Boiler installed very professionally and quickly.
Very happy with the service received by Empire, our boiler broke down and the Empire team worked quickly to install a new one as well as carrying out some extra …
Spoken to Mark on reception about the history of the building he was very informative and also shown me around the building and given a little history talk about each …
Mark was wonderful, he was attentive and had amazing communication skills. He was courteous and helpful.
We stayed here as part of a coach holiday. Nice place, staff were helpful and friendly. The food was really good, both breakfast (buffet style) and dinner with a good …
Outstanding. Great location we were there for a conference. I have to mention Aziz, excellent service, very helpful and attentive.
I have visited the Padiham branch several times in the last year for different treatments. Each time I have been treated so professionally but kind. From the team on reception …
Thanks Julia for the quality of your services
Everything first class from start to finish .Friendly staff and reasurring Dental surgeon.Thank you all
Awesome check in service from Chuti. Thank you for organising my items with your colleagues. Great Reception and supporting staff here at Mercure!
I had a great experience . The dentist Haseeb was very professional, gentle, and reassuring throughout the procedure, making me feel comfortable and well cared for. He explained everything clearly …
Best dentist I've visited.Made you at ease and was great.
As part of a coach party we were treated excellently despite the hotel catering for several marriage and business events. The head waiter and a lovely slim waitress in particular …
Attended a business event once again last week, hotel looks stunning from the outside and is a great location; looks a little tired inside in some areas, on this occasion …
I would like to leave a review for an exceptional young holiday whilst I was on holiday with Angela Holidays 10th to 15th June. Courtney Amanda Mia She was ex …
Excellent from start to finish, the staff made our anniversary so special 💙 every staff member are a credit to your hotel, definitely coming back.
Bonnie was very friendly and helpful from checking in for the spa to the end of the day, very polite and bubbly character Afternoon tea was lovely Facilities were clean …
Came today with my little sister for the princess afternoon tea. There was a lovely gentleman called Aziz, he was super helpful. My sister has autism and struggles with foods …
Wonderful weekend special thanks to Eden, kelsie,Courtney who served us our meal great energy keep up the fab work and thanks to the wonderful bar staff mal kayden and kaleb, …
I have stayed at this hotel three times now and thoroughly enjoyed my time there. Rooms are very clean and well equipped, breakfast is great and all the staff that …
I couldn't genuinely give a review on the rooms, as I didn't stay over. However, we had a spa day with treatments. The hot stone massage (back, neck and shoulders …
Arrived after a harrowing night . Sat down in comfy chair pot of tea ordered free juice supplied. Afternoon tea pre ordered but staff member double checked went to recovery …
Very pleased with the service received by Empire. We needed a new boiler installed ASAP and the team at Empire were transparent about pricing and their recommendations which we appreciated. …
Excellent service from start to finish. I had a broken wisdom tooth removed, and the whole procedure was quick, professional, and completely painless. The dentist and all the staff were …
Wow it was painless and they were so professional and polite
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