party!!!!!!! Dinner was the best meal I have had in any restaurant - tender, tasty beef, buttery mash, perfectly cooked vegetables - sadly too full for dessert.
Breakfast was perfectly cooked to order and piping hot on hot plates + a great buffet selection.
Loved the spa (though I am a member so I suppose I'm biased.) All the hotel staff are great - friendly and professional - a credit to the manager. Thank You
Bed breakfast & dinner package - excellent value. We were in a fabulous executive room - big enough for a party!!!!!!! Dinner was the best meal I have had in any restaurant - tender, tasty beef, buttery mash, perfectly cooked vegetables - sadly too full for dessert.
Breakfast was perfectly cooked to order and piping hot on hot plates + a great buffet selection.
Loved the spa (though I am a member so I suppose I'm biased.) All the hotel staff are great - friendly and professional - a credit to the manager. Thank You
Source: google.com
I booked this trip as a surprise for my boyfriend's birthday. I was absolutely amazed by the professionalism but also personalisation from the staff here. They went above and beyond to make his birthday special! They had placed items in the room, which I had provided them with, for our arrival and personalised our meal for him! They were amazing!!!!
Source: google.com
Visited and stayed here for work purposes, room was cold with a plug in heater which I didn't use, food was good quality but expensive (had a cheeseboard @ £10, 2 choices of cheese (small pieces) but plenty of crackers), bar small, good buffet breakfast and staff friendly.
Source: google.com
Lovely weekend away great place for short break
Good rooms and friendly staff
Good rooms and friendly staff
Source: google.com
Mixed bag!
Stayed here on New Year's Day after my partner and I decided to look for a festive spa break. Our stay was not unpleasant, but the hotel itself seems to have a bit of a confused identity.
The room: really nice, very clean, spacious, a pleasure to stay in.
The restaurant: Okay. Not horrible but the food was not memorable. Very much mass catering. My main was relatively flavourless.
The Leisure / Spa facilities - so this is the area which is confusing. The hotel markets itself as a Spa hotel. We arrived and checked in and we were excited to use the facilities. This is where our disappointment began. Upon entering the facilities it was not the relaxing environment one would expect from a Spa, and the very clever photography on many booking websites makes it appear to be something that it is not.
The pool, sauna and steam rooms were all very brightly lit with what I would describe as "gym music" being pumped in. In addition to this the pool was full of kids throwing around toys and screaming (not a grumpy old man -just not what you expect in a spa).
In addition to this the hotel clearly runs a local gym so the facilities were full of locals. Just made for a loud unrelaxing environment.
On day 2 we had treatments these however were lovely. Massage was brilliant.
The hotel would be more accurately described in both mine and my partners opinions as a pleasant hotel with treatments available. Not a spa.
Would we stay again..... if we needed a hotel in the area Yes. ....... if we were looking for a Spa break absolutely Not.
Stayed here on New Year's Day after my partner and I decided to look for a festive spa break. Our stay was not unpleasant, but the hotel itself seems to have a bit of a confused identity.
The room: really nice, very clean, spacious, a pleasure to stay in.
The restaurant: Okay. Not horrible but the food was not memorable. Very much mass catering. My main was relatively flavourless.
The Leisure / Spa facilities - so this is the area which is confusing. The hotel markets itself as a Spa hotel. We arrived and checked in and we were excited to use the facilities. This is where our disappointment began. Upon entering the facilities it was not the relaxing environment one would expect from a Spa, and the very clever photography on many booking websites makes it appear to be something that it is not.
The pool, sauna and steam rooms were all very brightly lit with what I would describe as "gym music" being pumped in. In addition to this the pool was full of kids throwing around toys and screaming (not a grumpy old man -just not what you expect in a spa).
In addition to this the hotel clearly runs a local gym so the facilities were full of locals. Just made for a loud unrelaxing environment.
On day 2 we had treatments these however were lovely. Massage was brilliant.
The hotel would be more accurately described in both mine and my partners opinions as a pleasant hotel with treatments available. Not a spa.
Would we stay again..... if we needed a hotel in the area Yes. ....... if we were looking for a Spa break absolutely Not.
Source: google.com
Had overnight stay and spa with treatment.evening meala x breakfast were excellent room had everything you need very comfortable staff really friendly been twice now ! Be back soon.
Source: google.com
The room was spacious and kept to a nice temperature. The bed was comfortable and the bathroom had both a bath and a shower which was a nice surprise. The food was decent.
Source: google.com
Apsolutley fantastic highly recommend it staff needs praising nothing to much trouble best holiday ever hopefully will come back
Source: google.com
All staff are very pleasant and helpful rooms need a bit of modernisation but very comfortable
Source: google.com
Great room and location the only thing that let it down as the parking and the fact it's a maze trying to get to your the room
Source: google.com
