Mercure Dunkenhalgh Hotel & Spa
Latest Reviews
Lovely hotel with great history staff are friendly especially Carla who went out of her way excellent service
Source: google.com
We had a nice stay as part of Ghostly Getaways. Food was nice and we enjoyed our room. TV worked well and our bathroom was very good. There was a big cobweb on the ceiling, our top window latch was broken so remained open the whole time and the heating was temperamental. Nonetheless, it has been a very fun two night break and we recommend this hotel. Carla our waitress on both evenings was really sweet and we really liked her.
Source: google.com
Amazing stay as always. Stephen was great he was very helpful and really friendly would definitely recommend staying here
Source: google.com
What a fabulous hotel from the welcome at reception all the way through. Rooms had everything you needed, coffee machine, fridge, nice touch they put a bar of lindt chocolate in the room. Had a bar meal in the evening after using the pool. Wide selection at breakfast. Beautiful grounds which I would explore if staying again
Source: google.com
I have booked the spa wellness package (with half board) and had an incredible time. The staff here has been absolutely incredible and made my stay very pleasant! Priya, the front house manager, was extremely helpful in helping to sort out my spa treatments as part of our package and made sure we had everything else booked and sorted. The other staffs has also been very very friendly (Aziz, Lenny, Amanda, Liam and Disha) and provided impeccable service at dinner, at the bar and at breakfast.
The food was also delicious!
I would 10000% come back again! Thank you to all the staff for making our girls spa getaway fabulous! We had a wonderful time!
The food was also delicious!
I would 10000% come back again! Thank you to all the staff for making our girls spa getaway fabulous! We had a wonderful time!
Source: google.com
The location is very nice. Though the size of the car park might be giving things away. There were so many people in the pool that a swim was impossible. We just sat in it. All lounge beds had either people or towels on them so can’t use those. The saunas were ok but again too many people. Seems like a mix of people coming to use the gym and customers.
The restaurant serves really mediocre food. We had chicken wings which tasted like they’ve been cooked a few days ago, very poor. Chips as a side are £5! Cocktails are £10, beer is £6. Staff seem relatively nice. The room had a broken shower rail, the windows are wooden and on a windy night it was noisy as hell as they were rattling.
The Spa experience was nice. I really enjoyed my scrub and the Mrs had the facial.
The restaurant serves really mediocre food. We had chicken wings which tasted like they’ve been cooked a few days ago, very poor. Chips as a side are £5! Cocktails are £10, beer is £6. Staff seem relatively nice. The room had a broken shower rail, the windows are wooden and on a windy night it was noisy as hell as they were rattling.
The Spa experience was nice. I really enjoyed my scrub and the Mrs had the facial.
Source: google.com
My first visit and definitely NOT my last.
On arrival we was greeted with a smile and first class service. Admittedly had a few problems with my room and Julia on reception Went above and beyond to help.
A true credit to this hotel, THANKS Julia
On arrival we was greeted with a smile and first class service. Admittedly had a few problems with my room and Julia on reception Went above and beyond to help.
A true credit to this hotel, THANKS Julia
Source: google.com
Sam at reception went out of his way with exceptional customer service. Would definitely recommend this hotel to Accor members.
Source: google.com
Great place, lovely ppl, plenty of boardrooms fit for training purposes
Source: google.com
Stayed at Dunkenhalgh, Amazing hotel ,staff and service, especially Sam at the front desk was amazing, very helpful throughout the stay. Will visit again
Source: google.com
Amazing place to stay. From the start very professional, friendly and knowledgeable reception staff. Special shout out to Julia who went above and beyond to make sure my stay was great. Thank you for such a pleasant hospitality. Highly recommended.
Source: google.com
A beautiful hotel with lovely gardens to wander round. The outside area were well maintained. The rooms are very spacious and clean. I could not fault the hotel. The meal times were very busy, so took a long time between courses. The hotel had spa facilities. A large car park. I would like to visit the hotel again. I can only say we were very well looked after by the staff and our luggage was taken to our room, when we arrived and collected again, when we departed.
