Howden Insurance
Latest Reviews
Although they were unable to beat the policy I took out today, I cannot speak highly enough of Charlie Jones at the Witney, Oxford branch who spent so much time finding out exactly what I was looking for and did her absolute best to try and match / beat my quote. The customer service by this colleague was unmatched. Whilst I won't be a customer for this year, I will definitely be trying again next year. I hope Howden acknowledge what a great customer service team they have as interactions this positive for stressful things like insurance are rare. Thank you Charlie!
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Helped arrange appropriate insurance
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Always helpful and constructive thank you.
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Very friendly polite agents, particularly Emma Stanton who went the extra mile to try and maintain my car insurance quote on a new vehicle but was unable to match my quote. I have been a longstanding customer for over 40 years. Hopefully in the future I may try again next year, but had no choice but to cancel due to the price I obtained which was considerably cheaper.
Regards from a reluctant leaver
Regards from a reluctant leaver
Source: trustpilot.com
The manager of the Bromley office was extremely knowledgeable, checked everything was correct especially as the property where I live, I don't own
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Great Company , great service , very decent people to deal with .
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Very helpful
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Great experience ,excellent service. Thank you
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Smooth transaction
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Have used Howdens for a long time. Always very helpful. Staff at the Banbury branch are excellent.
Source: trustpilot.com
Friendly and approachable staff. Great to speak with a human instead of online forms and endless phone menus. No false promises and found a quote a third cheaper than my existing provider renewal quote.
Source: trustpilot.com
Very help full easy to deal with
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An excellent agent… Jessica Plumari …. extremely proficient!
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Quote on the spot. Talking to a human being not an AI recording
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Great service - easy to talk to a person and no wait time Very professional and provided a very competitive rate for my car insurance
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What a pleasure to have advice from such professional and helpful people. Easy to contact as well.
Source: trustpilot.com
I have wanted to review the insurance on my two cars for many years - but each year I have renewed assuming that I could not reduce annual cost.
This year I went to Howden in Camberley and in order to compare their quotation for 2024/25 with that already received. Within a few minutes I received quotations on both cars that were substantially below my renewal quotation from my existing insurer.
Ben at Howden produced detailed explanations as to the reasons why their quotations were below my original quotes. I immediately accepted Howden’s quotation - and will now compare my existing household insurance quotation with a quotation from Howden.
Why haven’t I done this before? Good question to which I have no answer!
This year I went to Howden in Camberley and in order to compare their quotation for 2024/25 with that already received. Within a few minutes I received quotations on both cars that were substantially below my renewal quotation from my existing insurer.
Ben at Howden produced detailed explanations as to the reasons why their quotations were below my original quotes. I immediately accepted Howden’s quotation - and will now compare my existing household insurance quotation with a quotation from Howden.
Why haven’t I done this before? Good question to which I have no answer!
Source: trustpilot.com
Your representative in the Norwich has been so helpful and informative about changing the car insurance from my late husband's name to mine. I could not have managed without him.
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Friendly & prompt service. Everything explained clearly & precisely.
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Always get excellent service from all the staff at the Taunton office.
Thanks again.
Thanks again.
Source: trustpilot.com
I didn't have to wait long for the phone to be answered.
Agent was very helpful at the time.
However, the documents did not arrive & I had to telephone after a week had gone by to ask where they were. I was told that they would be emailed to me but by the end of the morning nothing had come so I rang again & was emailed the documents straightaway. The paper documents arrived 10 days after I had arranged & paid for the insurance.
Agent was very helpful at the time.
However, the documents did not arrive & I had to telephone after a week had gone by to ask where they were. I was told that they would be emailed to me but by the end of the morning nothing had come so I rang again & was emailed the documents straightaway. The paper documents arrived 10 days after I had arranged & paid for the insurance.
Source: trustpilot.com
Amazing service and a good deal.
Source: trustpilot.com
Excellent service from the agent Liam in Exeter, nice and easy no issues
Source: trustpilot.com
Thanks to Nick at Howden in Chichester for sorting out the perfect insurance policy for my car at a fair price. It was great to speak to a human for a change.
Source: trustpilot.com
Price very high
Source: trustpilot.com
