Mercure Dunkenhalgh Hotel & Spa
Latest Reviews
Lovely stay from start to finish! Staff are outstanding. We stayed for one night 29/11/25 for my birthday and got a complimentary room upgrade and discount on drinks. The hotel had been decorated head to toe for Christmas which was lovely! Will definitely be going back.
Source: google.com
Great meal in restaurant. New menu, has yo be tried.
Source: google.com
We have just been for a couples spa day! This was one of the best spa experiences iv had.
The welcome from the wonder full reception was the perfect start.
All our dietary requirements where met for the afternoon tea, the pool was clean and not to busy, now the treatments….. Sarah C is incredible…. My facial with head massage was utterly brilliant! My partner had a wonderful back neck and shoulder with Mia he added the best massage he has had and we frequently go to spas so highly recommended.
We will be back every month now.
The welcome from the wonder full reception was the perfect start.
All our dietary requirements where met for the afternoon tea, the pool was clean and not to busy, now the treatments….. Sarah C is incredible…. My facial with head massage was utterly brilliant! My partner had a wonderful back neck and shoulder with Mia he added the best massage he has had and we frequently go to spas so highly recommended.
We will be back every month now.
Source: google.com
My favourite hotel to go to, beautiful building, welcoming staff, clean and spacious rooms and delicious food, keep up the great work 👍
Source: google.com
Great hotel, efficient staff, amazing food and lovely spa, great weekend getaway ☺️
Source: google.com
Great food and service, lovely clean bedrooms
Source: google.com
Sam was very welcoming and polite at the reception the hotel is absolutely stunning and people are lovely
Source: google.com
Hotel looked nice from the outside. We felt the reception staff were a bit rude; they tried to charge us for a room we had already paid for when we asked to add breakfast on and were not hugely apologetic for the oversight.
We had one of the executive rooms. The size was good and the room was fairly clean but there was an overwhelming smell of fresh paint. We had to open all windows to alleviate the smell which isn't ideal in winter. Luckily the heating was very effective so we kept that on.
Upon showering, we found that the water didn't drain quickly enough and the wet room floor filled up considerably leaving us standing in water whilst showering; not ideal.
Breakfast was good, nice amount of choice and everything was laid out clearly.
We had one of the executive rooms. The size was good and the room was fairly clean but there was an overwhelming smell of fresh paint. We had to open all windows to alleviate the smell which isn't ideal in winter. Luckily the heating was very effective so we kept that on.
Upon showering, we found that the water didn't drain quickly enough and the wet room floor filled up considerably leaving us standing in water whilst showering; not ideal.
Breakfast was good, nice amount of choice and everything was laid out clearly.
Source: google.com
Great venue - friendly staff and remarkable food!
Source: google.com
Loved the stay ...., thanks Mr. Priya Ranjan Thakur, you had been amazing host. Loved your hospitality....GREAT FOOD and perfect SPA session also looking forward to stay again with my family!
Once again thanks Mr. PRIYA RANJAN THANK
Once again thanks Mr. PRIYA RANJAN THANK
Source: google.com
Wonderful rooms, clean and spacious room, efficient room attebdent. Jeep up the great wirk.
Source: google.com
The place is Great but the Staff are better, always, alway friendly and helpful.
Source: google.com
Thank you for looking after me
Source: google.com
We had a 10 night stay everything was spot on. The reception team were attentive & professional the hospitality staff went above and beyond, house keeping did an excellent job. The food in the restaurant was delicious & the bar menu had a good choice. The spa treatments were exceptional! We will definitely return.
Source: google.com
Amazing customer service! The reception staff were so accommodating and helpful! Samir, was able to provide us with the best quality service I’ve ever had from a hotel! Would recommend!
Source: google.com
We revisit this hotel every christmas when visiting family.
The staff are always super friendly and always helpful.
Food in Cameo bar is getting better.
A little pricey in bar. But its a hotel.
The staff are always super friendly and always helpful.
Food in Cameo bar is getting better.
A little pricey in bar. But its a hotel.
Source: google.com
Lovely hotel, restaurant & spa
Source: google.com
Demi Montague in the spa was absolutely amazing, ill return just for her service. Thanks Demi x
Source: google.com
I thought I had previously reviewed our visit, but in case I’ve recently been censored, here’s another try. We stayed two nights via a db+b deal. A very friendly welcome from reception, where we discovered that a different room was chosen. On the second floor miles away, but with a great view of the landscape beyond. The room was big and spotless, and probably the quietest we’ve ever experienced. No doubt because it’s location. Anyway all brilliant. Also to mention, a lovely stroll to the Thorn Inn, a character pub. And an even better walk from there, along the canal to the Roebuck pub, a character pub full of characters !
And another thing, have a nosey in the original hotel rooms, at some superb architectural features.
So we really enjoyed our stay, and would recommend to all.
And another thing, have a nosey in the original hotel rooms, at some superb architectural features.
So we really enjoyed our stay, and would recommend to all.
Source: tripadvisor.co.uk
Really lovely weekend stay at the hotel and spa. Both are starting to look a little tired round the edges, but the quality of service and facilities more than made up for this.
Source: tripadvisor.co.uk
I came with my Mum and sister for a spa day, which was really lovely and relaxing. The deal included afternoon tea which was delicious. We’ll be back for another visit!
Source: tripadvisor.co.uk
Amazing night spent here big shout out to Aziz in the bar who made my husband’s birthday special by getting us an upgrade cos.The staff here are amazing going the extra mile and the meals we had were fabulous best steak I have ever had
Source: tripadvisor.co.uk
Very nice hotel, friendly and helpful staff, reasonably priced and a lovely spa.
Only problem we had was the cleanliness of the room, with stains down the walls and on the carpet. Hair and other debris in the carpet which clearly hadn’t been hoovered. Cracked tiles and a broken tap in the bathroom and stains on the chairs among other things, it seemed as if the cleaners had only changed the bedding and not touched the rest of the room.
Apart from the cleanliness of the room, the rest of our stay was very nice, food in the restaurant on the nighttime was lovely and fairly priced.
Only problem we had was the cleanliness of the room, with stains down the walls and on the carpet. Hair and other debris in the carpet which clearly hadn’t been hoovered. Cracked tiles and a broken tap in the bathroom and stains on the chairs among other things, it seemed as if the cleaners had only changed the bedding and not touched the rest of the room.
Apart from the cleanliness of the room, the rest of our stay was very nice, food in the restaurant on the nighttime was lovely and fairly priced.
Source: tripadvisor.co.uk
Our second visit to this lovely hotel. As before exceptionally friendly and helpful staff, and it so good to see a number of familiar faces, spotlessly clean, great decor reflecting the heritage of the area.
Food and service in restaurant very good. On both days of our stay the hotel were hosting busy and full events, very impressed with how this didn't impact on the rest of us, no mean feat
Definitely recommend and if we're in the area again will stay again
Food and service in restaurant very good. On both days of our stay the hotel were hosting busy and full events, very impressed with how this didn't impact on the rest of us, no mean feat
Definitely recommend and if we're in the area again will stay again
Source: tripadvisor.co.uk
A great hotel with fab facilities. The food was excellent, especially the mushroom wellington. A special shout out to Lilly, on the evening waiting staff, such a great young lady, polite, courteous and clearly a great communicator, she connects so well with all the guests and added extra value to the evening, especially rolling with it as our table got bigger and bigger. All the best for the rest of uni.
Source: tripadvisor.co.uk
