Mercure Dunkenhalgh Hotel & Spa
Latest Reviews
The rooms were very comfortable and lovely. The breakfast wasn’t the best and the hotel’s restaurant is overpriced for what it is. The gym is spacious and nice though.
Source: google.com
Great new years break
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Got a deal for the Sunday night Spa break.
The deal included 3 course evening meal and breakfast.
The food was delicious.
Highly recommend.
The staff was excellent throughout.
The deal included 3 course evening meal and breakfast.
The food was delicious.
Highly recommend.
The staff was excellent throughout.
Source: google.com
Lovely hotel spa ok
Source: google.com
Fantastic
Bed breakfast & dinner package - excellent value. We were in a fabulous executive room - big enough for a party!!!!!!! Dinner was the best meal I have had in any restaurant - tender, tasty beef, buttery mash, perfectly cooked vegetables - sadly too full for dessert.
Breakfast was perfectly cooked to order and piping hot on hot plates + a great buffet selection.
Loved the spa (though I am a member so I suppose I'm biased.) All the hotel staff are great - friendly and professional - a credit to the manager. Thank You
Bed breakfast & dinner package - excellent value. We were in a fabulous executive room - big enough for a party!!!!!!! Dinner was the best meal I have had in any restaurant - tender, tasty beef, buttery mash, perfectly cooked vegetables - sadly too full for dessert.
Breakfast was perfectly cooked to order and piping hot on hot plates + a great buffet selection.
Loved the spa (though I am a member so I suppose I'm biased.) All the hotel staff are great - friendly and professional - a credit to the manager. Thank You
Source: google.com
I booked this trip as a surprise for my boyfriend's birthday. I was absolutely amazed by the professionalism but also personalisation from the staff here. They went above and beyond to make his birthday special! They had placed items in the room, which I had provided them with, for our arrival and personalised our meal for him! They were amazing!!!!
Source: google.com
Visited and stayed here for work purposes, room was cold with a plug in heater which I didn't use, food was good quality but expensive (had a cheeseboard @ £10, 2 choices of cheese (small pieces) but plenty of crackers), bar small, good buffet breakfast and staff friendly.
Source: google.com
Lovely weekend away great place for short break
Good rooms and friendly staff
Good rooms and friendly staff
Source: google.com
Mixed bag!
Stayed here on New Year's Day after my partner and I decided to look for a festive spa break. Our stay was not unpleasant, but the hotel itself seems to have a bit of a confused identity.
The room: really nice, very clean, spacious, a pleasure to stay in.
The restaurant: Okay. Not horrible but the food was not memorable. Very much mass catering. My main was relatively flavourless.
The Leisure / Spa facilities - so this is the area which is confusing. The hotel markets itself as a Spa hotel. We arrived and checked in and we were excited to use the facilities. This is where our disappointment began. Upon entering the facilities it was not the relaxing environment one would expect from a Spa, and the very clever photography on many booking websites makes it appear to be something that it is not.
The pool, sauna and steam rooms were all very brightly lit with what I would describe as "gym music" being pumped in. In addition to this the pool was full of kids throwing around toys and screaming (not a grumpy old man -just not what you expect in a spa).
In addition to this the hotel clearly runs a local gym so the facilities were full of locals. Just made for a loud unrelaxing environment.
On day 2 we had treatments these however were lovely. Massage was brilliant.
The hotel would be more accurately described in both mine and my partners opinions as a pleasant hotel with treatments available. Not a spa.
Would we stay again..... if we needed a hotel in the area Yes. ....... if we were looking for a Spa break absolutely Not.
Stayed here on New Year's Day after my partner and I decided to look for a festive spa break. Our stay was not unpleasant, but the hotel itself seems to have a bit of a confused identity.
The room: really nice, very clean, spacious, a pleasure to stay in.
The restaurant: Okay. Not horrible but the food was not memorable. Very much mass catering. My main was relatively flavourless.
The Leisure / Spa facilities - so this is the area which is confusing. The hotel markets itself as a Spa hotel. We arrived and checked in and we were excited to use the facilities. This is where our disappointment began. Upon entering the facilities it was not the relaxing environment one would expect from a Spa, and the very clever photography on many booking websites makes it appear to be something that it is not.
