Howden Insurance
Latest Reviews
Not the previous insurer.
Source: trustpilot.com
Howden ( previously APlan ) have been providing insurance serviced to myself , both privately and in my business, for the last 10 years . I have always found them pleasant and efficient and had no reason to complain about anything . I totally recommend them and am happy that they have been able to take care of my insurance needs in my new home .
Source: trustpilot.com
Very helpful, and efficient.
Source: trustpilot.com
Welcoming office, very helpful, good result.
Source: trustpilot.com
Searched the market for me and provided a good quote.
Source: trustpilot.com
Customer service talking to someone who was helpful and knowledge I needed to insure a new policy
Source: trustpilot.com
Very easy to deal with no pushy sales pitch left to make up our own mind
Source: trustpilot.com
Enthusiastic polite helpful staff and super speedy results. Significant reduction in premium from last year even though an second young driver added
Source: trustpilot.com
Great service from Howden Insurance. I've had my van with them for 4 years now. They were happy to price match a cheaper quote for me to stay with them. Spoke to Tay who was very helpful and made amendments to the policy too, answered all my questions and updated the policy details etc.
Source: trustpilot.com
Not a straightforward policy to arrange, but good outcome and great service
Source: trustpilot.com
Very helpful
Source: trustpilot.com
Efficient and detailed discussion re my requirements. Clear options and troublefree procedure
Source: trustpilot.com
Seen in person immediately and a great service for Home B&C cover at a competitive price.
Source: trustpilot.com
Very professional and knowledgeable staff. Helped me to fully understand the coverage given and provided me with information I needed to purchase extra insurance.
Source: trustpilot.com
The staff were knowledgeable and provided me with all the information that I required. The insurance quote was very competitive and superior to most others, including the renewal quote from my agency that had looked after me very well for a number of years. I will continue to use Howden (A-Plan).
Source: trustpilot.com
very easy to deal with and sort queries
Source: trustpilot.com
My insurance needs were not straightforward, but Millie understood and found the right policy at a good price. I was made to feel that nothing was too much trouble, I had several questions, and always received a very helpful and timely response. Millie has excellent communication and customer service skills and found me the right product. I can highly recommend for a friendly, efficient and professional service.
Source: trustpilot.com
No time spent on the telephone as I went in the shop
Source: trustpilot.com
Friendly and helpful. Covered everything I needed to know. And answered any questions I had.
Source: trustpilot.com
Personal service, no waiting on hold for ages (got through to a real person within 3 rings), great value policy. Haven't had to make a claim yet though so that will be the real test.
Source: trustpilot.com
Very helpful assistant in Jonathan Elves and apart ffrom the high price of insurance I was very happy with the service I received..
Source: trustpilot.com
I found the company was very helpful and explained everything to me
Source: trustpilot.com
Good communication, price and customer service I was very pleased
Source: trustpilot.com
Straightforward, no-fuss help and clear guidance from a real-life human (kind, intelligent and helpful human!)
Source: trustpilot.com
Andrew Elwood was very helpful and patient, checking out different options to help us decide on the policy required and that it met our requirements fully.
We are extremely satisfied with the service we received and will definitely use Howden again. We have already recommended them to our family and friends too.
We are extremely satisfied with the service we received and will definitely use Howden again. We have already recommended them to our family and friends too.
Source: trustpilot.com