Source: google.com
We stayed at Dunkenhalgh for few nights with the coach party. Lovely old building, well maintained. Professional staff and amazing food . We enjoyed our stay ,a special thanks to Sam duty manager,who always have genuine smile and willing to help guests , who fixed our TV , had a good chat with him about cricket .
Source: google.com
Coach party, food not great. WIFI connection very poor. Very small bar area so no where to sit in evening. SPA and pool very good.
Source: google.com
Great hotel although I didn't get time to use the Spa but had a peek ... Very nice.
Room was spacious & clean.
Restaurant & Bar very welcoming. Particularly in the restaurant where the staff were amazing & worked very hard to meet every need. Special thanks to Carla, Mia I, Wanla, Kim, Mia Rose, Sofia, Beyel & Courtney. Thank you for all what you do to make my experience memorable.
Kay Thompson
Room was spacious & clean.
Restaurant & Bar very welcoming. Particularly in the restaurant where the staff were amazing & worked very hard to meet every need. Special thanks to Carla, Mia I, Wanla, Kim, Mia Rose, Sofia, Beyel & Courtney. Thank you for all what you do to make my experience memorable.
Kay Thompson
Source: tripadvisor.co.uk
The waiting staff were exceptional and very helpful - special thanks to Mia I and Wanlu. The cases took sometime to arrive but did eventually - the lift wasn't in operation as it needed repairing. The room had a strange smell but was rectified and the room cleaned each day. The bathroom was large and clean.
Source: tripadvisor.co.uk
Really nice manager Sam checked us in and looked after us the past two times we’ve been here. Very friendly and great customer service
Source: google.com
We had a lovely stay at the Mercure Blackburn Dunkenhalgh Hotel & Spa. Our room was clean, tidy and well looked after.
A special mention goes to the gentleman (from Tunisia) who worked at breakfast every morning. He was incredibly friendly and welcoming, a true host! His warm and helpful attitude really made a difference to our mornings.
And a very special thank you to Lilly. What an absolute asset to the hotel! She was so friendly, helpful and welcoming, and really made our stay even more enjoyable.
We didn’t use the spa during our stay, so unfortunately we can’t comment on that.
Overall, we had a very pleasant stay and would like to thank the staff for their wonderful hospitality!
A special mention goes to the gentleman (from Tunisia) who worked at breakfast every morning. He was incredibly friendly and welcoming, a true host! His warm and helpful attitude really made a difference to our mornings.
And a very special thank you to Lilly. What an absolute asset to the hotel! She was so friendly, helpful and welcoming, and really made our stay even more enjoyable.
We didn’t use the spa during our stay, so unfortunately we can’t comment on that.
Overall, we had a very pleasant stay and would like to thank the staff for their wonderful hospitality!
Source: tripadvisor.co.uk
Great experience whilst visiting for a company meeting. Tilly was the star of the show! She was absolutely amazing with customer service, making us laugh and generally making it an amazing experience!
Source: tripadvisor.co.uk
Lily has done a fantastic job!
Source: tripadvisor.co.uk
We stayed at Mercure Blackburn as part of a work-related training trip, and we had a fantastic experience from start to finish.
The hotel is beautiful, with lots of character and history, yet everything was exceptionally clean and well maintained. The cleaning service was outstanding — our room was spotless every day, with attention to every little corner. The whole hotel was incredibly clean despite being a historic building.
The food was absolutely fantastic — beautifully presented and incredibly well seasoned. Every dish was full of flavour and clearly prepared with care.
The hotel and restaurant staff were wonderful: friendly, professional and always happy to help. A special mention must go to Lilly, one of the waitresses. What an amazing person! She has such a great sense of humour and added so much laughter and fun to our dinner, while remaining incredibly professional, warm and attentive. Her “above and beyond” attitude made her truly unforgettable, and she is definitely someone we will remember and talk about for a long time.
There is also plenty of parking, which was a big plus during our work-related stay.
Overall, a wonderful experience. The hotel made our training stay so much more enjoyable, and we would happily come back again. Highly recommended!
The hotel is beautiful, with lots of character and history, yet everything was exceptionally clean and well maintained. The cleaning service was outstanding — our room was spotless every day, with attention to every little corner. The whole hotel was incredibly clean despite being a historic building.
