Quick to respond to my request for help. Good communication (e-mail was my preferred method of contact). The engineer was on time and completed the job to a high standard. He explained clearly what need to be done and left no mess. I had a shower door fitted by AC before and the good job they made of that encouraged me to use them again. I would recommend them.
We can happily recommend this company who installed our complete central heating system. This company have done a very professional job and we have a lovely Central Heating System that looks very neat and tidy. There workmen do a nice, neat and tidy job we were very impressed with how this was managed with so little disturbance anywhere. They keep you well informed about what and when everything is happening right the way through the job. There quote was detailed and you are kept informed of any changes. The system is now up and running very well. Our thanks to this company.
I would definitely recommend them. The phone was always answered immediately and Neil was really helpful. Written quotes were sent by email and they followed up queries or requests for more information very quickly. We have an oil-fired boiler and the plumbing engineer was very knowledgable and friendly. We had a further issue after work had taken place which they resolved very quickly. I would use them again.
This company have now completed two jobs for me, i.e. installing a new central heating boiler and fitting a new ballcock in the cold water tank. With both jobs, I was kept fully informed about each stage of the work. In particular, with the boiler installation, the company recommended fitting a filter which has been very beneficial to the 35-year-old system. The whole installation actually took a day and a morning, i.e. the second morning was to check the boiler was working okay and to clean the filter. This company have restored my faith in tradesmen after a harrowing experience with an emergency plumber when the original boiler started to drip.
The service we had from AC plumbing from the initial phone call right through to the job being completed the following day would certainly first class, they arrived on time and complete all the work in a very professional manner, for us they went above and beyond in completing the work quickly.
A big thank you.
Called AC plumbing and heating on the day we had snow as boiler wasn’t working, they sent an engineer out within around half an hour on the same day was very impressed with this due to snow I thought I might have to wait til Monday. Excellent friendly customer service and will definitely be using again in future.
In January 2019, I S said:
First class boiler replacement job by pleasant and competent engineer, great service from quote to completion. Thanks.
Absolutely delighted with AC plumbing and Heating Specialists. The arrived on time, completed the work to a high standard, were polite and considerate, hard working and tidy! What more could you ask for. We were so impressed we’ve ask them back to upgrade our downstairs cloakroom. Very highly recommended.
AC Plumbing gave us a very competetive quote to replace an en suite shower, which was sent the following day after Adam measured up. We accepted and arranged a date, which was honoured. The 2 plumbers who attended were polite, neat and worked quickly. They left no mess and were very studious in ensuring our carpets had dust sheets etc. The workmanship is very professional and we are delighted with the results. Highly recommended.
Outstanding service, helped where nobody else could. Despite being stretched, AC Plumbing And Heating got plumbers out to us on a Friday before what could've been a long bank holiday weekend without a water supply; and the price was very reasonable!
Will recommend to anyone, and won't hesitate to use these guys next time we need to.
Thanks to Adam, Adrian, Josh, and the very helpful lady we spoke to on the phone!