Blackburn Business Directory
We thoroughly enjoyed our stay at this hotel. I was particularly thrilled with my room for the size, comfort, cleanliness, decor & everything you could possibly need was provided. All …
We recently visited the hotel, we had such a lovely time, the food was very good and the staff are a credit to the hotel specially those in the restaurant …
I recently visited, has part of the Edwards coach party, we had a fantastic stay. We had our meals in the restaurant and the food was superb all four nights. …
Wonderful weekend with Ghostly Getaways! The girls running the event are amazing, our room was perfect and the girls that were serving us were lovely. Over the two nights we …
All team members during our stay have been incredibly friendly and professional. Courtney's customer service was exceptional and she went above and beyond.
Had such an amazing time here while taking part in the ghostly getaways pendle trip. I have to say the waitresses werw exceptional i have to mention Courtney especially. She …
Fantastic hotel, with amazing staff. Special mention to Courtney, Tilly, and Carla who were exceptional.
Courtney was very polite. Customer service was exceptional.
Beautiful hotel beautiful food and Courtney was an absolute ray of sunshine so happy and polite
Here for the pendle witch weekend with ghostly getaways, brilliant weekend, rooms were lovely, comfy beds and nice spa facilities. Fantastic food and a special mention to Courtney who served …
Here for a ghost hunting event staff were absolutely fabulous. Courtney, Carla, and Tilly were amazing, looked after us brilliantly both evenings.
My mother and I booked a spa treatment, evening meal and overnight stay at the hotel, and from start to finish the whole experience was exceptional. From the moment we …
Hotel was excellent and the spa was great, however, the WiFi is terrible and the signal isnt great for 5G use. The real highlight is the restaurant and the waitresses …
An sich schönes Hotel mit grossem Dreibettzimmer und 2 Doppelbettem. Wir hatten das Pech, an einem Wochenende mit drei Hochzeiten und entsprechendem Lärm dort zu sein. Später abends wurde es …
Excellent staff (Heather and Simra), friendly and knowledgeable, nothing too much trouble, lost a filling and the staff managed to find me an appointment within 36 hrs, thanks again, 👍
⭐⭐⭐⭐⭐ Just exceptional! Brilliant service, and my festive booking was handled brilliantly by Sarah and Emily. It might only be September, but apparently I’m now that person who has Christmas …
Arica at reception always go above and beyond in customer service good experience
I’ve been staying at this hotel for the last four weeks, and today Julia was very helpful. She helped me choose a really nice room and gave me all the …
Lovely hotel but the service wasn't great. We stayed two nights for a friend's wedding. We couldn't get get through to room service, after an hour of trying we ended …
Had a fantastic stay at the Mercure Dunkenhalgh Hotel & Spa! The historic manor grounds are stunning. What truly made our visit stand out, though, was the incredible customer service. …
We had our wedding here on Saturday 15th August. Jacqueline was our wedding planner and I cannot praise her enough. She came into the role a couple of months before …
Visited as part of a ghostly getaways weekend, room was clean and in a quiet courtyard location, food was excellent, spa facilities were good, however changing room cleanliness standards had …
For anyone thinking of booking their wedding here, DO IT! We had our wedding reception here and honestly don't have one complaint. Every single member of staff were attentive from …
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