Mercure Dunkenhalgh Hotel & Spa
Latest Reviews
Staff were brilliant in the bar, dining room and spa area. Food was exquisite and rooms lovely, clean and comfy đ
Source: google.com
Love this hotel, granted it needs a revamp but the food is good quality an the staff where lovely, its in the most beautiful location surrounded by wild life!
Source: google.com
Overall, we enjoyed our stay and would return if in the area againâŚ
The staff was helpful at every stage of our stay and deserve a lot of credit. The cleanliness and appearance of the hotel is great with lots of open spaces to sit outside and relax. The rooms we had were well done and maybe recently refurbished.
The only fault I could mention is that there seems to be a lot of small details that are overlooked here which I wouldnât expect from a chain hotel.
For example there was only shower gel in the bathroom and not a bar of soap to wash our hands. Also, there was no tray in the shower to place the shower gel so I had to leave it on the floor which wasnât very convenient.
The second room I had for the children lacked a phone which wasnât ideal for us to communicate room to roomâŚ
The staff was helpful at every stage of our stay and deserve a lot of credit. The cleanliness and appearance of the hotel is great with lots of open spaces to sit outside and relax. The rooms we had were well done and maybe recently refurbished.
The only fault I could mention is that there seems to be a lot of small details that are overlooked here which I wouldnât expect from a chain hotel.
For example there was only shower gel in the bathroom and not a bar of soap to wash our hands. Also, there was no tray in the shower to place the shower gel so I had to leave it on the floor which wasnât very convenient.
The second room I had for the children lacked a phone which wasnât ideal for us to communicate room to roomâŚ
Source: google.com
Didn't stop in the hotel. We only used the spa. The staff are friendly and we had a great massage. We enjoyed the afternoon tea and they catered for my wife's food allergy brilliantly. The food was excellent.
Source: google.com
Great stay at hotel.
Staff warm friendly and helpful .
Breakfast plentiful and hearty
Evening meal varied in its choice .
Staff in restaurant were polite and efficient even when dining srea was full with a coach party. .
Pool area was clean and a nice feature of hotel .
Will certainly return .
Staff warm friendly and helpful .
Breakfast plentiful and hearty
Evening meal varied in its choice .
Staff in restaurant were polite and efficient even when dining srea was full with a coach party. .
Pool area was clean and a nice feature of hotel .
Will certainly return .
Source: google.com
From the moment we arrived it was service with a smile from all staff the room was spotlessly clean and we've never seen a bed so big
Food was excellent breakfast sets you up for the day hotel and grounds so much history
Superb
Food was excellent breakfast sets you up for the day hotel and grounds so much history
Superb
Source: google.com
This is a grand old building set in spacious grounds. Staff were friendly and welcoming, rooms are large and quiet with everything you would expect. Decor is a little tired in places but still very clean. I would happily return.
Source: google.com
We love this hotel. It's our go to hotel when we want a relaxing break.
Source: google.com
Didn't stay at this place it was a wedding I attended but if the service of the wedding is anything to go by it will be a fantastic place to stay impressed by the building a beautiful back drop to all the wedding photos đ
Source: google.com
Excellent value
Source: google.com
Went there for a meeting the lunch was amazing.
Source: google.com
Friendly staff was fasting asked them to warm food i ordered from takeaway as am fasting and they accepted my request. The rooms where warm no control for heating the room. But really need to sort out hot water ASAP. If the hot water was not an issue i would of given 5 stars.
Source: google.com
Amazing
Source: google.com
Great value for money. Friendly helpful staff would definitely stay again . Rooms a good size and beautifully clean
Source: google.com
Comfortable
Source: google.com
When we arrived there were signs on the car park stating a 24hr fee of ÂŁ20. Luckily we only live a couple of miles away. We drove home and got a taxi. We were then told that parking charges were suspended when we arrived at the wedding. Our friends did exactly the same. Not a great start!!
On arrival at the wedding reception there was a long queue, that cleared after the first hour or so. Prices we quite high.
After all these things we still have a lovely evening celebrating a friend's wedding.
Wouldn't honestly recommend hosting a wedding that after that experience, but would happily stop over in the hotel some time.
On arrival at the wedding reception there was a long queue, that cleared after the first hour or so. Prices we quite high.
After all these things we still have a lovely evening celebrating a friend's wedding.
Wouldn't honestly recommend hosting a wedding that after that experience, but would happily stop over in the hotel some time.
Source: google.com
Nice place to stay. I ordered the gnocchi for my main meal and I was given enough to feed two people. Swimming pool nice too. Only reason not giving 5 star as the pillows were like bricks despite very comfy mattress. Also sticky toffee pudding not warm.
Source: google.com
Very nice hotel with good swimming pool. Well cooked breakfast. Parking charges for car park had been waived but as this hotel is in quite a rural area was surprised hotel guests would be charged for parking.
Source: google.com
Fabulous đ love the setting great food roo
Source: google.com
Lovely afternoon tea and massage, shame the sauna wasn't available
Source: google.com
Very pleasant lovely clean big room lovely restaurant with good staff and food very impressed
Source: google.com
Lovely hotel, friendly helpful staff, excellent food. Couldn't fault a thing. Will definitely be going back.
Source: google.com
Had a wonderful stay for one night. Staff were excellent. Breakfast was brilliant. Enjoyable stay. Would go there again.
Source: google.com
Good hotel ...staff seemed a little over whelmed at the bar, and food was average. Spa bit was good and pool was really nice. overall a solid 4/5
Source: google.com
Lovely place lots of history 700 years old food excellent staff can't do enough for you we stayed executive wing would definitely return
Source: google.com
