Mercure Dunkenhalgh Hotel & Spa
Latest Reviews
A great hotel, plenty of plus points.
There's a fully equipped gym, spa facilities, cameo restaurant and bar.
Rooms are good, plenty of choice based on your budget.
Stand out feature is the staff, excellent all round, cannot help enough and are friendly and welcoming.
on my most recent stay Julia was very helpful, thank you
There's a fully equipped gym, spa facilities, cameo restaurant and bar.
Rooms are good, plenty of choice based on your budget.
Stand out feature is the staff, excellent all round, cannot help enough and are friendly and welcoming.
on my most recent stay Julia was very helpful, thank you
Source: google.com
Amazing experience, all staff was so friendly, but Julia’s service was exceptional, will be returning 😊
Source: google.com
Julie was great
Source: google.com
I had an amazing experience at this hotel, thanks to the incredibly kind and dedicated team. From the moment I arrived, the reception staff made me feel genuinely welcome. They are very friendly, attentive, and always ready to help with anything you need. Their warm, personal approach really sets the tone for the whole stay.
The restaurant and breakfast team also deserve special praise. They are so passionate about what they do, and you can feel it in the way they look after every guest. Their positive energy truly makes my day, and the food itself is delicious with great quality and variety.
My room was equipped with great amenities, especially for coffee and tea lovers, and the bed was very comfortable.
Overall, the staff here go above and beyond. Their friendliness, professionalism, and genuine care for guests make this hotel stand out.
The restaurant and breakfast team also deserve special praise. They are so passionate about what they do, and you can feel it in the way they look after every guest. Their positive energy truly makes my day, and the food itself is delicious with great quality and variety.
My room was equipped with great amenities, especially for coffee and tea lovers, and the bed was very comfortable.
Overall, the staff here go above and beyond. Their friendliness, professionalism, and genuine care for guests make this hotel stand out.
Source: google.com
Julia on reception was amazing. Sorted all my Accor issues out. Excellent service from Mercure
Source: google.com
Julia was amazing as always. Amazing at her job
Source: google.com
Was welcomed and checked in by Julia who was very polite and friendly.
Source: google.com
Lovely hotel and fantastic staff. There was a really lovely lady on the front desk called Julia who was extremely friendly. It makes a change from the typical moody receptionist I often face at other hotels
Source: google.com
Very good service, especially with Julia on the front desk.
Source: google.com
Julia on reception greeted us with a warm smile very friendly and professional answered all questions and was a pleasure to deal with all staff were friendly and helpful which made for a great mini break for me and my wife
Source: google.com
Absolutely beautiful!
No one fault
Staff was amazing
Spa amazing
Food amazing
All found perfect
No one fault
Staff was amazing
Spa amazing
Food amazing
All found perfect
Source: google.com
Absolutely beautiful, staff fantastic, especially the gentleman that welcomed us and check us in, his name was “ Priya “ absolutely fantastic 10/10
Room is clean and tidy
Overall very happy indeed
Room is clean and tidy
Overall very happy indeed
Source: google.com
Came to the hotel for the new years eve event it was amazing !! . Great service , friendly staff and fabulous food couldn't fault one bit😊. Will be returning a special thank you to Emily and Sarah for booking me in.
Source: google.com
I attended the New Years Eve 1920s themed Gala Dinner. The event was fantastic from start to finish and the accommodation was perfect. Couldn’t fault it at all 🌟🌟🌟🌟🌟
Source: google.com
We attended the New Year’s Eve party and had an amazing time. The food was beautiful, and the room was clean to a very high standard. We’re really looking forward to returni
Source: google.com
Had a great night at the nye party at the dunkenhalgh hotel. Special mention to the event manager luke
Source: google.com
My husband and I had an amazing 2 days stay including their New Years Eve Party. I can't speak highly of the staff.
Emily Brown and her collegues were all exceptional from start to finish. The bedroom we were allocated room 202 was everything you would need for a perfect stay including dressing gowns & slippers, a fantastic coffee machine, iron and ironing board too, not forgetting the huge comfy bed. The Party held in the ballroom was decorated in "Black/white" with the most elegant table decorations on them. Entertainment started with Paul Guard singing great songs followed by a top DJ to see in 2026. The whole evening was tremendous and can't wait to book in again.
THANK YOU AGAIN EMILY BROWN, you didn't let us down.
Emily Brown and her collegues were all exceptional from start to finish. The bedroom we were allocated room 202 was everything you would need for a perfect stay including dressing gowns & slippers, a fantastic coffee machine, iron and ironing board too, not forgetting the huge comfy bed. The Party held in the ballroom was decorated in "Black/white" with the most elegant table decorations on them. Entertainment started with Paul Guard singing great songs followed by a top DJ to see in 2026. The whole evening was tremendous and can't wait to book in again.
THANK YOU AGAIN EMILY BROWN, you didn't let us down.
Source: google.com
Had a very pleasant stay with my partner, hotel was amazing and welcoming. Julia on Reception made me feel very welcome and was very helpful. Rooms were great and overall good stay.
Source: google.com
Très bonne acceuil , bien organisée, Julia a été très rapide à la remise des cle !
Source: google.com
Julia was very friendly and welcoming and made my stay totally brilliant. I would definitely recommend and come back in the future
Source: google.com
Beautiful hotel, Julia on reception was amazing and Yoman at the bar couldn’t have done more for us!
Source: google.com
Lovely night away. Staff so nice and building incredible. Rooms spacious, clean and own heating.
Source: google.com
The chap named Sem at desk was fantastic! (Give that man a raise!!!)
Gave us everything we needed, a warm welcome, information on the history and it's ghosts. Absolutely wonderful!
Thank you all, but especially Sem!
Gave us everything we needed, a warm welcome, information on the history and it's ghosts. Absolutely wonderful!
Thank you all, but especially Sem!
Source: google.com
Nice hotel with plenty of original features. Rooms are nice with plenty of space - Mrs loves the fact there’s a plug near the mirror so well done guys for thinking about where sockets should go.
The Leisure facilities are good with a decent pool and 2 steam rooms.
We had an evening meal in the restaurant which was really good.
Breakfast was self service but again the food was tasty with good quality local produce.
There’s plenty of parking outside and
all the staff throughout the premises are extremely Courteous.
Keep up the good Work guys
The Leisure facilities are good with a decent pool and 2 steam rooms.
We had an evening meal in the restaurant which was really good.
Breakfast was self service but again the food was tasty with good quality local produce.
There’s plenty of parking outside and
all the staff throughout the premises are extremely Courteous.
Keep up the good Work guys
Source: google.com
i was booked in at a spa day shoulder, back and neck and i wasn’t overly pleased . The pool, saunas and steam rooms were excellent but the massage wasn’t , i was not asked what pressure was preferred and instead had a light massage which didn’t help with any tenderness and my shoulders wasn’t even touch! i am not happy with this service especially for the price and i would like something to be done about this .
Source: google.com
