Hotel was excellent and the spa was great, however, the WiFi is terrible and the signal isnt great for 5G use. The real highlight is the restaurant and the waitresses …
An sich schönes Hotel mit grossem Dreibettzimmer und 2 Doppelbettem. Wir hatten das Pech, an einem Wochenende mit drei Hochzeiten und entsprechendem Lärm dort zu sein. Später abends wurde es …
Excellent staff (Heather and Simra), friendly and knowledgeable, nothing too much trouble, lost a filling and the staff managed to find me an appointment within 36 hrs, thanks again, 👍
⭐⭐⭐⭐⭐ Just exceptional! Brilliant service, and my festive booking was handled brilliantly by Sarah and Emily. It might only be September, but apparently I’m now that person who has Christmas …
Arica at reception always go above and beyond in customer service good experience
I’ve been staying at this hotel for the last four weeks, and today Julia was very helpful. She helped me choose a really nice room and gave me all the …
Lovely hotel but the service wasn't great. We stayed two nights for a friend's wedding. We couldn't get get through to room service, after an hour of trying we ended …
Had a fantastic stay at the Mercure Dunkenhalgh Hotel & Spa! The historic manor grounds are stunning. What truly made our visit stand out, though, was the incredible customer service. …
We had our wedding here on Saturday 15th August. Jacqueline was our wedding planner and I cannot praise her enough. She came into the role a couple of months before …
Visited as part of a ghostly getaways weekend, room was clean and in a quiet courtyard location, food was excellent, spa facilities were good, however changing room cleanliness standards had …
For anyone thinking of booking their wedding here, DO IT! We had our wedding reception here and honestly don't have one complaint. Every single member of staff were attentive from …
We got married at the dunkenhalgh on the 28th of August 2026 in the townley suite. We had Jaqueline as our wedding coordinator and she was amazing. Nothing was ever …
I had a wonderful meal at the restaurant during my stay at the Hotel. A very big thank you to the Staff - Sara, Amanda, Mia and Ben. A credit …
Pleasant and helpful staff, especially Callum in the Cameo bar. Room and facilities all good.
Beautiful Hotel. Nice clean room. We were here for 3 nights to celebrate our Diamond Wedding Anniversary. What a let-down ! When my husband booked he said that I was …
I had a fantastic time when I went for my evening meal. The food was incredible and the customer service even better. My waitress Courtney went above and beyond.
Caleb in the Cameo is doing an amazing job, very personable and couldn't do enough to make a good evening for us
The hotel itself is very pleasant but no 'grounds' to walk about. The evening service in the restaurant was absolutely appalling. Sit down time was 7pm they were serving the …
We stayed one night, dinner bed and breakfast. Overall it was great value for money, the food was great quality and it was ok pricing. Depending what you choose. The …
Enjoyed our stay, room was lovely and clean with a great sized TV. Bathroom was slightly dated but clean all the same. We had dinner from the bar menu, the …
Very Satisfied thank you for the service 👍🏼
Great stop off on the way from the north to the Manchester. Well located for the motorway. Pool is cold though, wouldn’t go for spa.
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