Mercure Dunkenhalgh Hotel & Spa
Latest Reviews
Every time I visit, Iām reminded of how welcoming the staff are. From check-in to check-out, they go above and beyond. We need more hotels with staff this friendly and accommodating!
As a solo female traveller, feeling safe is my top priority, and the Dunkenhalgh has definitely earned a spot on my "feel safe" hotels list.
As a solo female traveller, feeling safe is my top priority, and the Dunkenhalgh has definitely earned a spot on my "feel safe" hotels list.
Source: tripadvisor.co.uk
Just returned from the dunkenhalgh spa afternoon. I had heard mixed reviews of the spa and being very local for some reason just never thought to visit but will definitely be going back. The grounds of the hotel and the hotel itself are lovely and I have visited before. I was welcomed to the spa by friendly professional staff with a glass of cold fruit juice which was nice on such a hot day and the bar area there was lovely and modern. Taken down to the spa and shown around - yes some of the corridors and changing areas are dated and could do with a refresh but seemed clean. Pool area is lovely. Again I had heard this was dated and it is is some ways but was clean and tidy and is a lovely area to relax with a book. The spa facilities are great! A nice big sauna and a couple of steam / aroma rooms. Well laid out and spacious. Great value for money for the afternoon. Price of hire of robes/slippers a bit steep at 7.50 but you don't have to do this and it's nice to not have to wash towels etc. A nice relaxed afternoon and will return.
Source: tripadvisor.co.uk
Greeted with warm welcome by Sam & :Louise - Smooth check in - and despite being given clear directions - lost my way to be assisted by friendly & helpful Richard - Linen Porter
Room 103 exceeded all expectations - perfectly appointed and whilst un packing Sam came to check I was "happy" with room - Happy /- I was DELIGHTED
Pleasant time spent in Cameo Bar - Jack - Barman very attentive
Breakfast in Cameo Restaurant I consider to be on a par with same enjoyed on recent Cruise Manager Aziz - Warm , welcoming and efficient with a professional flair
Dinner was spent @ Hyndburn Business Awards Ceremony hosted by the Hotel - & They did so magnificently- special thanks to Manager Amy - presented Birthday Cake to one of my gusts with perfect timing
Room 103 exceeded all expectations - perfectly appointed and whilst un packing Sam came to check I was "happy" with room - Happy /- I was DELIGHTED
Pleasant time spent in Cameo Bar - Jack - Barman very attentive
Breakfast in Cameo Restaurant I consider to be on a par with same enjoyed on recent Cruise Manager Aziz - Warm , welcoming and efficient with a professional flair
Dinner was spent @ Hyndburn Business Awards Ceremony hosted by the Hotel - & They did so magnificently- special thanks to Manager Amy - presented Birthday Cake to one of my gusts with perfect timing
Source: tripadvisor.co.uk
Family of 6 visiting to stay for a funeral in Burnley [4 rooms] . Everyone happy with accommodation and food. Thank you for arranging a round table for 6 people in the Restaurant for evening meal and breakfast so we could all sit together. Hotel Staff all helpful and efficient.
Source: tripadvisor.co.uk
Firstly we got a free upgrade to a bigger room which was amazing! The spa facilities were spot on, big pool, sauna and steam. Then we had a nice meal in their restaurant in the evening which was spot on. Everyone was very friendly especially Carla who worked at their bar. Couldn't fault it
Source: tripadvisor.co.uk
Hidden gem of a hotel, great spa, large bedrooms, good food and service mostly great too. Plenty outdoor seating space and good value for money.
Source: tripadvisor.co.uk
We stayed here on a spa break and we loved it. From the moment you walk into reception you are greeted with a smile and made to feel so welcome. The staff here are just lovely. Every single member of staff welcomes you and it was something was really stood out to us. The whole stay was wonderful. The spa was beautiful and our treatments were fantastic. The food in the restaurant was beautiful. The rooms were spotlessly clean. We loved everything about our stay.
Source: tripadvisor.co.uk
Wonderful time spent here. The food is perfect, rooms spacious and so very comfy. Great nights sleep. The hotel has so much history and character. Beautifully kept and spotlessly clean. Grounds are beautiful and relaxing. The staff are so welcoming, friendly and helpful.
All in all best hotel I have ever been to.
All in all best hotel I have ever been to.
