Mercure Dunkenhalgh Hotel & Spa
Latest Reviews
Absolutely enjoyed my spa afternoon.Staff very helpful and welcoming .Lovely food and great facilities .Very impressed
Source: google.com
Enjoyed everything.
The food and restaurant were nice and clean, the leisure facilities were fun, the room was very large. masseuse (shelby) was very kind throughout the treatment
The food and restaurant were nice and clean, the leisure facilities were fun, the room was very large. masseuse (shelby) was very kind throughout the treatment
Source: google.com
Everything is just too perfect. Will go again
Source: google.com
Got a package through secret escapes. A night in an executive room, 3 course meal and breakfast. We enjoyed the spa facilities thoroughly. The 3 course meal was excellent, good selection to choose from. Breakfast was a buffet, everything was good quality and there was plenty of choice. I would definitely stay here again.
Source: google.com
Great place friendly staff bar too small for a large hotel lesuire facilities great enjoyed our stay
Source: google.com
We ha a great overnight stay, the pool and steam rooms were brilliant and the rooms large and had everything we needed. Great staff and service.
Source: google.com
Lovely experience of a night away. Staff more than lovely and in particular a shout out to Aziz who walked about during breakfast and made us and everyone feel more than welcome with friendly chat. The facilities live up to the renovated claim they made and more. The restaurant was good and well priced. Rooms absolutely spot on and comfy beds and absolutely gorgeous bathrooms. Overall well worth the package price we paid! Thank you all.
Source: google.com
Lovely overnight stay for our anniversary. Great food and even a room upgrade! We had back massages also and they were very relaxing. Would stay here again!
Source: google.com
Estar en un edificio con 700 años de antigüedad tiene su encanto. Bien restaurado y con todos los servicios. Tiene un spa y gimnasio bastante bueno. El restaurante bien, con típica comida inglesa. Bien servicio y personal muy atento.
Source: google.com
Although our room was upgraded on arrival, unfortunately a double bed was within the room when twin was booked. The receptionist was very quick to find a further room, however one of the Queen beds within was uncomfortable down to the mattress as it felt like the springs were coming through which ultimately led to not having a good night's rest. The food on offer was beautiful for the evening meal, yet felt the breakfast buffet although plentiful, could have been warmer. The staff throughout our visit were pleasant and polite and acknowledged our comments with genuine concern. The spa, although not directly under the hotel, we commented upon the pool being cool, the changing rooms were cold and the spinner for costumes out of order. No robes or slippers were supplied even when part of the package. However the treatment area was lovely with a varied rooms available and plenty of space to enjoy.
Source: google.com
Great venue. Staff are wonderful and the service was good.
Great food comfy rooms and bar area.
Great food comfy rooms and bar area.
Source: google.com
Good service.
Spa treatments were excellent and so was the older lady on spa reception. She was extremely helpful and attentive.
Spa treatments were excellent and so was the older lady on spa reception. She was extremely helpful and attentive.
Source: google.com
Good location, close to motorway, easy to find. Stuff was very friendly, room was spotless clean. Food in the restaurant tasted good, wide selection of alcohol in the bar. Spa facilities nice as well including : pool, steam rooms, sauna, jacuzzi. We came here to spend my husbands birthday, overall very satisfied. definitely recommend, and looking forwards to come back.
Source: google.com
Lovely stay here but whole building was far too warm and there was a ridiculous walk from our room in the far vorner to the restaurant at the other end. Beautiful location, clean and welcoming. Spa was nice but disappointed that there were no therapists to offer us treatments.
Source: google.com
Very polite check in. Got upgraded room which was very nice
Had a chill in the pool then an excellent meal at night.
Had a chill in the pool then an excellent meal at night.
Source: google.com
Nice and comfortable stay. Clean rooms, luxury interiors and very comfy beds. Facilities within the hotel were excellent as well. Highly recommend!
Source: google.com
We upgraded to an executive room which was as far away from the main facilities and entailed a fair walk, part of this walk was outside (under cover but exposed). There was no offer of assistance with our case. The options on the deal menu were not very good. My wife's chicken burger was over cooked and was impossible to eat, she did tell the waitress but no apology or alternative offered.
The room was a good size and comfortable. The sink had a leak and a light out in the bathroom. The tiled floor had an extensive crack in it. There was a big stain on the carpet.
There was nobody at the bar to serve and I had to wait about 10 minutes.
Breakfast was a disappointment, cold plates and luke warm food.
The room was a good size and comfortable. The sink had a leak and a light out in the bathroom. The tiled floor had an extensive crack in it. There was a big stain on the carpet.
There was nobody at the bar to serve and I had to wait about 10 minutes.
Breakfast was a disappointment, cold plates and luke warm food.
Source: google.com
Excellent Hotel, excellent facilities and very clean.
A must visit if in the area.
A must visit if in the area.
Source: google.com
We booked for a belated valentine night, on arrival we had a double room in the executive wing, room was great. We enjoyed use of the pool and spa and later went to the bar. At mealtime we had a three course, whoever the chef was weldone, the food was lovely with the complimentary prossecco. Will be booking again soon.
Source: google.com
The stay was great only thing i would say is that the room were cold & the beds very uncomfortable which kind of took the shine out of a good evening, also when i made the booking the person i spoke to didn't come across as very customer friendly when making the booking
Source: google.com
This is our 4th stay at this hotel and it only gets BETTER.
Source: google.com
Went for a presentation night. Meal was served very quick. No problem. Good food. Easy access to the bar.
Source: google.com
Lovely hotel, friendly staff and relaxing spa. We booked through spadays as a package and it was worth every penny. The restaurant food was delicious.
Source: google.com
Excellent evening meal with friendly staff, had a few pints that had to be returned both bitter and lager, and on most occasions more head than beer. The roons were clean and comfy just a little dated,
Source: google.com
Very nice. Only stopped in for a coffee but I'd recommend it.
Source: google.com