The pool, sauna and steam rooms were all very brightly lit with what I would describe as "gym music" being pumped in. In addition to this the pool was full of kids throwing around toys and screaming (not a grumpy old man -just not what you expect in a spa).
In addition to this the hotel clearly runs a local gym so the facilities were full of locals. Just made for a loud unrelaxing environment.
On day 2 we had treatments these however were lovely. Massage was brilliant.
The hotel would be more accurately described in both mine and my partners opinions as a pleasant hotel with treatments available. Not a spa.
Would we stay again..... if we needed a hotel in the area Yes. ....... if we were looking for a Spa break absolutely Not.
Source: google.com
Had overnight stay and spa with treatment.evening meala x breakfast were excellent room had everything you need very comfortable staff really friendly been twice now ! Be back soon.
Source: google.com
The room was spacious and kept to a nice temperature. The bed was comfortable and the bathroom had both a bath and a shower which was a nice surprise. The food was decent.
Source: google.com
Apsolutley fantastic highly recommend it staff needs praising nothing to much trouble best holiday ever hopefully will come back
Source: google.com
All staff are very pleasant and helpful rooms need a bit of modernisation but very comfortable
Source: google.com
Great room and location the only thing that let it down as the parking and the fact it's a maze trying to get to your the room
Source: google.com
Excellent hotel with a convenient commuter location, great customer service too
Source: google.com
Lovely hotel and spa highly recommended for wedding and conference very large
Source: google.com
Not much about, food not cheap, but we're totally relaxed after a couple of nights away. Superb value elevates it to 5 stars
Source: google.com
Lovely hotel, staff warm and welcoming. Very nice room.
Source: google.com
Reception and check in efficient and friendly. Staff all courteous and attentive. However, stayed one night in room 80, there is a constant sound of trickling water behind a wooden panel, my wife had no sleep. TV remote didn't work, had to switch on and off at the plug behind the TV. No scotch at the bar!! Offered bourbon instead. The food was not great at the Xmas function, the chef should be ashamed of himself. The red table wine provided was atrocious/undrinkable. For a 4 star hotel, the above issues are just not acceptable, sorry.
Source: google.com
Great value for money we paid under £100
Source: google.com
Went for a celebration, staff wer great, there was some renovations on but didn't disturb us, food was really good, the room was large I decided to have a bath but ther was no soap so husband had to put some shower gel in 1 of the glasses?
Source: google.com
Fantastic hotel with great facilities. Warm welcome and superb food especially the 3 courses for £23 pre booked - great value for money! Christopher at the bar was very helpful in particular, thank you !👌☺️
Source: google.com
Stayed for 3 nights recently as the base for a coach trip. A lovely warm welcome and very speedy check in with everything ready for our arrival and keys handed out immediately. Our room 616 was very clean, quiet and spacious.
We both commented on the comfy beds and complete black out of the room during the night.
Exceptional food with waiter service at dinner. (Tea/Coffee served to the table at breakfast which was buffet service) We loved the idea of selecting our 3 course meal for the following night. A special mention of Joseph in the restaurant who was charming and so helpful.
Without question all staff were polite, professional and helpful. An asset to the company.
Our only disappointment was not seeing all the Christmas decorations go up before we left. Thank you for making our stay so enjoyable.
We both commented on the comfy beds and complete black out of the room during the night.
Exceptional food with waiter service at dinner. (Tea/Coffee served to the table at breakfast which was buffet service) We loved the idea of selecting our 3 course meal for the following night. A special mention of Joseph in the restaurant who was charming and so helpful.
Without question all staff were polite, professional and helpful. An asset to the company.
Our only disappointment was not seeing all the Christmas decorations go up before we left. Thank you for making our stay so enjoyable.
Source: google.com
Excellent, helpful staff... rooms are run down and need care... the bathrooms desperately need maintenance... poor shower pressure and leaking toilet... not good
Source: google.com
Very welcoming
Source: google.com
