Mercure Dunkenhalgh Hotel & Spa
Latest Reviews
I was there for an evening event. Although the room was a little basic the staff were fantastic. By chance I was there near Halloween and most of the staff were in full-on costume and make-up. The event went very well and the meal was great. If I'm back in that area I will be staying there again.
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Lovely country house.
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Amazing 2 nights, food was outstanding
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Great spa, nice and relaxing atmosphere
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Excellent place
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Beautiful period property with extensive facilities including corporate and wedding services. Looking a bit tired in places, but the friendly service, relaxed atmosphere and great restaurant make up for this. Great sized rooms with a modern feel.
Recommended and would gladly visit again.
Recommended and would gladly visit again.
Source: google.com
Loved this old hotel, the food was good. Great staff. The hotel needs maintenance in some places, but this did not spoil our visit.
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We attended a function in the main hall... everything was spot on
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Looks lovely from the outside, although not as impressive on the inside. All of the staff were amazing and friendly. The room was clean and big although it was quite far from the restaurant. We had to walk by an event and people were using a room for prayer which just felt a bit awkward. The bar is lovely. The restaurant was not for us. Tables are far too close together (we felt like we were in the Groupon naughty corner). Couldn't have a conversation without hearing or being heard by others. Food was ok albeit on a reduced menu.
Wouldn't recommend this place although I wouldn't say not to go either. Too big and busy for us!
Wouldn't recommend this place although I wouldn't say not to go either. Too big and busy for us!
Source: google.com
We had a few issues with the deal we booked and some of the services available, our stay could have been disastrous without the hard work of some of the staff and their excellent customer services skills, a special mention and thank you to Ashden (sorry if spelt wrong) in the restaurant area, she was amazing and stopped a massive complaint from myself and husband coming. Children swim times were not manned very well - adults sat round the pool with no intention of swimming were including in capacity numbers and there was no real structure to how it ran, however another member of staff went above and beyond to make sure all families waiting received some swim time - sorry we didn't get his name. Only one person working on the smallest bar with a very poor attitude, too rigid and not accommodating of customers, she practically shouted at the lady before me for not having the right voucher?!?! I would stay again but I do feel some of their staff need a little more training in dealing with guests. Room and facilities lovely and nice touch with the animal hunt for younger guests.......although we all had fun doing that 😁
Source: google.com
I only go to the gym and spa and it well run and clean
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Beautiful hotel and spa, friendly, helpful staff, very clean throughout.
Source: google.com
Went with a friend. Had a lovely spa afternoon, including afternoon tea. Would have liked the afternoon tea after we had used the facilities, though. Staff very friendly. Facilities clean and tidy. Sat outside afterwards and enjoyed the peace and quiet with a lovely bottle of wine. Had a lovely time. Would definitely return.
Source: google.com
Amazing relaxing place
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Hotel was lovely. Waited along time for food to arrive in bar as problems with chefs . And not biscuits in room lol .
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Had a fantastic stay with the family. Rooms lovely food great
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Fantastic summer in the Park soul event.
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helpful staff
nice historical place
nice historical place
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Beautiful building that's grade 2 listed. Staff , amazing! Special shout outs to Sophie on reception, Molly in the restaurant who seved us a lovely dinner( I hope that's her name! Dark hair , glasses , ) who both went above and beyond to make our stay so good and memorable and also Azz who served us in the bar for our last refreshments before hitting the road.
Breakfast was superb. Spa facilities superb. Thank you ! 😊
Breakfast was superb. Spa facilities superb. Thank you ! 😊
Source: google.com
Excellent place for a night away! Lovely spa area & treatment rooms. Amazingly comfy beds, will deffo be back.
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Enjoyed the atmosphere and we were made welcome by all the staff.
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Wonderful hotel surrounded by beautiful countryside without being off the beaten track. Great sized rooms and comfy bed with everything you need for a few nights stay.
Stacey in the spa was lovely and friendly. Aziz who warmly greeted us upon arrival and frequently checked in with us during our stay was a credit to the team.
All in all it was an amazing weekend escape and we will be back!
Stacey in the spa was lovely and friendly. Aziz who warmly greeted us upon arrival and frequently checked in with us during our stay was a credit to the team.
All in all it was an amazing weekend escape and we will be back!
Source: google.com
Had a really nice time and good value for money. Appreciated the happy birthday messages and cakes too 😊
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It was quite a serene environment. Room was on point. Enjoyed every bit of time spent there.
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Big stains on our room carpet. Room 308. Food was mediocre at best. The Spa was decent though 👌
Source: google.com
