Mercure Dunkenhalgh Hotel & Spa
Latest Reviews
We enjoyed a fabulous New Years Eve stay over and gala dinner. Based on the 1920s era we saw lots of people dressed as flapper girls. A very enjoyable night with fantastic food and live entertainment- the singer was wonderful. Edwena ran the night to perfection. Can’t wait to rebook!
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Came to the hotel for the new years eve event it was amazing !! . Great service , friendly staff and fabulous food couldn't fault one bit😊. Will be returning a special thank you to Emily and Sarah for booking me in.
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I attended the New Years Eve 1920s themed Gala Dinner. The event was fantastic from start to finish and the accommodation was perfect. Couldn’t fault it at all 🌟🌟🌟🌟🌟
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Me and my friend came here for the New Year’s Eve event all I can say is WOWWW!! Amazing event, amazing food, amazing staff! We will be returning!
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We attended the New Year’s Eve party and had an amazing time. The food was beautiful, and the room was clean to a very high standard. We’re really looking forward to returni
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Had a great night at the nye party at the dunkenhalgh hotel. Special mention to the event manager luke
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My husband and I had an amazing 2 days stay including their New Years Eve Party. I can't speak highly of the staff.
Emily Brown and her collegues were all exceptional from start to finish. The bedroom we were allocated room 202 was everything you would need for a perfect stay including dressing gowns & slippers, a fantastic coffee machine, iron and ironing board too, not forgetting the huge comfy bed. The Party held in the ballroom was decorated in "Black/white" with the most elegant table decorations on them. Entertainment started with Paul Guard singing great songs followed by a top DJ to see in 2026. The whole evening was tremendous and can't wait to book in again.
THANK YOU AGAIN EMILY BROWN, you didn't let us down.
Emily Brown and her collegues were all exceptional from start to finish. The bedroom we were allocated room 202 was everything you would need for a perfect stay including dressing gowns & slippers, a fantastic coffee machine, iron and ironing board too, not forgetting the huge comfy bed. The Party held in the ballroom was decorated in "Black/white" with the most elegant table decorations on them. Entertainment started with Paul Guard singing great songs followed by a top DJ to see in 2026. The whole evening was tremendous and can't wait to book in again.
THANK YOU AGAIN EMILY BROWN, you didn't let us down.
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Had a very pleasant stay with my partner, hotel was amazing and welcoming. Julia on Reception made me feel very welcome and was very helpful. Rooms were great and overall good stay.
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Très bonne acceuil , bien organisée, Julia a été très rapide à la remise des cle !
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Julia was very friendly and welcoming and made my stay totally brilliant. I would definitely recommend and come back in the future
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Beautiful hotel, Julia on reception was amazing and Yoman at the bar couldn’t have done more for us!
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Lovely night away. Staff so nice and building incredible. Rooms spacious, clean and own heating.
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Julia was very helpful. First class
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Sehr freundliche Begrüßung durch Julia, dadurch fühlten wir uns direkt angekommen. Wir kommen auf jeden Fall wieder :)
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Amazing hotel ,staff and service, especially Sam at the front desk was amazing, very helpful throughout the stay. Will visit again
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Me and my partner have been coming here for the last 12 months always happy to see Samuel’s smile he is always happy to help and goes the extra mile for us makes the dunkenhalgh experience worth every penny withe hospitality second to none looking forward to coming again
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Sam is amazing.
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Lovely hotel, restaurant & spa
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My stay at the Dunkenhalgh Hotel and Spa was truly exceptional from start to finish, and I am more than happy to give this wonderful hotel a full five-star rating. The setting was peaceful, the atmosphere relaxing, and every part of the hotel felt beautifully maintained and thoughtfully designed to create a memorable experience. The spa facilities were calming and luxurious, and the overall environment made it easy to unwind.
However, what truly elevated my stay and made it unforgettable was meeting Arica, a remarkable 20-year-old staff member whose customer service is genuinely beyond words. From the moment I arrived, she welcomed me with a warm smile and a level of kindness, attentiveness, and professionalism that immediately set her apart. Arica has a natural ability to make guests feel comfortable, valued, and appreciated. She went above and beyond in every interaction, ensuring every detail was perfect and offering help with genuine care.
It is rare to come across someone so dedicated, enthusiastic, and naturally gifted in hospitality. Arica is a real credit to the Dunkenhalgh Hotel and Spa, and meeting her made my stay even more special. I highly recommend this hotel to anyone seeking exceptional service and a truly memorable experience.
However, what truly elevated my stay and made it unforgettable was meeting Arica, a remarkable 20-year-old staff member whose customer service is genuinely beyond words. From the moment I arrived, she welcomed me with a warm smile and a level of kindness, attentiveness, and professionalism that immediately set her apart. Arica has a natural ability to make guests feel comfortable, valued, and appreciated. She went above and beyond in every interaction, ensuring every detail was perfect and offering help with genuine care.
It is rare to come across someone so dedicated, enthusiastic, and naturally gifted in hospitality. Arica is a real credit to the Dunkenhalgh Hotel and Spa, and meeting her made my stay even more special. I highly recommend this hotel to anyone seeking exceptional service and a truly memorable experience.
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My stay at the Dunkenhalgh Hotel and Spa was truly wonderful, and I’m delighted to give it five stars. The hotel itself was beautiful and relaxing, but the highlight of my visit was meeting Arica, a lovely 20-year-old staff member whose customer service is beyond words. She greeted me with genuine warmth, kindness, and professionalism that made my experience unforgettable. Arica went above and beyond in every way. I highly recommend this hotel for its exceptional staff and atmosphere.
Source: google.com
My recent stay at the Dunkenhalgh Hotel and Spa was nothing short of exceptional, and I am delighted to give it a full five stars. The atmosphere was relaxing, the facilities were immaculate, and every detail of the experience felt thoughtfully designed. However, what truly made my visit unforgettable was meeting Arica, a 20-year-old staff member whose customer service was beyond words. From the moment I arrived, she greeted me with a warm, genuine smile and an effortless professionalism that instantly made me feel welcome. Arica went above and beyond in every interaction—attentive, kind, and incredibly dedicated to ensuring guests had the best possible experience. Her ability to balance friendliness with outstanding efficiency is remarkable, and she is a true credit to the hotel. Thanks to her exceptional service and the hotel’s beautiful setting, my stay was truly memorable. I can’t wait to return.
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Arica on reception was so warm friendly and welcoming.
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Stayed for 2 night was lovely.
Arica was very helpful and made my stay a lot more pleasant.
Overall lovely place and Arica definetly deserves a promotion
Arica was very helpful and made my stay a lot more pleasant.
Overall lovely place and Arica definetly deserves a promotion
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Really enjoyed our recent spa weekend - excellent dinner and breakfast, clean and comfy room (we were upgraded!) And a lovely massage and spa experience. Only thing is it's quite close to a big road so was quite loud, but very easy to get to from the motorway! We'll be back!
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We went for the boogie bingo Christmas party as a works party
I'm sorry but the food was horrible. The entertainment's okay? But the best think about it was the rest of my colleagues. Great to have a night out with them
I'm sorry but the food was horrible. The entertainment's okay? But the best think about it was the rest of my colleagues. Great to have a night out with them
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