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Julia the receptionist greeted us with a smile - she is fantastic, she is warm and friendly and even shared some interesting facts about this hotel. My experience feels even …
I was a little hesitant before eating here after reading some recent reviews saying the bar food wasn't very good, but my experience has been completely different. I've eaten here …
Friendly staff, clean rooms and bedding, good food
Sorry for the late share. My friend and I travelled up from the South and stayed here from 12 - 15th June as we were attending a photography event nearby …
I attended a wedding I really enjoyed it it is good for someone who wants a nice classy wedding the scenery is also very good
Thank you for a lovely stay. The rooms were huge and beds so comfortable. Lovely shower products. The breakfast was excellent and Lenny couldn’t do enough providing excellent services with …
Beautiful old hotel. Lovely food and helpful staff. Very much enjoyed my stay.
Exceptional service! A massive thank you to Julia at the reception desk at the Mercure Blackburn Dunkenhalgh Hotel & Spa. Her warmth, professionalism, and willingness to go above and beyond …
Brilliant stay. The spa is lovely and not too crowded. Courtney, Sara and Mia in the restaurant were amazing, a credit to the hotel. The two lads on the bar …
Spoken to Mark on reception about the history of the building he was very informative and also shown me around the building and given a little history talk about each …
Mark was wonderful, he was attentive and had amazing communication skills. He was courteous and helpful.
We stayed here as part of a coach holiday. Nice place, staff were helpful and friendly. The food was really good, both breakfast (buffet style) and dinner with a good …
Outstanding. Great location we were there for a conference. I have to mention Aziz, excellent service, very helpful and attentive.
Thanks Julia for the quality of your services
Awesome check in service from Chuti. Thank you for organising my items with your colleagues. Great Reception and supporting staff here at Mercure!
As part of a coach party we were treated excellently despite the hotel catering for several marriage and business events. The head waiter and a lovely slim waitress in particular …
Attended a business event once again last week, hotel looks stunning from the outside and is a great location; looks a little tired inside in some areas, on this occasion …
I would like to leave a review for an exceptional young holiday whilst I was on holiday with Angela Holidays 10th to 15th June. Courtney Amanda Mia She was ex …
Excellent from start to finish, the staff made our anniversary so special 💙 every staff member are a credit to your hotel, definitely coming back.
Bonnie was very friendly and helpful from checking in for the spa to the end of the day, very polite and bubbly character Afternoon tea was lovely Facilities were clean …
Came today with my little sister for the princess afternoon tea. There was a lovely gentleman called Aziz, he was super helpful. My sister has autism and struggles with foods …
Wonderful weekend special thanks to Eden, kelsie,Courtney who served us our meal great energy keep up the fab work and thanks to the wonderful bar staff mal kayden and kaleb, …
I have stayed at this hotel three times now and thoroughly enjoyed my time there. Rooms are very clean and well equipped, breakfast is great and all the staff that …
I couldn't genuinely give a review on the rooms, as I didn't stay over. However, we had a spa day with treatments. The hot stone massage (back, neck and shoulders …
Arrived after a harrowing night . Sat down in comfy chair pot of tea ordered free juice supplied. Afternoon tea pre ordered but staff member double checked went to recovery …
