Mercure Dunkenhalgh Hotel & Spa
Latest Reviews
Was an excellent place to stay. Room was very comfortable. Service in the restaurant was very good. And the meal was really well cooked and value for money. Will stay again.
Source: google.com
5 stars for semoyal.
Source: google.com
Julia at the reception was incredibly helpful and efficient. She handled my check-in quickly and with a great attitude. Excellent service
Source: google.com
Semoyal was absolutely brilliant went above and beyond for me and my partner. Made his birthday extra special.
Source: google.com
Great service had a couple issues and semoyal behind the desk went above and beyond for me as it was my 30th can’t recommend him enough
Source: google.com
First time staying at Mercure Dunkenhalgh. Check in was effortless thanks to Semoyal, such a friendly guy! A credit to the hotel team! Nothing was too much trouble!
Thanks Semoyal!
Thanks Semoyal!
Source: google.com
Sam on the desk checked us is and he was probably the most polite check in member I have ever dealt with! He did his best to allocate us a room near other family members and it was appreciated massively.
Source: google.com
We stayed for 2 nights in March 26.
To use the hotel as a base for motorcycle touring.
The hospitality was second to none. Staff were courteous and the food was wonderful. The rooms were clean and well maintained The gym and Spa were much appreciated. We will return without hesitation.
Steve and Paul.
To use the hotel as a base for motorcycle touring.
The hospitality was second to none. Staff were courteous and the food was wonderful. The rooms were clean and well maintained The gym and Spa were much appreciated. We will return without hesitation.
Steve and Paul.
Source: google.com
I would like to only say that Julia made my day she was welcoming with a lovely smile. Thank you for your service and work
Source: google.com
I just enjoyed a wonderful one night stay here with my boyfriend for his birthday. We spent the day doing the Tolkien hike and wanted to spend the evening extra special and relaxing after a long hike! The hotel and spa was wonderful. Though some areas of the hotel were a tiny bit dated, overall it was a really lovely stay and very relaxing. We especially loved the spa use that was offered alongside the swimming pool late into the evening, making it that bit more romantic! Although I wasn't keen on paying £7.50 to rent a robe and feel this should be included with your room. The staff were so lovely and attentive - especially Julia who welcomed us with a huge smile and was very welcoming upon arrival. She even upgraded our room for us which was a lovely touch. I'd definitely stay here again!
Source: google.com
Nice and calm room, Julia was kind enought to upgrade my room without and extra cost. What a great and friendly experience
Source: google.com
Julia is a fantastic at her job nothing was too much trouble and she was just lovely all
The staff are lovely 🥰
The staff are lovely 🥰
Source: google.com
Nice hotel the spa is really nice and friendly staff, the room was ok
Source: google.com
recently stayed at the hotel and was thoroughly impressed with the service especially from Arica. From the moment I checked in she was incredibly welcoming and helpful. She went above and beyond to ensure my stay was comfortable and enjoyable. Her attention to detail and willingness to assist with any request truly stood out. Arica's positive attitude and professionalism made a significant difference in my overall experience. I highly recommend this hotel due to the exceptional service provided by arica. The only downfall was the pool being freezing!!
Source: google.com
My partner and I had a really enjoyable stay here and would definitely consider coming back. The hotel itself is set in a lovely building with plenty of character, which made it feel a bit more special than your average stay at any other Accor property. The room was clean, comfortable, and had everything we needed including quiet during the night but not too far from the hotels facilities.
The spa facilities were a great bonus and made the stay even more relaxing. Everything felt well maintained, and it was a nice place to unwind. The staff were friendly and helpful throughout, which added to the overall experience. Leisure members also have access to the facilities as do hotel guests so it can get busy at times, but it does not take away from the overall experience.
The parking on site is free for leisure members & hotel customers with plenty of spaces which made getting parked and into the hotel very convenient. Just make sure you put in your registration plate in at the reception!
The bar staff, unfortunately I didn’t not get their names but they were extremely pleasant to talk with and be around. They gave us recommendations on their menu as well as directions to the spa facilities after we had our welcome drink.