Source: tripadvisor.co.uk
We arrived for one night only, to find a lovely large room very clean and comfortable. All the members of staff we had contact with were friendly, helpful and made our stay even more pleasurable. The meals in the restaurant were excellent. We would definitely use this hotel again, 100%
Source: tripadvisor.co.uk
Staff excellent. Hotel looking very tired and could do with updating. Carpets need a good clean , bathroom was clean apart from towel rail which was accumulated with dust. Rated overall stay as 4, due to staff, would I stay again probably not
Source: tripadvisor.co.uk
I enjoyed my 1-night stay at Mercure Blackburn. Staff were friendly and professional to everyone. Special mention to Priya at the reception desk for his hospitality. Rooms were clean and spacious. The gym was well-equipped with free weights, mats, and machines for different types of training (e.g., strength, cardio, core, etc.). I feel the hotel can improve guests' gym experience by installing additional wall mirrors in the weight training areas. That way guests can inspect their form in the mirror when performing strength training exercises.
Source: tripadvisor.co.uk
I was met by Samual (Samayela) who checked me in; he was warm, friendly and welcoming and even escorted us to our rooms to ensure all was OK.
This level of service continued throughout our stay, including in the restaurant with Aziz, who made sure we had everything we wanted - superb.
Additional friendly and efficient help was provided by Emma and Curtis, who also made sure we were well catered for on booking.
We were in the Executive rooms which were excellent; spacious and clean with a superb TV. My only criticism is there is no complimentary bottled water in the room, nor a fridge, nor a safe - I thought this strange as it was an Executive room.
However, Samual sorted water out for me immediately, again illustrating great service.
I am booking again for my next visit.
Thank you Dunkenhalgh Team.
This level of service continued throughout our stay, including in the restaurant with Aziz, who made sure we had everything we wanted - superb.
Additional friendly and efficient help was provided by Emma and Curtis, who also made sure we were well catered for on booking.
We were in the Executive rooms which were excellent; spacious and clean with a superb TV. My only criticism is there is no complimentary bottled water in the room, nor a fridge, nor a safe - I thought this strange as it was an Executive room.
However, Samual sorted water out for me immediately, again illustrating great service.
I am booking again for my next visit.
Thank you Dunkenhalgh Team.
Source: tripadvisor.co.uk
Great place very well located for touring motorways good food super beds
Jack at the bar was his usual self great service and helpful. A credit to the company.My husband has trouble with baths so great to be given an acceptable room .reception very helpful
Jack at the bar was his usual self great service and helpful. A credit to the company.My husband has trouble with baths so great to be given an acceptable room .reception very helpful
Source: tripadvisor.co.uk
We booked this property as a one night stop in the middle of a long journey. We booked because it looked like an old grand house and had onsite parking. We were not expecting anything flash and that was OK for the location and price point. The hotel is old and dated. However our room was spacious, clean with a king bed! What a nice surprise after some decidedly small ādoubleā beds in the UK. Nice bathroom too. Breakfast was adequate, nothing special. All in all the stay was better than anticipated.
Source: tripadvisor.co.uk
Absolutely Beautiful room
Spotless
Staff brilliant (reception and restaurant )
Spa pool and gym was perfect
Breakfast was great
I couldnāt fault anything to be honest
Definitely going visit this hotel again
The hotel looks just as good on the outside as it does on the inside
Room 14 was just bang on for the money
Thank you
Spotless
Staff brilliant (reception and restaurant )
Spa pool and gym was perfect
Breakfast was great
I couldnāt fault anything to be honest
Definitely going visit this hotel again
The hotel looks just as good on the outside as it does on the inside
Room 14 was just bang on for the money
Thank you
Source: tripadvisor.co.uk
Great place. Could have a few more options on the menu. But what they served was well cooked, and presentation A+ room was basic but had everything you would need.
Source: google.com
Really nice quiet hotel with spacious room, good facilities and service.
Source: google.com
Great hotel, with lovely staff. Well placed for some of the scenic beauties of the Ribble Valley.
Source: google.com
Really enjoyed our stay, staff were really nice and very helpful.
Would definitely recommend it and return in the future.
Would definitely recommend it and return in the future.
Source: google.com
Looks amazing as you drive up to the building amazing for prom and wedding photos food and drink good
Source: google.com
A bit tired now but has lovely charm and is a great location.
Source: google.com
lovely place and car show š
Source: google.com
Rooms in main hall not good but new rooms fabulous
Source: google.com
A day trip to see a car show in the grounds of this stunning hotel and spa.
Source: google.com
Spa afternoon, highly recommend. Staff friendly. Facilities amazing.
Source: google.com
