Mercure Dunkenhalgh Hotel & Spa
Latest Reviews
Friendly staff great food excellent service really impressed with restaurant clearly well managed as staff all smiles highly recommended
Source: google.com
I asked a night before if they did birthday cakes which they said no but said would organise something on desert just to wish my husband a happy birthday which they didn't do 😥. The room was very spacious and big but in the toilet there was no soap holder. Also I couldn't increase the temperature of the water as it was luke warm. The door to the room was dirty. Staff were friendly though they disappointed me on the birthday thing
Source: google.com
Staff very helpful and cheerful food good and everywhere clean lovely view from room
Source: google.com
Amazing place,
Source: google.com
Nice.....confusing system to get to conference rooms.
Source: google.com
Excellent room with good facilities. Friendly efficient staff
Source: google.com
Excellent stay, visitors well catered for, very good attentive staff, would definately stay again
Source: google.com
Firstly to note is parking requires payment (thankfully not this time).
Upon checking in we were told Spa and sauna was closed apparently due to a leak?! But it has been shut for months, which was disappointing and not good enough!
ALOT of the areas of the hotel require decoration, the rooms were nice but the beds weren't very comfortable. No biscuits were left with the minimal coffee / tea trays and again minimal bath / shower items in bathroom.
In the bar in there were issues with charging drinks to the room as although it had been done at reception, it hadn't been done correctly on system??
At Breakfast the staff were friendly and food was nice but minimal.
All in all our stay was ok but definitely had better and paid less.
Upon checking in we were told Spa and sauna was closed apparently due to a leak?! But it has been shut for months, which was disappointing and not good enough!
ALOT of the areas of the hotel require decoration, the rooms were nice but the beds weren't very comfortable. No biscuits were left with the minimal coffee / tea trays and again minimal bath / shower items in bathroom.
In the bar in there were issues with charging drinks to the room as although it had been done at reception, it hadn't been done correctly on system??
At Breakfast the staff were friendly and food was nice but minimal.
All in all our stay was ok but definitely had better and paid less.
Source: google.com
Please don’t recommend Brownhill Taxis in future. The taxis we ordered arrived late, were barely road worthy and the drivers were rude. On top of that, they charged £35 for a journey that should have cost no more than £17. Use Max Cabs instead.
Source: google.com
Excellent!
Source: google.com
Excellent place to visit
Source: google.com
Lovely place good staff really enjoyed the food despite other reviews.
Source: google.com
First experience not so great but that was circumstance.. 2nd complimentary stay much better although we were promised an upgrade due to the previous stay.. it wasn't an upgrade but the food in the restaurant is actually fantastic and coming from me that is a really good review I loved every minute of the restaurant experience there.
Source: google.com
Cool place
Source: google.com
Fantastic
Source: google.com
Just visited to go to stamp auction
Source: google.com
Super
Source: google.com
Absolutely gorgeous place. We attended a wedding last week. I found it the best wedding venue so far. Must visit again.
Source: google.com
Ok
Source: google.com
Plumbing poor in bathroom, not all lights working in the room. Nice and clean though. Breakfast was really bad, not even the continental was good. Evening meals were also poor.
Source: google.com
Popped in for a cup of tea with a friend after a swim. Was over the moon when our server Asiz went the extra mile for us. Customer service was amazing ☺️
Source: google.com
Very nice! enjoyed the spa 😊
Source: google.com
We went for a spa day on a wowcher and had such a super time!
The staff are fabulous, the afternoon tea was gorgeous, the facilities were clean and enjoyable although a little rabbit Warren to find our way back to the lockers. We had the facial treatment, I felt the offer should of been body feet or hands.
We had to look around the 700 year old gorgeous building and it's grounds- great day out.
I would highly recommend!!
The staff are fabulous, the afternoon tea was gorgeous, the facilities were clean and enjoyable although a little rabbit Warren to find our way back to the lockers. We had the facial treatment, I felt the offer should of been body feet or hands.
We had to look around the 700 year old gorgeous building and it's grounds- great day out.
I would highly recommend!!
Source: google.com
A spa day as part of my daughters birthday celebrations. Afternoon tea was amazing (and also great option for my niece who has lactose intolerance )
Must mention Sam who helped to arrange our day and for his attention during our visit...very professional . Thanks Sam
Must mention Sam who helped to arrange our day and for his attention during our visit...very professional . Thanks Sam
Source: google.com
Nice deal, great hotel room and food was great. Not sure why there was such a high police/security presence though.
Source: google.com
