Howden Insurance
Latest Reviews
Dealt with A Plan(now Howden) for 15 years. Always make you feel like the customer comes first. My most recent transaction was made very smoothly by Nathan at my local Preston branch-this is another great aspect of the company!
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Good service friendly staff and helpful
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One phone call in response to an email was all that was required to get a quote, and to take payment for the chosen insurer.
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Georgina Fort, was friendly and welcoming, in fact i was just going to find out my cost for the year, then go out and check the others rates. But Georgina sold the product, but not being forceful, but by being herself, and i honestly didn't want to take my business anywhere else, because of her.
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Clear information
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Always easy to deal with, good quotes and easy to understand.
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Friendly face to face service.
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Dealt with Emma Balshaw with a number of vehicle quotes. Went above and beyond to get me the best deal. Called me as stated every time. Professional and courteous. Two policies purchased. Highly recommend this company.
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Very compassionate and professional follow ups
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Sorry for the delay in replying. It was good to speak face to face with somebody when sorting out my insurance. It was a pleasant experience, as far as car insurance can be. I will have the house policy to deal with later in the year. I will probably return!!
Source: trustpilot.com
Great. Helpul
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One the best agents in market overall speaking. It represents you for a claim on your behalf, rather than you struggle to make claim youself without professional knowledge. Your might pay a little bit more premium than online insurance, but they act professionally to make a claim for you instead. Recommended
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I wanted to renew my car insurance which was with Howden and I was give all the help and assistance I needed to get a competitive quote with the added benefit of speaking to someone at the end of a telephone.
Source: trustpilot.com
Always very helpful, and try hard to get the bet price possible. Very polite staff, easy to get hold of. Quite happy with my experience.
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when l took out my house insurance for emergency
cover. it was sorted very quickly and got my documents in the post within a week. good customer service.
cover. it was sorted very quickly and got my documents in the post within a week. good customer service.
Source: trustpilot.com
Brilliant service.
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I've been with A Plan (now Howdens) for many years and they always find a good competitively priced insurance policy which doesn't go up in price very much year-on-year. They are brokers for two cars and the house insurance and to date I've been very happy with their service.
Source: trustpilot.com
All very helpful and efficient.
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Sorted my issue.
Just good to speak to a very helpful human, which is getting more and more difficult nowadays
Just good to speak to a very helpful human, which is getting more and more difficult nowadays
Source: trustpilot.com
Both the Agents I spoke to were helpful, knowledgeable and efficient.
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Helpful staff
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Renewing was fast and straight forward and yes of course it had gone up in price, but not like some of the scarry renewal quotes many of my friends have received in the last few months :)
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I had excellent service from enquiry to completion
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Clear concise information matched to my requirements and a good value proposition too!
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Great friendly efficient service as always!
Source: trustpilot.com
