Fitch Autos
Latest Reviews
I have used this garage a couple of times now and have been really impressed with their service. They first fixed a DPF issue for me, and a few months later carried out an interim service and repaired a faulty injector. On both occasions they provided a courtesy car, which was a huge help.
They are always clear about costs, seeking approval before carrying out any work, which gives real peace of mind. The reception staff are friendly and professional, and the mechanics clearly know their trade.
Overall, a reliable and trustworthy garage that I would happily recommend.
They are always clear about costs, seeking approval before carrying out any work, which gives real peace of mind. The reception staff are friendly and professional, and the mechanics clearly know their trade.
Overall, a reliable and trustworthy garage that I would happily recommend.
Source: google.com
Fitch Autos, excellent experience with Jaguar 63K service. Great communication, car collected on time with polite respectful staff, work completed on time and car returned cleaned and valeted. Way better servicing experience and £200 cheaper with Finch Autos than JLR main dealer.
Source: google.com
Fantastic service, very friendly, very satisfied, very excellent job and highly recommended to the other customer
Source: google.com
After checking prices and reviews at most local garages I settled with Fitch’s based mainly on Reviews.
Personally I rate a garage on the first point of contact or phone call.
Ellie, in this case was pleasant, polite and gave me the time
I wanted to explain my situation, my needs, budget and concerns. She listened to what I wanted from them and offered answers to all my questions, which was reassuring.
The first person customers deal with on the phone, front of house, message or email is a measure of what happens behind the scenes.
I also spoke to Josh on reception and another lady, who’s name
I forget 😔 but both were also pleasant and friendly and a credit to the company..
Personally I rate a garage on the first point of contact or phone call.
Ellie, in this case was pleasant, polite and gave me the time
I wanted to explain my situation, my needs, budget and concerns. She listened to what I wanted from them and offered answers to all my questions, which was reassuring.
The first person customers deal with on the phone, front of house, message or email is a measure of what happens behind the scenes.
I also spoke to Josh on reception and another lady, who’s name
I forget 😔 but both were also pleasant and friendly and a credit to the company..
Source: google.com
Normal first class professional service
Source: google.com
Just to say that I took my 2021 Land Rover defender in there yesterday for an erg valve check
They offered me a courtesy car tye afternoon which I gladyly accepted as I had a doctors appointment later in the day
They emailed ant text me within 2 hours to explain the diognostics they had performed Told me what they recommended which I accepted. Told me that there was a free Land Rover recall to help me with an engine light issue
Girls on reception a credit to the company
Absolutely fantastic experience matching and in fact exceeding by far the Land Rover dealer experience on information prompt response and general courtesy
Will be using them from now on and will recommend to my friends and family
Very professional experience all round and a very fair pricing
10 out of 10 for me
They offered me a courtesy car tye afternoon which I gladyly accepted as I had a doctors appointment later in the day
They emailed ant text me within 2 hours to explain the diognostics they had performed Told me what they recommended which I accepted. Told me that there was a free Land Rover recall to help me with an engine light issue
Girls on reception a credit to the company
Absolutely fantastic experience matching and in fact exceeding by far the Land Rover dealer experience on information prompt response and general courtesy
Will be using them from now on and will recommend to my friends and family
Very professional experience all round and a very fair pricing
10 out of 10 for me
Source: google.com
I recently took my jaguar f type to Fitch Autos at Brownhills staffs for a big service. I found the staff very helpful and friendly and happy to advise me on any issues I may of had I was very happy with the work carried out and the time it was carried out. Also great to have a free courtesy car.
Source: google.com
Amazing staff on reception and the work breakdown is second to none 👏, only came across you since motorserve closed but pleased have found a excellent garage .
Source: google.com
Highly recommend, very informative at every stage for MOT and service.
Detailed service report
Detailed service report
Source: google.com
Excellent service, fast efficient, polite and good value. Wouldn't go anywhere else.
Source: google.com
First class service !
Source: google.com
Excellent service. Initially booked a major service (at a very reasonable rate) but the checks done revealed some important issues that needed dealing with. A fully costed quote for the work was sent at the same time so knew exactly what it would cost, so no nasty surprises. In the end, the total cost was actually less!.
Excellent service- face to face, over the phone and via email/ text. Really friendly, helpful and knowledgeable staff in reception. Would highly recommend.
Excellent service- face to face, over the phone and via email/ text. Really friendly, helpful and knowledgeable staff in reception. Would highly recommend.
Source: google.com
I had an amber engine warning light on my jaguar f pace went to fitch autos. Booked it in for a technical evaluation , it was found to be the throttle body also found timing belt was over due to be replaced. Booked in for work to be carried out. From start to finish from the ladies on reception to the technician in the garage was brilliant. Will take it back if it requires any further work.
Source: google.com
Work carried out to high standard without the high cost of dealership prices. Reception staff keep you in picture with updates of how they are progressing with your car. Great service would not take my car anywhere else.
Source: google.com
Good front staff,the mechanics did a very good job,and they even cleaned inside the car,would recommend.
Source: google.com
Superb service with a complicated repair job. Ellie was fantastic, pulled out all the stops and kept me updated throughout. Really thorough mechanic report as well. Cannot recommend highly enough, exemplary.
Source: google.com
Very professional set up.
Source: google.com
Great service from Fitch, swapped from Skoda main dealer to them for our servicing, saved at least 30%, the staff are very polite and friendly kept us updated on what had been and needed to de done, told us the costs upfront. Would recommend to anyone.
Source: google.com
Fitch Autos are always very helpful and fitted me in promptly.
Source: google.com
Great service and thorough work . Would recommend
Source: google.com
Attention to detail was on point, and the 2 ladies on reception were very professional indeed. The pricing was transparent and I was made aware in advance of any extra work required. Congratulations you now have a new and loyal customer. The franchised Jaguar dealers could learn a lot from you.
Source: google.com
Brilliant service, polite, helpful and good value. Service is better than main dealers provide nowadays and for far less. I’ve had years of Audi main dealer servicing and frankly lost faith in what had become an overpriced but low quality experience. Fitch far better in all aspects now.
Source: google.com
All the staff was very helpful and friendly. Will use again.
Source: google.com
Excellent service again,I don't go anywhere else👍
Source: google.com
Excellent service. Would totally recommend Fitch Autos for your vehicle issues.
Source: google.com