Breakfast was also spacious and accommodating, plenty of options and pleasant staff. Vegan options are also available to order, the nice lady on breakfast helped my partner pick out vegan extras for her breakfast which was a refreshing experience compared to other hotels we have stayed at!
Overall, a great mix of comfort, atmosphere, and facilities, and a solid choice if you’re looking for somewhere a bit more relaxing to stay.
The spa facilities were a great bonus and made the stay even more relaxing. Everything felt well maintained, and it was a nice place to unwind. The staff were friendly and helpful throughout, which added to the overall experience. Leisure members also have access to the facilities as do hotel guests so it can get busy at times, but it does not take away from the overall experience.
The parking on site is free for leisure members & hotel customers with plenty of spaces which made getting parked and into the hotel very convenient. Just make sure you put in your registration plate in at the reception!
The bar staff, unfortunately I didn’t not get their names but they were extremely pleasant to talk with and be around. They gave us recommendations on their menu as well as directions to the spa facilities after we had our welcome drink.
Breakfast was also spacious and accommodating, plenty of options and pleasant staff. Vegan options are also available to order, the nice lady on breakfast helped my partner pick out vegan extras for her breakfast which was a refreshing experience compared to other hotels we have stayed at!
Overall, a great mix of comfort, atmosphere, and facilities, and a solid choice if you’re looking for somewhere a bit more relaxing to stay.
Source: google.com
I went here for a spa day and massage. The spa facilities are perfectly adequate for the price but the massage was very very good. I will definitely be returning!
Source: google.com
Stayed here a few times for work now - never had an issue - rooms are very nice, and have Nespresso machines in, and the beds are good quality, and the breakfast is lovely.
Source: google.com
After a long journey, it was lovely to receive such a warm welcome from Julia when I arrived - a lovely first impression of this hotel. Really comfortable room with great amenities - looking forward to returning again soon.
Source: google.com
I have been staying at this particular Mercure for a few weeks now, and I cannot thank Neil and his team enough. Neil, the evening manager, has truly made the difference between a good stay and a great stay. His particular attention to supporting me and others has made our time here excellent. A huge thank you to Neil and the Mercure team for such wonderful hospitality!
Source: google.com
We had a wonderful stay at this hotel and would highly recommend it to anyone looking for a great experience.
A special mention must go to Julia at the reception desk — she was absolutely outstanding. From the moment we arrived, she made us feel genuinely welcome. She was professional, friendly, and went out of her way to help us with every question we had. It's rare to find someone so dedicated to making guests feel at home.
A special mention must go to Julia at the reception desk — she was absolutely outstanding. From the moment we arrived, she made us feel genuinely welcome. She was professional, friendly, and went out of her way to help us with every question we had. It's rare to find someone so dedicated to making guests feel at home.
Source: google.com
What a fantastic stay. Arrived at the hotel to find we had been upgraded for International Women's Day by Sarah and Emily in Reservations ( a lovely welcome card in the room also) Had a lovely swim in the pool and enjoyed a couple of drinks before a relaxing night in. Will definitely be back.
Source: google.com
Came as part of our sister circle group for a day of spa treatments and food. I had an amazing shoulder abs back massage with hit stone treatment and it was was simply soooo relaxing. Food was lovely and as a group we had a most enjoyable day. Staff in both the spa and restaurant were so friendly and accommodating. Would definitely recommend
Source: google.com
Great hotel and excellent service. I had a very pleasant surprise at the reception – Julia assisted me with full dedication and professionalism. She’s a wonderful girl! 😊 Małgosia z 213
Source: google.com
Thank you for the wonderful reception and warm welcome from the staff member Julia at the Mercure Hotel. She is a dedicated, highly professional, and very kind employee. Well done! 👏
Source: google.com
Just enjoyed a stay here for an event and loved it. Such a nice getaway in the countryside. The spa is great, but the staff is what makes this hotel shine. Aziz and Lenny the wait staff are unbelievably kind. Sean the chef was awesome and the food is really fantastic 😍
Source: google.com
