Stayed here on 6th jan for 2 nights and honestly couldn't fault the hotel beautiful place despite the scaffolding i cant see why people would moan about this when its being done to make the place nicer as its an old building so to be expected staff and rooms were amazing food was great and the spa treatments were wonderful highly recommend staff even went the extra mile and gave me a free glass of bubbly for my birthday and an unexpected surprise of my partner proposing we got a glass of bubbly to celebrate pool was nice and warm as were the rooms will def be returning for another beautiful stay here thanks special shout out to shailesh who served us in the evening lovely service all round :-) be seeing you again kim and stew

Booked a last minute overnight stay and so glad we did. Arrived early room ready which meant we had a little longer in the spa. Robes and slippers provided in the room, room decor great, everything we needed. The visit to the spa was excellent with everything clean & tidy, only downside was the ladies changing rooms being renovated so we all had to share a bedroom to get changed, when we left the spa I went back to my room in my robe. Deal came with a 2 course evening meal and complimentary bottle of prosecco. Food and service was very good and we couldn't fault anything. Breakfast the following morning again no faults, excellent buffet choice & hot food. All in all an excellent stay, yes there were some renovation works in and around the hotel which is the only reason i didn't give 5* at this particular time

We stayed Saturday night for my birthday…plus two friends. Gift in room totally unexpected and a lovely touch. Dispute disruption to spa due to refurbishment of changing rooms…great experience. Staff in spa Richard and Caitlin excelled. Evening dinner extremely good complimentary bottle of wine was most welcome. Service was excellent. Break fast was great and Iziz service was professional and friendly. We will definitely be back. We saw Nicola on reception on arrival and departure she was also brilliant. Thank you.

Beautiful period property with extensive facilities including corporate and wedding services. Looking a bit tired in places, but the friendly service, relaxed atmosphere and great restaurant make up for this. Great sized rooms with a modern feel.
Recommended and would gladly visit again.

Loved this old hotel, the food was good. Great staff. The hotel needs maintenance in some places, but this did not spoil our visit.

We attended a function in the main hall... everything was spot on

Looks lovely from the outside, although not as impressive on the inside. All of the staff were amazing and friendly. The room was clean and big although it was quite far from the restaurant. We had to walk by an event and people were using a room for prayer which just felt a bit awkward. The bar is lovely. The restaurant was not for us. Tables are far too close together (we felt like we were in the Groupon naughty corner). Couldn't have a conversation without hearing or being heard by others. Food was ok albeit on a reduced menu.
Wouldn't recommend this place although I wouldn't say not to go either. Too big and busy for us!

We had a few issues with the deal we booked and some of the services available, our stay could have been disastrous without the hard work of some of the staff and their excellent customer services skills, a special mention and thank you to Ashden (sorry if spelt wrong) in the restaurant area, she was amazing and stopped a massive complaint from myself and husband coming. Children swim times were not manned very well - adults sat round the pool with no intention of swimming were including in capacity numbers and there was no real structure to how it ran, however another member of staff went above and beyond to make sure all families waiting received some swim time - sorry we didn't get his name. Only one person working on the smallest bar with a very poor attitude, too rigid and not accommodating of customers, she practically shouted at the lady before me for not having the right voucher?!?! I would stay again but I do feel some of their staff need a little more training in dealing with guests. Room and facilities lovely and nice touch with the animal hunt for younger guests.......although we all had fun doing that 😁

I only go to the gym and spa and it well run and clean

Beautiful hotel and spa, friendly, helpful staff, very clean throughout.

Went with a friend. Had a lovely spa afternoon, including afternoon tea. Would have liked the afternoon tea after we had used the facilities, though. Staff very friendly. Facilities clean and tidy. Sat outside afterwards and enjoyed the peace and quiet with a lovely bottle of wine. Had a lovely time. Would definitely return.

Amazing relaxing place

Hotel was lovely. Waited along time for food to arrive in bar as problems with chefs . And not biscuits in room lol .

Had a fantastic stay with the family. Rooms lovely food great

Fantastic summer in the Park soul event.

helpful staff
nice historical place

Beautiful building that's grade 2 listed. Staff , amazing! Special shout outs to Sophie on reception, Molly in the restaurant who seved us a lovely dinner( I hope that's her name! Dark hair , glasses , ) who both went above and beyond to make our stay so good and memorable and also Azz who served us in the bar for our last refreshments before hitting the road.
Breakfast was superb. Spa facilities superb. Thank you ! 😊

Excellent place for a night away! Lovely spa area & treatment rooms. Amazingly comfy beds, will deffo be back.

Enjoyed the atmosphere and we were made welcome by all the staff.

Wonderful hotel surrounded by beautiful countryside without being off the beaten track. Great sized rooms and comfy bed with everything you need for a few nights stay.
Stacey in the spa was lovely and friendly. Aziz who warmly greeted us upon arrival and frequently checked in with us during our stay was a credit to the team.
All in all it was an amazing weekend escape and we will be back!

Had a really nice time and good value for money. Appreciated the happy birthday messages and cakes too 😊

It was quite a serene environment. Room was on point. Enjoyed every bit of time spent there.

Big stains on our room carpet. Room 308. Food was mediocre at best. The Spa was decent though 👌

We stayed for a night in the hotel in an executive room (I believe it is the most expensive one). The hotel is very huge and has a lot of rooms in a variety of standards. The whole structure is not modern and it has kept it's historical value. There were two things which we didn't expect at all for a hotel in this level which has led me to give the above score. First, considering the type of room we paid for, it didn't have WiFi in practice. The coverage was the poorest I have ever seen and literally useless and very unstable. I don't know how difficult would be to install a few APs here and there to resolve the coverage issue! Second, the noise in the room. I am not talking about the noise coming from other rooms. There was a pretty much constant noise from pipes and perhaps bathroom fan which was very annoying and you could hear it easily in daylight (at night it was worse). I don't want to mention the issue with thermostatic valve in the bathroom which couldn't get adjusted and we had to shower with a very hot uncomfortable water temperature.
We also tried the spa facilities. Generally, it was pretty much standard but was quite busy and it didn't feel that there was any instructions for how to use the pool (we didn't expect to see people teaching kids how to swim in such a small pool). Also there was no jacuzzi.
The breakfast was in buffet style and a fairly standard one. However, we didn't feel that pastries got refilled so some people didn't see them at all!
The service was good in general but we felt that some staff were not approachable and in some areas, staff were not trained to standards you would expect in such hotels
Other than the above issues we faced, the hotel has beautiful surrounding gardens and fields and everything else you would expect from a hotel at this level.
All in all, I wouldn't recommend the hotel and I think it doesn't pay off what you pay for.

Beautiful setting .Everything was fabulous