Mercure Dunkenhalgh Hotel & Spa
Latest Reviews
We have just been for a couples spa day! This was one of the best spa experiences iv had.
The welcome from the wonder full reception was the perfect start.
All our dietary requirements where met for the afternoon tea, the pool was clean and not to busy, now the treatments….. Sarah C is incredible…. My facial with head massage was utterly brilliant! My partner had a wonderful back neck and shoulder with Mia he added the best massage he has had and we frequently go to spas so highly recommended.
We will be back every month now.
The welcome from the wonder full reception was the perfect start.
All our dietary requirements where met for the afternoon tea, the pool was clean and not to busy, now the treatments….. Sarah C is incredible…. My facial with head massage was utterly brilliant! My partner had a wonderful back neck and shoulder with Mia he added the best massage he has had and we frequently go to spas so highly recommended.
We will be back every month now.
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My favourite hotel to go to, beautiful building, welcoming staff, clean and spacious rooms and delicious food, keep up the great work 👍
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Great hotel, efficient staff, amazing food and lovely spa, great weekend getaway ☺️
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Great food and service, lovely clean bedrooms
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Sam was very welcoming and polite at the reception the hotel is absolutely stunning and people are lovely
Source: google.com
Hotel looked nice from the outside. We felt the reception staff were a bit rude; they tried to charge us for a room we had already paid for when we asked to add breakfast on and were not hugely apologetic for the oversight.
We had one of the executive rooms. The size was good and the room was fairly clean but there was an overwhelming smell of fresh paint. We had to open all windows to alleviate the smell which isn't ideal in winter. Luckily the heating was very effective so we kept that on.
Upon showering, we found that the water didn't drain quickly enough and the wet room floor filled up considerably leaving us standing in water whilst showering; not ideal.
Breakfast was good, nice amount of choice and everything was laid out clearly.
We had one of the executive rooms. The size was good and the room was fairly clean but there was an overwhelming smell of fresh paint. We had to open all windows to alleviate the smell which isn't ideal in winter. Luckily the heating was very effective so we kept that on.
Upon showering, we found that the water didn't drain quickly enough and the wet room floor filled up considerably leaving us standing in water whilst showering; not ideal.
Breakfast was good, nice amount of choice and everything was laid out clearly.
Source: google.com
Great venue - friendly staff and remarkable food!
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Loved the stay ...., thanks Mr. Priya Ranjan Thakur, you had been amazing host. Loved your hospitality....GREAT FOOD and perfect SPA session also looking forward to stay again with my family!
Once again thanks Mr. PRIYA RANJAN THANK
Once again thanks Mr. PRIYA RANJAN THANK
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Staff are amazing .so friendly and helpful
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Wonderful rooms, clean and spacious room, efficient room attebdent. Jeep up the great wirk.
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The place is Great but the Staff are better, always, alway friendly and helpful.
Source: google.com
We have had a fantastic stay at this Hotel
Can not fault it
Staff warm and welcoming
Friendly
Food is second to none
Rooms are spotless
And a well stocked bar with great choice of drinks
Can not fault it
Staff warm and welcoming
Friendly
Food is second to none
Rooms are spotless
And a well stocked bar with great choice of drinks
Source: google.com
Thank you for looking after me
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We had a 10 night stay everything was spot on. The reception team were attentive & professional the hospitality staff went above and beyond, house keeping did an excellent job. The food in the restaurant was delicious & the bar menu had a good choice. The spa treatments were exceptional! We will definitely return.
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Amazing customer service! The reception staff were so accommodating and helpful! Samir, was able to provide us with the best quality service I’ve ever had from a hotel! Would recommend!
Source: google.com
We revisit this hotel every christmas when visiting family.
The staff are always super friendly and always helpful.
Food in Cameo bar is getting better.
A little pricey in bar. But its a hotel.
The staff are always super friendly and always helpful.
Food in Cameo bar is getting better.
A little pricey in bar. But its a hotel.
Source: google.com
Lovely hotel, restaurant & spa
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Demi Montague in the spa was absolutely amazing, ill return just for her service. Thanks Demi x
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Wonderful accommodation, very friendly staff
All of our expectations were fulfilled! Would definitely stay again.
All of our expectations were fulfilled! Would definitely stay again.
Source: google.com
Very pleasant place to stay all the staff are very friendly and eager to help, the pool and gym and spa add to the comfort of staying there
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Beautiful historical building. Well run, with friendly and helpful staff.
Very good venue for a wedding / large party.
Very good venue for a wedding / large party.
Source: google.com
Just used this hotel as part of a weekend trip on the pendle witches 🧙 experience with hainted happenings
Very good food very friendly staff
Specially the breakfast staff
All made us feel welcome 🤗
Very good food very friendly staff
Specially the breakfast staff
All made us feel welcome 🤗
Source: google.com
Clean rooms, friendly and helpful staff. Found the restaurant menu limited so ate elsewhere, Stayed for breakfast though that was good. Nice hotel though and will stay again
Source: google.com
Today my friend and I popped in for a coffee before my friend played the last post in Rishton. We met the lovely waitress Ursula. She couldn't have been more helpful. We then went back for lunch and discovered that she was 78 yrs old and also had another job. She said she didn't need to work but wanted to. What an inspirational women she was. A pleasure to have met you Ursula. Maggie and Mo x
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Everyone was so welcoming and made my stay really special. Highly recommended. The food in the restaurant is incredible.
Source: google.com