The food was absolutely fantastic — beautifully presented and incredibly well seasoned. Every dish was full of flavour and clearly prepared with care.
The hotel and restaurant staff were wonderful: friendly, professional and always happy to help. A special mention must go to Lilly, one of the waitresses. What an amazing person! She has such a great sense of humour and added so much laughter and fun to our dinner, while remaining incredibly professional, warm and attentive. Her “above and beyond” attitude made her truly unforgettable, and she is definitely someone we will remember and talk about for a long time.
There is also plenty of parking, which was a big plus during our work-related stay.
Overall, a wonderful experience. The hotel made our training stay so much more enjoyable, and we would happily come back again. Highly recommended!
Source: google.com
Our waitress Lily was emense! Excellent service, interaction and will be remembered!
Source: tripadvisor.co.uk
This hotel is in such a lovely location and has great atmosphere. Our room had a nice little view of the garden and fields where the cows roamed. The staff were very lovely, friendly and accommodating. It seemed they couldn’t do enough and always on hand to help. The food was fabulous and so were our serving staff, especially Courtney, Carla and Tilly, who always greeted us with a smile and looked after us.
We were there for a ghost weekend and were not disappointed.
The spa was a nice addition but the ambiance in there wasn’t quite as expected. We did have time for a swim and jacuzzi but with a mixture of children splashing around and lane swimmers it didn’t quite hit the ‘spa’ experience, not that we were there for the spa, but I don’t think we’d go for a spa day for that reason. Each to their own of course. On the whole a great experience was enjoyed by us all!
We were there for a ghost weekend and were not disappointed.
The spa was a nice addition but the ambiance in there wasn’t quite as expected. We did have time for a swim and jacuzzi but with a mixture of children splashing around and lane swimmers it didn’t quite hit the ‘spa’ experience, not that we were there for the spa, but I don’t think we’d go for a spa day for that reason. Each to their own of course. On the whole a great experience was enjoyed by us all!
Source: tripadvisor.co.uk
We stayed at Mercure Blackburn as part of a work-related training trip, and we had a fantastic experience from start to finish.
The hotel is beautiful, with lots of character and history, yet everything was exceptionally clean and well maintained. The cleaning service was outstanding — our room was spotless every day, with attention to every little corner. The whole hotel was incredibly clean despite being a historic building.
The food was absolutely fantastic — beautifully presented and incredibly well seasoned. Every dish was full of flavour and clearly prepared with care.
The hotel and restaurant staff were wonderful: friendly, professional and always happy to help. A special mention must go to Lilly, one of the waitresses. What an amazing person! She has such a great sense of humour and added so much laughter and fun to our dinner, while remaining incredibly professional, warm and attentive. Her “above and beyond” attitude made her truly unforgettable, and she is definitely someone we will remember and talk about for a long time.
There is also plenty of parking, which was a big plus during our work-related stay.
Overall, a wonderful experience. The hotel made our training stay so much more enjoyable, and we would happily come back again. Highly recommended!
The hotel is beautiful, with lots of character and history, yet everything was exceptionally clean and well maintained. The cleaning service was outstanding — our room was spotless every day, with attention to every little corner. The whole hotel was incredibly clean despite being a historic building.
The food was absolutely fantastic — beautifully presented and incredibly well seasoned. Every dish was full of flavour and clearly prepared with care.
The hotel and restaurant staff were wonderful: friendly, professional and always happy to help. A special mention must go to Lilly, one of the waitresses. What an amazing person! She has such a great sense of humour and added so much laughter and fun to our dinner, while remaining incredibly professional, warm and attentive. Her “above and beyond” attitude made her truly unforgettable, and she is definitely someone we will remember and talk about for a long time.
There is also plenty of parking, which was a big plus during our work-related stay.
Overall, a wonderful experience. The hotel made our training stay so much more enjoyable, and we would happily come back again. Highly recommended!
Source: tripadvisor.co.uk
Had a lovely weekend here with the ghostly getaways group, Sean the head chef is a master, the food I had was delicious and delightfully presented, the rooms are clean and well organised infact everywhere is clean, the spa facilities is equally clean, every single member of staff is approachable and polite, Mia your a star thank you, 😊
Source: google.com
