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Was an excellent place to stay. Room was very comfortable. Service in the restaurant was very good. And the meal was really well cooked and value for money. Will stay …
Julia at the reception was incredibly helpful and efficient. She handled my check-in quickly and with a great attitude. Excellent service
Semoyal was absolutely brilliant went above and beyond for me and my partner. Made his birthday extra special.
Great service had a couple issues and semoyal behind the desk went above and beyond for me as it was my 30th can’t recommend him enough
First time staying at Mercure Dunkenhalgh. Check in was effortless thanks to Semoyal, such a friendly guy! A credit to the hotel team! Nothing was too much trouble! Thanks Semoyal!
Sam on the desk checked us is and he was probably the most polite check in member I have ever dealt with! He did his best to allocate us a …
We stayed for 2 nights in March 26. To use the hotel as a base for motorcycle touring. The hospitality was second to none. Staff were courteous and the food …
I would like to only say that Julia made my day she was welcoming with a lovely smile. Thank you for your service and work
I just enjoyed a wonderful one night stay here with my boyfriend for his birthday. We spent the day doing the Tolkien hike and wanted to spend the evening extra …
Nice and calm room, Julia was kind enought to upgrade my room without and extra cost. What a great and friendly experience
Julia is a fantastic at her job nothing was too much trouble and she was just lovely all The staff are lovely 🥰
Nice hotel the spa is really nice and friendly staff, the room was ok
Outstanding. Great location, wonderful staff, the rooms are organised, clean and the services are 2nd to none.
Amazing spa, amazing restaurant, amazing stay!!
Weekend Spa break, lovely friendly staff let down by a tired property and poor housekeeping.
I didn’t stay over I just used the spa. Facilities are great for the price but the changing rooms badly need a make over. They are dated and some of …
The absolute superstar Arica has been super helpful and gave us a smooth check-in upon arrival.
Stayed here recently with a large family group and was very happy. The hotel is massive and can easily cater for large groups. There is ample parking out front which …
I’ve been visiting the area for work and am so glad I chose Mercure Dunkenhalgh to stay! The location is perfect for access across Lancashire, the building itself is beautiful …
Had a great experience food was incredible at the hotel
Positives- beautiful hotel with lovely clean rooms, thermal suite was gorgeous. Staff were friendly. Free parking. Negatives- it is really disappointing that the family swim times are not clear on …
Although the rooms are a bit dated they’re clean and comfortable. The staff made our stay very special, they were all so attentive, helpful and kind. From reception, to the …
Had a fabulous stay. The staff goout of their way to help and are very attentive. Kim,Vilma,Mike,Sean,Bonnie,Kenny,Africa,Ben,Julia and Aziz were amazing. Thank you. Every hotel needs staff like them
I called in this delightful hotel today for lunch with a friend and we were warmly greeted by reception staff. Aziz promptly attended to us in the lounge bar in …
